|
||||||||
Getting Orange to replace a 2G sim with a 3G one |
![]() |
|
|
Thread Tools | Search this Thread |
|
|
#1 |
|
Forum Member
Join Date: Dec 2006
Location: Oswestry, Shropshire
Posts: 4,196
|
Getting Orange to replace a 2G sim with a 3G one
How easy is it to get Orange to send you a 3G sim and move your account to it so that you can get 3G/HDSPA services?
I've heard and read a lot of stories where Orange have either just said no or have said yes we can do this but you will need to buy a 3G phone from us first? |
|
|
|
|
Please sign in or register to remove this advertisement.
|
|
|
#2 |
|
Forum Member
Join Date: Jul 2005
Location: Worcester
Posts: 4,850
|
If you're on PAYG just look for a 3G Orange PAYG SIM on eBay (they're usually £1 with no shipping cost). Then when you get it you can ring them up on 08000 790006, select the "keep your number" option and they'll set it up for you, or alternatively you can do it via your online account by selecting the "new phone" option and typing in the new SIM card number.
|
|
|
|
|
|
#3 |
|
Forum Member
Join Date: Oct 2004
Posts: 14,640
|
I had no problems replacing my 2G PAYG SIM with a 3G one, however I did have to buy £5 credit as if it were a new account.
I stated why I needed the SIM, "bought" it, and the shop assistant rang CS on my behalf to get it changed over. About 10 minutes later I rebooted my phone and noticed that the old SIM died. Changed over and bam, 3G. I would assume that they would have a stock of SIMs for contract customers and could just change over. |
|
|
|
|
|
#4 |
|
Forum Member
Join Date: Mar 2007
Posts: 5,444
|
My Dad wanted to do this on PAYG and they wanted to charge him.
|
|
|
|
|
|
#5 |
|
Guest
Join Date: Mar 2010
Posts: 461
|
They refused point blank to change my sim to a 3g one, both on the phone and in a number of shops. Even when I said I would cancel my account with them. So I did!
|
|
|
|
|
|
#6 |
|
Forum Member
Join Date: Oct 2004
Posts: 14,640
|
Quote:
They refused point blank to change my sim to a 3g one, both on the phone and in a number of shops. Even when I said I would cancel my account with them. So I did!
If there is a policy that prevents them changing SIMs (that probably cost fractions of a penny each in the volumes they handle, and when they can send you tons of PAYG SIMs for free) that cause an even greater loss in revenue, than that's astounding. Doesn't surprise me with the France Telecom-owned Orange. They seem to have removed everything that was good and innovative. |
|
|
|
|
|
#7 |
|
Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,367
|
I've sent out 3G sims for PAYM customers before? Loads of times. No probs.
|
|
|
|
|
|
#8 |
|
Forum Member
Join Date: Jun 2001
Location: Southwick Brighton West Sussex
Posts: 1,246
|
Quote:
I had no problems replacing my 2G PAYG SIM with a 3G one, however I did have to buy £5 credit as if it were a new account.
I stated why I needed the SIM, "bought" it, and the shop assistant rang CS on my behalf to get it changed over. About 10 minutes later I rebooted my phone and noticed that the old SIM died. Changed over and bam, 3G. I would assume that they would have a stock of SIMs for contract customers and could just change over. unlike t-moble that wanted to charge £10 with nothing going on my card
|
|
|
|
![]() |
|
All times are GMT. The time now is 13:01.


unlike t-moble that wanted to charge £10 with nothing going on my card