Iphone 4 Friday announcement

Daveoc64 · 15-07-2010, 18:23

Quote:

Oh Dear, let's just admit you're wrong shall we.

I stated "a minority of customers".

If Apple officially state on the record that "the vast majority" don't suffer the problem then I can safely deduce that the "minority" don't suffer from it.

http://www.apple.com/pr/library/2010...pleletter.html

I won't look silly if Apple recall the phone will I? I'm going by statements that have been released by Apple and from people on real world use. As I was saying before - the hysteria in the iPhone reception thread is strange. The most vocal are those who don't own the phone so I'm hoping for their sake Apple don't recall the phone as they won't get "carried away" in the moment of talking about a problem with a phone they don't own

The reason I'm not going to accept I'm wrong is simple:

- Apple stated very clearly several weeks ago that there isn't an issue with the antenna

- Several weeks on, Apple has been forced to hold a press conference because the reality has been shown to be different.

I don't consider Apple's statements on the matter so far to be representative of the truth.

Why would they need to hold a press conference if their earlier statement is 100% correct?

The Bloomberg article is very interesting. I don't see them going with that story unless they were confident in it. They're a very reputable organisation.

moox · 15-07-2010, 18:24

Quote:

Originally Posted by Soundburst

Apple.com

How do they know that it only affects a minority?

If they go by returns, then that may not be accurate since many want to keep their phones, and just want it to work. They don't want to switch away from the iPhone.

If they go by support calls, again, not entirely accurate. It might be that since Apple doesn't actually care about customers calling up about the issue, people don't bother to try - instead waiting for this magical software update or any more announcements. They certainly don't care when a normally pro-Apple organisation gets out the test chambers and hideously expensive test equipment, and has its engineers declare that there is an issue.

Also, it isn't as though a multi-billion dollar company with a history of pomposity, smugness and "we're always right" isn't going to try to cover its backside by releasing a statement with the truth slightly embellished.

Soundburst · 15-07-2010, 18:24

Quote:

Originally Posted by Daveoc64

The reason I'm not going to accept I'm wrong is simple:

- Apple stated very clearly several weeks ago that there isn't an issue with the antenna

- Several weeks on, Apple has been forced to hold a press conference because the reality has been shown to be different.

I don't consider Apple's statements on the matter so far to be representative of the truth.

Well. Whatever. I made a statement. You said I couldn't back it up and I'd look silly. I backed it up with a quote and link. I also explained why I wouldn't look silly.

Daveoc64 · 15-07-2010, 18:28

Quote:

Originally Posted by Soundburst

Well. Whatever. I made a statement. You said I couldn't back it up and I'd look silly. I backed it up with a quote and link. I also explained why I wouldn't look silly.

I don't consider the quote you provided to accurately back up your statement.

Nobody has any figures to say conclusively how many people are affected.

Given the nature of the issue, it's hard to conclude who is being affected and who isn't. Apple certainly can't state for sure how many people are affected.

Do they monitor how people hold their phones?
Do they monitor how many people are using a case?
Do they monitor how often people use the phone in an area of lower signal?

I don't think this problem should be measured in terms of "small number of people affected".

If the problem is present in every phone and could happen to any one of them, there is a problem with the device.

Soundburst · 15-07-2010, 18:31

Well I was speaking using information Apple gave me. . . .if you don't believe those articles even though they're official as I stated then that's really not my problem. I backed up my article - you take it how you want.

Daveoc64 · 15-07-2010, 18:33

Quote:

Originally Posted by Soundburst

Well I was speaking using information Apple gave me. . . .if you don't believe those articles even though they're official as I stated then that's really not my problem. I backed up my article - you take it how you want.

You may have cited a source, but I don't think it's reliable enough (no matter how official it is).

linkinpark875 · 15-07-2010, 18:35

I will decide tomorrow if I cancel my order or keep it.

My delivery is nearer 4 weeks than 3. Forget the antenna issue the pure limited supply of this phone is pathetic.

I'd be easier going for something like Samsung Wave.

