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changing land line service supplier |
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#1 |
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Forum Member
Join Date: Dec 2007
Location: Herefordshire
Posts: 22,796
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changing land line service supplier
I am with Bt for my land line, just paying the standard line rental with free weekend calls, I am not in any contract. I also have caller Id for free, but only if I use the phone, which I don't, so that is now costing me.
I been looking for another supplier, but caller Id on most is more expensive than what Bt charges. i would also like someone who don't stick me into a 12 month contract, but I can't find anyone, I just want to get away from Bt now, but it seems like Bt still offers the cheapest way to keep a landline, I only want a landline for my broadband |
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#2 |
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Inactive Member
Join Date: Oct 2009
Posts: 3,089
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Quote:
i would also like someone who don't stick me into a 12 month contract, but I can't find anyone, I just want to get away from Bt now, but it seems like Bt still offers the cheapest way to keep a landline, I only want a landline for my broadband
If you just don't like BT then you're going to have to accept that you'll probably end up paying a premium to avoid them (and they still provide your line via OpenReach). Unless you want to sign up to cable. |
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#3 |
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Forum Member
Join Date: Nov 2006
Location: Chesterfield
Posts: 115
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I am in the same situation as yourself, I feel this new coalition goverment should now allow this http://en.wikipedia.org/wiki/Naked_DSL
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#4 |
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Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
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Quote:
I am with Bt for my land line, just paying the standard line rental with free weekend calls, I am not in any contract. I also have caller Id for free, but only if I use the phone, which I don't, so that is now costing me.
As you have weekend 01, 02, 03, 0845 and 0870 calls are free (inclusive within the Unlimited Weekend Calls Plan which you have), why on earth don't you spend 20 seconds one weekend a month calling (for nothing) 020 7043 1320 (that's a Speaking Clock number). That would mean you avoid having to pay for Caller Display. |
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#5 |
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Guest
Join Date: Mar 2010
Posts: 4,723
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Well BT today have screwed up my telephone and broadband speed. I only wanted my telephone transferred to SKY, but now my download speed has also dropped. When my landline was with BT I was getting 13-14 meg download. Now I am down to 9.2meg download.
Thank you very much another reason not to go back to BT again. Now having to spend time trying to get in touch with SKY to get this sorted out because your stupid engineers couldn't get it sorted out properly in the first place also thanks to BT engineers. I have now got noise on my which is annoying when phoning people. |
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#6 |
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Forum Member
Join Date: Nov 2006
Location: Chesterfield
Posts: 115
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Quote:
What?
As you have weekend 01, 02, 03, 0845 and 0870 calls are free (inclusive within the Unlimited Weekend Calls Plan which you have), why on earth don't you spend 20 seconds one weekend a month calling (for nothing) 020 7043 1320 (that's a Speaking Clock number). That would mean you avoid having to pay for Caller Display. |
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#7 |
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Inactive Member
Join Date: Oct 2009
Posts: 3,089
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Quote:
What?
As you have weekend 01, 02, 03, 0845 and 0870 calls are free (inclusive within the Unlimited Weekend Calls Plan which you have), why on earth don't you spend 20 seconds one weekend a month calling (for nothing) 020 7043 1320 (that's a Speaking Clock number). That would mean you avoid having to pay for Caller Display. |
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#8 |
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Inactive Member
Join Date: Oct 2009
Posts: 3,089
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Quote:
Well BT today have screwed up my telephone and broadband speed. I only wanted my telephone transferred to SKY, but now my download speed has also dropped. When my landline was with BT I was getting 13-14 meg download. Now I am down to 9.2meg download.
Thank you very much another reason not to go back to BT again. Now having to spend time trying to get in touch with SKY to get this sorted out because your stupid engineers couldn't get it sorted out properly in the first place also thanks to BT engineers. I have now got noise on my which is annoying when phoning people. You move from BT to Sky and your speed goes down so you blame BT. Did they come and change the cabling from your house to the exchange? You are now using Sky backbone rather than BT so the fault is pretty certainly with Sky. Good luck with getting that sorted out without spending a long time waiting on a premium rate number. Or at all. |
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#9 |
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Forum Member
Join Date: Mar 2006
Location: Hampshire, England
Posts: 7,172
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Quote:
Well BT today have screwed up my telephone and broadband speed. I only wanted my telephone transferred to SKY, but now my download speed has also dropped. When my landline was with BT I was getting 13-14 meg download. Now I am down to 9.2meg download.
Thank you very much another reason not to go back to BT again. Now having to spend time trying to get in touch with SKY to get this sorted out because your stupid engineers couldn't get it sorted out properly in the first place also thanks to BT engineers. I have now got noise on my which is annoying when phoning people. |
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#10 |
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Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
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Quote:
I always understood that the calls had to be charged.
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#11 |
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Inactive Member
Join Date: Oct 2009
Posts: 3,089
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Quote:
Well, you understood wrong.
So why did I get charged when I was making plenty of weekend and evening calls that I get 'free' from BT? Indeed, doing a quick search yields this post from your good self saying that BT were requiring chargeable calls. Or have they changed their corporate mind since last year, when I was charged? |
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#12 |
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Forum Member
Join Date: Mar 2004
Location: North
Posts: 1,119
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Quote:
... but only if I use the phone, which I don't, so that is now costing me.
I been looking for another supplier, but caller Id on most is more expensive than what Bt charges. |
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#13 |
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Forum Member
Join Date: Dec 2007
Location: Herefordshire
Posts: 22,796
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Quote:
BT are fairly cheap for basic line provision and by far the most flexible in that you can use services like 1899.
