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changing land line service supplier
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noise747
02-08-2010
I am with Bt for my land line, just paying the standard line rental with free weekend calls, I am not in any contract. I also have caller Id for free, but only if I use the phone, which I don't, so that is now costing me.

I been looking for another supplier, but caller Id on most is more expensive than what Bt charges.

i would also like someone who don't stick me into a 12 month contract, but I can't find anyone, I just want to get away from Bt now, but it seems like Bt still offers the cheapest way to keep a landline, I only want a landline for my broadband
Jepson
02-08-2010
Originally Posted by noise747:
“i would also like someone who don't stick me into a 12 month contract, but I can't find anyone, I just want to get away from Bt now, but it seems like Bt still offers the cheapest way to keep a landline, I only want a landline for my broadband”

BT are fairly cheap for basic line provision and by far the most flexible in that you can use services like 1899.

If you just don't like BT then you're going to have to accept that you'll probably end up paying a premium to avoid them (and they still provide your line via OpenReach). Unless you want to sign up to cable.
Captain Pugwash
02-08-2010
I am in the same situation as yourself, I feel this new coalition goverment should now allow this http://en.wikipedia.org/wiki/Naked_DSL
Heinz
02-08-2010
Originally Posted by noise747:
“I am with Bt for my land line, just paying the standard line rental with free weekend calls, I am not in any contract. I also have caller Id for free, but only if I use the phone, which I don't, so that is now costing me.”

What?

As you have weekend 01, 02, 03, 0845 and 0870 calls are free (inclusive within the Unlimited Weekend Calls Plan which you have), why on earth don't you spend 20 seconds one weekend a month calling (for nothing) 020 7043 1320 (that's a Speaking Clock number).

That would mean you avoid having to pay for Caller Display.
DANCE OF DEATH
02-08-2010
Well BT today have screwed up my telephone and broadband speed. I only wanted my telephone transferred to SKY, but now my download speed has also dropped. When my landline was with BT I was getting 13-14 meg download. Now I am down to 9.2meg download.

Thank you very much another reason not to go back to BT again.

Now having to spend time trying to get in touch with SKY to get this sorted out because your stupid engineers couldn't get it sorted out properly in the first place also thanks to BT engineers.
I have now got noise on my which is annoying when phoning people.
Captain Pugwash
02-08-2010
Originally Posted by Heinz:
“What?

As you have weekend 01, 02, 03, 0845 and 0870 calls are free (inclusive within the Unlimited Weekend Calls Plan which you have), why on earth don't you spend 20 seconds one weekend a month calling (for nothing) 020 7043 1320 (that's a Speaking Clock number).

That would mean you avoid having to pay for Caller Display.”

I have been informed by BT that the two calls a month have to be paid calls, also when I questioned this, I asked if caller display was part of telephone preference service why were we all conned into it.
Jepson
02-08-2010
Originally Posted by Heinz:
“What?

As you have weekend 01, 02, 03, 0845 and 0870 calls are free (inclusive within the Unlimited Weekend Calls Plan which you have), why on earth don't you spend 20 seconds one weekend a month calling (for nothing) 020 7043 1320 (that's a Speaking Clock number).

That would mean you avoid having to pay for Caller Display.”

I always understood that the calls had to be charged.
Jepson
02-08-2010
Originally Posted by DANCE OF DEATH:
“Well BT today have screwed up my telephone and broadband speed. I only wanted my telephone transferred to SKY, but now my download speed has also dropped. When my landline was with BT I was getting 13-14 meg download. Now I am down to 9.2meg download.

Thank you very much another reason not to go back to BT again.

Now having to spend time trying to get in touch with SKY to get this sorted out because your stupid engineers couldn't get it sorted out properly in the first place also thanks to BT engineers.
I have now got noise on my which is annoying when phoning people.”

This is hilarious.

You move from BT to Sky and your speed goes down so you blame BT.

Did they come and change the cabling from your house to the exchange?