Mark in Essex · 15-07-2010, 19:20

I have heard a rumor that Apple will be supplying FREE AERIAL HATS to all the lucky iPhone 4 owners so they can get reception.

neo_wales · 15-07-2010, 19:23

I looks like heads may roll over the utter cock up with this phone

http://news.yahoo.com/s/ytech_gadg/ytech_gadg_tc3127

http://news.yahoo.com/s/ytech_gadg/ytech_gadg_tc3126

linkinpark875 · 15-07-2010, 19:25

Quote:

Originally Posted by neo_wales

I looks like heads may roll over the utter cock up with this phone

http://news.yahoo.com/s/ytech_gadg/ytech_gadg_tc3127

http://news.yahoo.com/s/ytech_gadg/ytech_gadg_tc3126

Nothing new just more of the same storey and more speculation.

psionic · 15-07-2010, 19:27

Quote:

Originally Posted by Mark in Essex

I have heard a rumor that Apple will be supplying FREE AERIAL HATS to all the lucky iPhone 4 owners so they can get reception.

These are the only hats you need for being on DS

Mark in Essex · 15-07-2010, 19:28

Quote:

Originally Posted by psionic

These are the only hats you need for being on DS

LOL.

neo_wales · 15-07-2010, 20:17

Quote:

Originally Posted by linkinpark875

Nothing new just more of the same storey and more speculation.

Someone has to pay, there is no denying the phone has major reception faults and these must have shown in research and development?

When I'm out and about in the hills and mountains I take my old Nokia 3310 with me because it just works ALL the time, gets a signal where other phones won't and the battery lasts days and days. In fact last year I picked up another to use the day my old one eventually gives up the ghost.

Good luck to Apple and the phone owners and I really do hope that the phones are sorted out fast; if I'd been duped like this I would be a might peed off

linkinpark875 · 15-07-2010, 20:56

Quote:

Originally Posted by neo_wales

Someone has to pay, there is no denying the phone has major reception faults and these must have shown in research and development?

When I'm out and about in the hills and mountains I take my old Nokia 3310 with me because it just works ALL the time, gets a signal where other phones won't and the battery lasts days and days. In fact last year I picked up another to use the day my old one eventually gives up the ghost.

Good luck to Apple and the phone owners and I really do hope that the phones are sorted out fast; if I'd been duped like this I would be a might peed off

See it's not a fault or there would be major returns.

It's a poor design flaw. Let's face it Apple wanted to try something new and it's not been implemented well. Either they recall and fit new antennas or stick with it and offer a bumper and make Iphone 5 fault free.

alanwarwic · 15-07-2010, 21:13

Apple are to announce an iPhone march.
Users all meet up in chosen cities to walk a full mile whilst using their iPhone 4.
'To arms comrades'

psionic · 15-07-2010, 21:16

Quote:

Originally Posted by alanwarwic

Apple are to announce an iPhone march.
Users all meet up in chosen cities to walk a full mile whilst using their iPhone 4.
'To arms comrades'

Left or right arm?

Daveoc64 · 15-07-2010, 21:32

Quote:

Originally Posted by linkinpark875

See it's not a fault or there would be major returns.

Why would that be the case?

"Design Flaw" or "fault" it's the same thing really.

Quote:

Originally Posted by linkinpark875

It's a poor design flaw. Let's face it Apple wanted to try something new and it's not been implemented well. Either they recall and fit new antennas or stick with it and offer a bumper and make Iphone 5 fault free.

"Design Flaw" or "fault" it's the same thing really.

That's not going to work.

If they accept there is a problem and offer bumpers, they have just accepted their product doesn't work as intended and they open the floodgates for lawsuits.

neo_wales · 15-07-2010, 22:06

Flaw or fault the phone is not doing what it should; its buggered.

MrOstentatious · 15-07-2010, 22:16

It's like Apple's vista.

Mark Smith · 15-07-2010, 22:41

Quote:

Originally Posted by neo_wales

Flaw or fault the phone is not doing what it should; its buggered.

It's not buggered. My iPhone 4 is working fine, I just try to avoid touching the lower left corner. I'm not defending Apple though. This is a PR disaster and it will be interesting to see how Apple spin their way out of this one.

I've only had my phone a day and I've really enjoyed it so far. Reception is still better than my old Sony Ericson but it did cost ten times more than that phone so needs to be!

linkinpark875 · 15-07-2010, 23:04

Quote:

Originally Posted by Mark Smith

It's not buggered. My iPhone 4 is working fine, I just try to avoid touching the lower left corner. I'm not defending Apple though. This is a PR disaster and it will be interesting to see how Apple spin their way out of this one.