If you just don't like BT then you're going to have to accept that you'll probably end up paying a premium to avoid them (and they still provide your line via OpenReach). Unless you want to sign up to cable. That is fine if you want to use services like 1899, but I don't, the problem is that once again Bt have decided to up their line rental by 50p a month and yet once again we get nothing for this increase. It is not the fact of liking Bt, it is the fact that I am paying for a service I don't really want and yet I got to pay just to keep a liner for my broadband. Believe me, if we had cable here I would be using it. |
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#14 |
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Forum Member
Join Date: Dec 2007
Location: Herefordshire
Posts: 22,796
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Quote:
What?
As you have weekend 01, 02, 03, 0845 and 0870 calls are free (inclusive within the Unlimited Weekend Calls Plan which you have), why on earth don't you spend 20 seconds one weekend a month calling (for nothing) 020 7043 1320 (that's a Speaking Clock number). That would mean you avoid having to pay for Caller Display. I don't think that works somehow. |
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#15 |
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Inactive Member
Join Date: Oct 2009
Posts: 3,089
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Quote:
I don't think that works somehow.
That's not my experience and not what he has said in the past. FWIW I believe that I understood correctly and it is he who has misunderstood. |
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#16 |
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Forum Member
Join Date: Dec 2007
Location: Herefordshire
Posts: 22,796
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Quote:
If you don't use the phone, why do you need caller ID?
If I could get everyone to phone my mobile I would cancel caller I.D and disconnect my home phone |
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#17 |
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Inactive Member
Join Date: Oct 2009
Posts: 3,089
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Quote:
I still get incoming calls, my father would not ring my mobile unless it was a emergency and I know a few other people would not ring my mobile.
If I could get everyone to phone my mobile I would cancel caller I.D and disconnect my home phone There are still a lot of people who object to having to pay through the nose to phone a mobile when they are perfectly able to call a landline for little or nothing. |
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#18 |
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Forum Member
Join Date: Dec 2007
Location: Herefordshire
Posts: 22,796
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Quote:
If you could arrange to stand the extra cost of their phoning a mobile, perhaps this could be achieved.
There are still a lot of people who object to having to pay through the nose to phone a mobile when they are perfectly able to call a landline for little or nothing. I was looking for a mobile phone package for my Dad for a fiver a month, I thought he may be better of on it, but he is on Bt basic line rental package, so he may not be better off. Most people I know uses Mobiles and they will phone my mobile, very few people phone my landline now apart from my Dad and some people who wants money out of me. |
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#19 |
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Inactive Member
Join Date: Oct 2009
Posts: 3,089
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Quote:
I want to save money not spend more money.
So do a lot of other people which is why they won't phone mobiles unless they have reason to believe the person they want to talk to is not at home or there is some urgency. Not everyone falls for paying a mobile phone company a lot of money each month and then using so called 'free' minutes. |
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#20 |
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Forum Member
Join Date: Dec 2007
Location: Herefordshire
Posts: 22,796
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Quote:
Quite.
So do a lot of other people which is why they won't phone mobiles unless they have reason to believe the person they want to talk to is not at home or there is some urgency. Not everyone falls for paying a mobile phone company a lot of money each month and then using so called 'free' minutes. |
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#21 |
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Inactive Member
Join Date: Oct 2009
Posts: 3,089
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Quote:
I pay £10 a month and have 300 free minutes and unlimited text. that is enough for me. I don't think a tenner a month is a lot of money compared to what some people pay for their mobile phone contract.
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#22 |
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Forum Member
Join Date: Dec 2007
Location: Herefordshire
Posts: 22,796
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Quote:
But presumably you can see why someone who doesn't have a monthly mobile contract would baulk a paying ~10p a minute to phone your mobile when they can make the call free (or 5p for an unlimited duration with 1899) to a landline?
The only person these days that do phone my landline is my Dad, oh sometimes my brother as he gets free calls with the post office, evening and weekends. I was even considering going for sipgate, giving people that phone number and tell them to phone that instead of my home phone. |
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#23 |
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Guest
Join Date: Mar 2010
Posts: 4,723
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Just had to ring SKY again . BT engineers have done the move from their system to SKY am I correct. They now have left my phone that if someone rings my phone they get the ring tones, but it doesn't make my phone ring. It is not my equipment that I use as my phones were working before the move from BT and nothing has been changed inside my house and according to SKY it is not there systems. So something or someone has made a right royal balls up of this installation.
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#24 |
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Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
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Quote:
Heinz seems to be under the impression that you don't need to make charged calls to get free caller display.
That's not my experience and not what he has said in the past. In any case, as many will know, I have a BT line, Primus as my CPS and use 18185 weekdays. My weekday calls go via 18185, my evening calls go (free) via Primus and my weekend calls go (free) via BT. I have never been charged by BT for Caller Display. |
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#25 |
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Forum Member
Join Date: Dec 2007
Location: Herefordshire
Posts: 22,796
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Quote:
Just had to ring SKY again . BT engineers have done the move from their system to SKY am I correct. They now have left my phone that if someone rings my phone they get the ring tones, but it doesn't make my phone ring. It is not my equipment that I use as my phones were working before the move from BT and nothing has been changed inside my house and according to SKY it is not there systems. So something or someone has made a right royal balls up of this installation.
when I moved from BT to ADSL24, LLU service, I was worried that something like that would happen. Heard all the problems with LLU, thankfully it was smooth. Is sky doing full LLU now then? |
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