I bought an iphone 3gs brand new 5 weeks ago and it all worked ok for about 2 weeks and since then i cant get a signal inside or outside. I'm on Orange, do you think its Orange, me or the iphone itself?
Help! No signal on IPHONE 3GS
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Have you been with Orange before? If you have, was the signal fine? If not, do you know anyone else who has a phone on Orange? Maybe ask them to come to you and see if their signal drops too.
There maybe a network problem in your area, give Orange a call or go into a store they would be able to help you out.
Originally Posted by chiller15:
“Have you been with Orange before? If you have, was the signal fine? If not, do you know anyone else who has a phone on Orange? Maybe ask them to come to you and see if their signal drops too.”
“Have you been with Orange before? If you have, was the signal fine? If not, do you know anyone else who has a phone on Orange? Maybe ask them to come to you and see if their signal drops too.”
Been with Orange for years, signal was fine.
Originally Posted by makavelianz:
“Or their might be a bar on the phone, where did you purchase it from?”
“Or their might be a bar on the phone, where did you purchase it from?”
I bought it from Ebay.
Have you turned off 3G and seen what happens?
My sister told me she was having problems on Orange, I was a bit scepticle by what she was saying. Sure enough though, as soon as I turned off 3G she got a full signal. Turn 3G back on and back to one or no bars (this is on a 3GS without the latest update).
There must be some issues with the Orange 3G network at the moment.
My sister told me she was having problems on Orange, I was a bit scepticle by what she was saying. Sure enough though, as soon as I turned off 3G she got a full signal. Turn 3G back on and back to one or no bars (this is on a 3GS without the latest update).
There must be some issues with the Orange 3G network at the moment.
Originally Posted by psionic:
“Did it stop working after the software updated? Was it sold as officially unlocked?”
“Did it stop working after the software updated? Was it sold as officially unlocked?”
No, i did update the software to ios4 and then ios4.01, wasn't sold as unlocked.
Originally Posted by denzil28:
“Have you turned off 3G and seen what happened?
There must be some issues with the Orange 3G network at the moment.”
“Have you turned off 3G and seen what happened?
There must be some issues with the Orange 3G network at the moment.”
Turned off 3G, no difference.
Originally Posted by joey319926:
“How do you tell?”
“How do you tell?”
What was the sellers reputation like? Was it a brand new iPhone? If so, did it come fully sealed in official Apple stuff? Other than that, I can't be more specific, because I don't own one.
Sounds to me like it's been reported as stolen for an insurance job. A common scam on eBay with mobile phones
Originally Posted by davethorp:
“Sounds to me like it's been reported as stolen for an insurance job. A common scam on eBay with mobile phones”
“Sounds to me like it's been reported as stolen for an insurance job. A common scam on eBay with mobile phones”
Yes, which is one reason why I don't use ebay for electronics.
Originally Posted by joey319926:
“I bought an iphone 3gs brand new 5 weeks ago and it all worked ok for about 2 weeks and since then i cant get a signal inside or outside. I'm on Orange, do you think its Orange, me or the iphone itself?”
“I bought an iphone 3gs brand new 5 weeks ago and it all worked ok for about 2 weeks and since then i cant get a signal inside or outside. I'm on Orange, do you think its Orange, me or the iphone itself?”
I have a Iphone 3gs as well and im on Orange and the past few days i have had a rubbish signal as well, at one point i was unable to receive incoming calls or call anyone either.
I have just switched off 3g and restarted the phone and the signal level is back up to full strength, i will wait a bit and see if it lasts.
Edit: Well it is definately the 3g thats causing the problem.
What shall i do?
Originally Posted by Murk:
“I have a Iphone 3gs as well and im on Orange and the past few days i have had a rubbish signal as well, at one point i was unable to receive incoming calls or call anyone either.
I have just switched off 3g and restarted the phone and the signal level is back up to full strength, i will wait a bit and see if it lasts.
Edit: Well it is definately the 3g thats causing the problem.
What shall i do?”
“I have a Iphone 3gs as well and im on Orange and the past few days i have had a rubbish signal as well, at one point i was unable to receive incoming calls or call anyone either.
I have just switched off 3g and restarted the phone and the signal level is back up to full strength, i will wait a bit and see if it lasts.
Edit: Well it is definately the 3g thats causing the problem.
What shall i do?”
Are you using an old sim?
It may be a pre 3G sim, just had to set up a load of people at work with new sims when they got their iPhones
Orange should be able to send you a new sim
Originally Posted by JamesParkin:
“Are you using an old sim?
It may be a pre 3G sim, just had to set up a load of people at work with new sims when they got their iPhones
Orange should be able to send you a new sim”
“Are you using an old sim?
It may be a pre 3G sim, just had to set up a load of people at work with new sims when they got their iPhones
Orange should be able to send you a new sim”
Well I got this phone in January and it's been working fine with the 3G switched on until a few days ago when the signal strength went a bit dodgy from time to time, today it's been 1 bar or less all day.
I'm pretty certain I got a new sim when I got my IPhone as well.
Hi joey319926
I work for Orange and may be able to help. If you can drop me a mail to customer.services@orange.co.uk, I'll have a look at this for you. So I can pick up your mail quickly, please add 'Andy Orange Response' in the first line.
Please also include the reference ORT1004 and your username from this site, as without them, I will not be able to pick the case up.
Hope this helps
Andy
Orange Response Team
I work for Orange and may be able to help. If you can drop me a mail to customer.services@orange.co.uk, I'll have a look at this for you. So I can pick up your mail quickly, please add 'Andy Orange Response' in the first line.
Please also include the reference ORT1004 and your username from this site, as without them, I will not be able to pick the case up.
Hope this helps
Andy
Orange Response Team
Thanks for replys, turns out it is a lost/stolen phone.
What am i supposed to do with it now? Been using it as an ipod. Hope police don't come knocking.
What am i supposed to do with it now? Been using it as an ipod. Hope police don't come knocking.
Originally Posted by joey319926:
“Thanks for replys, turns out it is a lost/stolen phone.
What am i supposed to do with it now? Been using it as an ipod. Hope police don't come knocking.”
“Thanks for replys, turns out it is a lost/stolen phone.
What am i supposed to do with it now? Been using it as an ipod. Hope police don't come knocking.”
Have you complained to Ebay? Did you pay with PayPal or a Credit Card?
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