I've only had my phone a day and I've really enjoyed it so far. Reception is still better than my old Sony Ericson but it did cost ten times more than that phone so needs to be!

It's clear from many posts it's only broke for people who don't actually own the Iphone 4.

I'm no Apple fan but seems many are just looking to dig at Apple.

d'@ve · 15-07-2010, 23:23

Quote:

Originally Posted by Daveoc64

If they accept there is a problem and offer bumpers, they have just accepted their product doesn't work as intended and they open the floodgates for lawsuits.

If they decide to say "well don't hold it that way" they have just accepted their product doesn't work as intended and they open the floodgates for lawsuits.

Oh, they already did.

linkinpark875 · 16-07-2010, 00:51

Software update will fix the isssue?

http://www.telegraph.co.uk/technolog...OS-update.html

Has it then?

Daveoc64 · 16-07-2010, 00:56

Quote:

Originally Posted by linkinpark875

Software update will fix the isssue?

http://www.telegraph.co.uk/technolog...OS-update.html

Has it then?

Of course not.

The Telegraph article is just plain wrong.

linkinpark875 · 16-07-2010, 00:56

This article says a full recall would do no good as the phone would need redesiged and take a year:

http://www.independent.co.uk/life-st...e-2027549.html

15-07-2010, 18:23	#51
Daveoc64 Forum Member Join Date: Sep 2003 Location: Bristol (BBC1 West) Posts: 15,143	Quote: Originally Posted by Soundburst Oh Dear, let's just admit you're wrong shall we. I stated "a minority of customers". If Apple officially state on the record that "the vast majority" don't suffer the problem then I can safely deduce that the "minority" don't suffer from it. http://www.apple.com/pr/library/2010...pleletter.html I won't look silly if Apple recall the phone will I? I'm going by statements that have been released by Apple and from people on real world use. As I was saying before - the hysteria in the iPhone reception thread is strange. The most vocal are those who don't own the phone so I'm hoping for their sake Apple don't recall the phone as they won't get "carried away" in the moment of talking about a problem with a phone they don't own The reason I'm not going to accept I'm wrong is simple: - Apple stated very clearly several weeks ago that there isn't an issue with the antenna - Several weeks on, Apple has been forced to hold a press conference because the reality has been shown to be different. I don't consider Apple's statements on the matter so far to be representative of the truth. Why would they need to hold a press conference if their earlier statement is 100% correct? The Bloomberg article is very interesting. I don't see them going with that story unless they were confident in it. They're a very reputable organisation.

15-07-2010, 18:24	#52
moox Forum Member Join Date: Oct 2004 Posts: 14,645	Quote: Originally Posted by Soundburst Apple.com How do they know that it only affects a minority? If they go by returns, then that may not be accurate since many want to keep their phones, and just want it to work. They don't want to switch away from the iPhone. If they go by support calls, again, not entirely accurate. It might be that since Apple doesn't actually care about customers calling up about the issue, people don't bother to try - instead waiting for this magical software update or any more announcements. They certainly don't care when a normally pro-Apple organisation gets out the test chambers and hideously expensive test equipment, and has its engineers declare that there is an issue. Also, it isn't as though a multi-billion dollar company with a history of pomposity, smugness and "we're always right" isn't going to try to cover its backside by releasing a statement with the truth slightly embellished.

15-07-2010, 18:24	#53
Soundburst Inactive Member Join Date: Oct 2009 Posts: 12,850	Quote: Originally Posted by Daveoc64 The reason I'm not going to accept I'm wrong is simple: - Apple stated very clearly several weeks ago that there isn't an issue with the antenna - Several weeks on, Apple has been forced to hold a press conference because the reality has been shown to be different. I don't consider Apple's statements on the matter so far to be representative of the truth. Well. Whatever. I made a statement. You said I couldn't back it up and I'd look silly. I backed it up with a quote and link. I also explained why I wouldn't look silly.

