[zoepaulpenny]

i have like most laptops 2 jacks one pink and other black
the the pink one for micophone use i think still works, but the black one for hearing music or audio sounds, does not work at all...how can i fix it thanks

[tealady]

What o/s do you have, as the solution varies depending.

[zoepaulpenny]

Originally Posted by tealady

What o/s do you have, as the solution varies depending.

i have acer aspire 5715Z windows vista..

[zoepaulpenny]

still not fixed the problem any help from your tec's out there??

[Brush Master]

I'm not familiar with this particular laptop, but many laptops have relay boards for the audio connectors, allowing to configure one audio connector as the headset output or the auxiliary input, for example. I'd check the audio settings in the control panel; could be that the black connector is not configured as a headset output right now.

Could also be that the connector broke, these are pretty fragile and get a lot of abuse.

[zoepaulpenny]

Originally Posted by Brush Master

I'm not familiar with this particular laptop, but many laptops have relay boards for the audio connectors, allowing to configure one audio connector as the headset output or the auxiliary input, for example. I'd check the audio settings in the control panel; could be that the black connector is not configured as a headset output right now.

Could also be that the connector broke, these are pretty fragile and get a lot of abuse.

thanks just read your reply. i will go and check the audio setting ..

[Big Poy]

I would have given up trying to fix it after 2 years probably!

[REDBUS]

Originally Posted by zoepaulpenny

i have like most laptops 2 jacks one pink and other black
the the pink one for micophone use i think still works, but the black one for hearing music or audio sounds, does not work at all...how can i fix it thanks

sometimes you have to reboot your laptop with earphones or speaker's plugged in ,long shot but give it a try. won't do any harm trying.

best of luck.

[zoepaulpenny]

Originally Posted by REDBUS

sometimes you have to reboot your laptop with earphones or speaker's plugged in ,long shot but give it a try. won't do any harm trying.

best of luck.

just trying it now cheers..

[kazzabeee]

If you can't fix the jack, you could buy a usb soundcard from ebay - they only cost a couple of quid. Very compact, similar size to any other dongle.

[RobinOfLoxley]

Cheap at amazon too. And since some are reputed to be a bit fragile, maybe easier to return for a replacement. + read reviews.

http://www.amazon.co.uk/s/ref=nb_sb_...ndcard&x=0&y=0