DS Forums

 
 

Orange Help Please


Reply
Thread Tools Search this Thread
Old 12-07-2010, 20:49
calumdocs
Forum Member
 
Join Date: Jun 2010
Location: Lincoln
Posts: 6

I recently got a Samsung Galaxy on orange and am less than impressexd with it.

I have no 3g signal in my area but my family do and the phone keeps knocking me off my router and not browsing the internet.

Anything i can do to get out of the contract, I have only been with them for 1 week!

Thanks
calumdocs is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 13-07-2010, 12:59
nickyislady_t
Forum Member
 
Join Date: May 2009
Posts: 558
you have 14 days to send the phone back if you dont like it and get yourself out of your contract.
just call them and say you've changed your mind.
nickyislady_t is offline   Reply With Quote
Old 13-07-2010, 15:51
Nasalhair
Forum Member
 
Join Date: Apr 2006
Location: Manchester, England
Posts: 2,229
you have 14 days to send the phone back if you dont like it and get yourself out of your contract.
just call them and say you've changed your mind.
Not necessarily...

If you got the phone from an Orange shop they won't change them - they have a zero tolerance policy on exchanges because you have actually seen the handset. If, on the other hand, the phone was obtained from the Orange website or by phoning them you have a week to return them.

I had a six month long battle with them about this... (I won in the end).
Nasalhair is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 11:03.