DS Forums

 
 

contract finished yesterday


Reply
Thread Tools Search this Thread
Old 23-07-2010, 07:22
dave436uk
Forum Member
 
Join Date: Jan 2004
Posts: 26

my o2 18month contract finished yesterday but i can still access mobile internet and make calls today so do i have to ring them to cancel? or will i continue to get billed?
dave436uk is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 23-07-2010, 07:28
Leeds Tykes
Forum Member
 
Join Date: Apr 2007
Location: Here.
Posts: 127
my o2 18month contract finished yesterday but i can still access mobile internet and make calls today so do i have to ring them to cancel? or will i continue to get billed?
You have to call them, and cancel the contract, giving thirty days notice. You continue to be billed until you do.
Leeds Tykes is offline   Reply With Quote
Old 23-07-2010, 07:31
dave436uk
Forum Member
 
Join Date: Jan 2004
Posts: 26
ok ty i just thought they automatically cancelled your contract on your renewal date
dave436uk is offline   Reply With Quote
Old 23-07-2010, 07:58
Leeds Tykes
Forum Member
 
Join Date: Apr 2007
Location: Here.
Posts: 127
Are you staying with o2, or moving to another network? If you are staying, then you do have options. You can move onto a thirty day (or twelve month) simplicity contract for example. That would probably work out much cheaper than what you're paying at the month.
Leeds Tykes is offline   Reply With Quote
Old 23-07-2010, 12:05
Jon_S
Inactive Member
 
Join Date: Dec 2009
Location: Cheshire
Posts: 166
ok ty i just thought they automatically cancelled your contract on your renewal date
Contracts never end in terms of your phone being disconnected, bills stopping etc - 18 months just means the date when you can cancel. If you want the contract to end you still have to cancel it. You probably have 4 options now

1/ let the contract carry on same phone/same call plan etc
2/ Ask to upgrade - this will get you a new phone in exchange for signing for a new contract for 18/24 months
3/ If you're happy with your phone move to a sim only deal - this will save you money vs keeping the contract
4/ Start a new contract with another network and take your number with you.

The first question would be are you happy to stay with o2 - if so are you happy with your phone or would you like a new one? If you don't like O2 start looking around at what the others offer.
Jon_S is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 10:53.