15-07-2010, 18:28	#54
Daveoc64 Forum Member Join Date: Sep 2003 Location: Bristol (BBC1 West) Posts: 15,143	Quote: Originally Posted by Soundburst Well. Whatever. I made a statement. You said I couldn't back it up and I'd look silly. I backed it up with a quote and link. I also explained why I wouldn't look silly. I don't consider the quote you provided to accurately back up your statement. Nobody has any figures to say conclusively how many people are affected. Given the nature of the issue, it's hard to conclude who is being affected and who isn't. Apple certainly can't state for sure how many people are affected. Do they monitor how people hold their phones? Do they monitor how many people are using a case? Do they monitor how often people use the phone in an area of lower signal? I don't think this problem should be measured in terms of "small number of people affected". If the problem is present in every phone and could happen to any one of them, there is a problem with the device.

15-07-2010, 18:31	#55
Soundburst Inactive Member Join Date: Oct 2009 Posts: 12,850	Well I was speaking using information Apple gave me. . . .if you don't believe those articles even though they're official as I stated then that's really not my problem. I backed up my article - you take it how you want.

15-07-2010, 18:33	#56
Daveoc64 Forum Member Join Date: Sep 2003 Location: Bristol (BBC1 West) Posts: 15,143	Quote: Originally Posted by Soundburst Well I was speaking using information Apple gave me. . . .if you don't believe those articles even though they're official as I stated then that's really not my problem. I backed up my article - you take it how you want. You may have cited a source, but I don't think it's reliable enough (no matter how official it is).

15-07-2010, 18:35	#57
linkinpark875 Forum Member Join Date: Aug 2004 Posts: 24,424	I will decide tomorrow if I cancel my order or keep it. My delivery is nearer 4 weeks than 3. Forget the antenna issue the pure limited supply of this phone is pathetic. I'd be easier going for something like Samsung Wave.

15-07-2010, 19:20	#58
Mark in Essex Forum Member Join Date: Mar 2005 Posts: 3,644	I have heard a rumor that Apple will be supplying FREE AERIAL HATS to all the lucky iPhone 4 owners so they can get reception.

15-07-2010, 19:23	#59
neo_wales Forum Member Join Date: Oct 2006 Location: South Wales/Gran Canaria Posts: 8,298	I looks like heads may roll over the utter cock up with this phone http://news.yahoo.com/s/ytech_gadg/ytech_gadg_tc3127 http://news.yahoo.com/s/ytech_gadg/ytech_gadg_tc3126

15-07-2010, 19:25	#60
linkinpark875 Forum Member Join Date: Aug 2004 Posts: 24,424	Quote: Originally Posted by neo_wales I looks like heads may roll over the utter cock up with this phone http://news.yahoo.com/s/ytech_gadg/ytech_gadg_tc3127 http://news.yahoo.com/s/ytech_gadg/ytech_gadg_tc3126 Nothing new just more of the same storey and more speculation.

15-07-2010, 19:27	#61
psionic Forum Member Join Date: May 2002 Location: Crystal Palace TX Posts: 19,702	Quote: Originally Posted by Mark in Essex I have heard a rumor that Apple will be supplying FREE AERIAL HATS to all the lucky iPhone 4 owners so they can get reception. These are the only hats you need for being on DS

15-07-2010, 19:28	#62
Mark in Essex Forum Member Join Date: Mar 2005 Posts: 3,644	Quote: Originally Posted by psionic These are the only hats you need for being on DS LOL.

15-07-2010, 20:17	#63
neo_wales Forum Member Join Date: Oct 2006 Location: South Wales/Gran Canaria Posts: 8,298	Quote: Originally Posted by linkinpark875 Nothing new just more of the same storey and more speculation. Someone has to pay, there is no denying the phone has major reception faults and these must have shown in research and development? When I'm out and about in the hills and mountains I take my old Nokia 3310 with me because it just works ALL the time, gets a signal where other phones won't and the battery lasts days and days. In fact last year I picked up another to use the day my old one eventually gives up the ghost. Good luck to Apple and the phone owners and I really do hope that the phones are sorted out fast; if I'd been duped like this I would be a might peed off

15-07-2010, 20:56	#64
linkinpark875 Forum Member Join Date: Aug 2004 Posts: 24,424	Quote: Originally Posted by neo_wales Someone has to pay, there is no denying the phone has major reception faults and these must have shown in research and development? When I'm out and about in the hills and mountains I take my old Nokia 3310 with me because it just works ALL the time, gets a signal where other phones won't and the battery lasts days and days. In fact last year I picked up another to use the day my old one eventually gives up the ghost. Good luck to Apple and the phone owners and I really do hope that the phones are sorted out fast; if I'd been duped like this I would be a might peed off See it's not a fault or there would be major returns. It's a poor design flaw. Let's face it Apple wanted to try something new and it's not been implemented well. Either they recall and fit new antennas or stick with it and offer a bumper and make Iphone 5 fault free.

