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Card would not let me top up at ATM


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Old 11-07-2010, 11:08
ney
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Join Date: Jun 2002
Location: Scotland, Dunfermline Area
Posts: 10,705

I tried toping up my mobile yesterday at ATM and it said can not use this card in this ATM. I tried another ATM and that said the same. All I was aloud to do was take money out. Yet card let me top up at ATM other week.
I went into bank to ask them and they said nothing wrong with my card after they looked up my account. There are no blocks on card. Woman then said there could be a problem with the compter from bank to the mobile nextworks and card should be ok if I try it durning week. Could she be right.
Never seen this come up before when I have used my back card to top up at an ATM.

Darren
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Old 11-07-2010, 11:34
prking
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Location: Weston-super-Mare
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If you think about the way topping up at a cash point works, then its obvious that the problem lies either with your card or the bank's systems.
As you have previously used the card, then its the problem lies somewhere with the bank. So you will have to believe them.
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Old 11-07-2010, 12:01
ney
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Join Date: Jun 2002
Location: Scotland, Dunfermline Area
Posts: 10,705
If you think about the way topping up at a cash point works, then its obvious that the problem lies either with your card or the bank's systems.
As you have previously used the card, then its the problem lies somewhere with the bank. So you will have to believe them.
Thanks for the info.

Darren
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