15-07-2010, 21:13	#65
alanwarwic Forum Member Join Date: Oct 2003 Location: the wild world web Posts: 28,132	Apple are to announce an iPhone march. Users all meet up in chosen cities to walk a full mile whilst using their iPhone 4. 'To arms comrades'

15-07-2010, 21:16	#66
psionic Forum Member Join Date: May 2002 Location: Crystal Palace TX Posts: 19,702	Quote: Originally Posted by alanwarwic Apple are to announce an iPhone march. Users all meet up in chosen cities to walk a full mile whilst using their iPhone 4. 'To arms comrades' Left or right arm?

15-07-2010, 21:32	#67
Daveoc64 Forum Member Join Date: Sep 2003 Location: Bristol (BBC1 West) Posts: 15,143	Quote: Originally Posted by linkinpark875 See it's not a fault or there would be major returns. Why would that be the case? "Design Flaw" or "fault" it's the same thing really. Quote: Originally Posted by linkinpark875 It's a poor design flaw. Let's face it Apple wanted to try something new and it's not been implemented well. Either they recall and fit new antennas or stick with it and offer a bumper and make Iphone 5 fault free. "Design Flaw" or "fault" it's the same thing really. That's not going to work. If they accept there is a problem and offer bumpers, they have just accepted their product doesn't work as intended and they open the floodgates for lawsuits.

15-07-2010, 22:06	#68
neo_wales Forum Member Join Date: Oct 2006 Location: South Wales/Gran Canaria Posts: 8,298	Flaw or fault the phone is not doing what it should; its buggered.

15-07-2010, 22:16	#69
MrOstentatious Forum Member Join Date: Oct 2009 Posts: 2,645	It's like Apple's vista.

15-07-2010, 22:41	#70
Mark Smith Forum Member Join Date: May 2002 Location: Norfolk/Suffolk Posts: 2,192	Quote: Originally Posted by neo_wales Flaw or fault the phone is not doing what it should; its buggered. It's not buggered. My iPhone 4 is working fine, I just try to avoid touching the lower left corner. I'm not defending Apple though. This is a PR disaster and it will be interesting to see how Apple spin their way out of this one. I've only had my phone a day and I've really enjoyed it so far. Reception is still better than my old Sony Ericson but it did cost ten times more than that phone so needs to be!

15-07-2010, 23:04	#71
linkinpark875 Forum Member Join Date: Aug 2004 Posts: 24,424	Quote: Originally Posted by Mark Smith It's not buggered. My iPhone 4 is working fine, I just try to avoid touching the lower left corner. I'm not defending Apple though. This is a PR disaster and it will be interesting to see how Apple spin their way out of this one. I've only had my phone a day and I've really enjoyed it so far. Reception is still better than my old Sony Ericson but it did cost ten times more than that phone so needs to be! It's clear from many posts it's only broke for people who don't actually own the Iphone 4. I'm no Apple fan but seems many are just looking to dig at Apple.

DS Forums

Iphone 4 Friday announcement

15-07-2010, 23:23	#72
d'@ve Forum Member Join Date: Oct 2003 Location: Darn Sarf Posts: 28,742	Quote: Originally Posted by Daveoc64 If they accept there is a problem and offer bumpers, they have just accepted their product doesn't work as intended and they open the floodgates for lawsuits. If they decide to say "well don't hold it that way" they have just accepted their product doesn't work as intended and they open the floodgates for lawsuits. Oh, they already did.

16-07-2010, 00:51	#73
linkinpark875 Forum Member Join Date: Aug 2004 Posts: 24,424	Software update will fix the isssue? http://www.telegraph.co.uk/technolog...OS-update.html Has it then?

16-07-2010, 00:56	#74
Daveoc64 Forum Member Join Date: Sep 2003 Location: Bristol (BBC1 West) Posts: 15,143	Quote: Originally Posted by linkinpark875 Software update will fix the isssue? http://www.telegraph.co.uk/technolog...OS-update.html Has it then? Of course not. The Telegraph article is just plain wrong.