You are now using Sky backbone rather than BT so the fault is pretty certainly with Sky.

Good luck with getting that sorted out without spending a long time waiting on a premium rate number.

Or at all.
beerhunter2
02-08-2010
Originally Posted by DANCE OF DEATH:
“Well BT today have screwed up my telephone and broadband speed. I only wanted my telephone transferred to SKY, but now my download speed has also dropped. When my landline was with BT I was getting 13-14 meg download. Now I am down to 9.2meg download.

Thank you very much another reason not to go back to BT again.

Now having to spend time trying to get in touch with SKY to get this sorted out because your stupid engineers couldn't get it sorted out properly in the first place also thanks to BT engineers.
I have now got noise on my which is annoying when phoning people.”

I agree with the previous poster. YOUR SERVICE IS NOW WITH SKY. Winge at them!
Heinz
02-08-2010
Originally Posted by Jepson:
“I always understood that the calls had to be charged.”

Well, you understood wrong.
Jepson
02-08-2010
Originally Posted by Heinz:
“Well, you understood wrong.”

OK.

So why did I get charged when I was making plenty of weekend and evening calls that I get 'free' from BT?

Indeed, doing a quick search yields this post from your good self saying that BT were requiring chargeable calls.

Or have they changed their corporate mind since last year, when I was charged?
MarkLS12
02-08-2010
Originally Posted by noise747:
“... but only if I use the phone, which I don't, so that is now costing me.

I been looking for another supplier, but caller Id on most is more expensive than what Bt charges.”

If you don't use the phone, why do you need caller ID?
noise747
02-08-2010
Originally Posted by Jepson:
“BT are fairly cheap for basic line provision and by far the most flexible in that you can use services like 1899.

If you just don't like BT then you're going to have to accept that you'll probably end up paying a premium to avoid them (and they still provide your line via OpenReach). Unless you want to sign up to cable.”


That is fine if you want to use services like 1899, but I don't, the problem is that once again Bt have decided to up their line rental by 50p a month and yet once again we get nothing for this increase.


It is not the fact of liking Bt, it is the fact that I am paying for a service I don't really want and yet I got to pay just to keep a liner for my broadband.


Believe me, if we had cable here I would be using it.
noise747
02-08-2010
Originally Posted by Heinz:
“What?

As you have weekend 01, 02, 03, 0845 and 0870 calls are free (inclusive within the Unlimited Weekend Calls Plan which you have), why on earth don't you spend 20 seconds one weekend a month calling (for nothing) 020 7043 1320 (that's a Speaking Clock number).

That would mean you avoid having to pay for Caller Display.”


I don't think that works somehow.
Jepson
02-08-2010
Originally Posted by noise747:
“I don't think that works somehow.”

Heinz seems to be under the impression that you don't need to make charged calls to get free caller display.

That's not my experience and not what he has said in the past.

FWIW I believe that I understood correctly and it is he who has misunderstood.
noise747
02-08-2010
Originally Posted by MarkLS12:
“If you don't use the phone, why do you need caller ID?”

I still get incoming calls, my father would not ring my mobile unless it was a emergency and I know a few other people would not ring my mobile.

If I could get everyone to phone my mobile I would cancel caller I.D and disconnect my home phone
Jepson
02-08-2010
Originally Posted by noise747:
“I still get incoming calls, my father would not ring my mobile unless it was a emergency and I know a few other people would not ring my mobile.

If I could get everyone to phone my mobile I would cancel caller I.D and disconnect my home phone”

If you could arrange to stand the extra cost of their phoning a mobile, perhaps this could be achieved.

There are still a lot of people who object to having to pay through the nose to phone a mobile when they are perfectly able to call a landline for little or nothing.
noise747
03-08-2010
Originally Posted by Jepson:
“If you could arrange to stand the extra cost of their phoning a mobile, perhaps this could be achieved.

There are still a lot of people who object to having to pay through the nose to phone a mobile when they are perfectly able to call a landline for little or nothing.”

I want to save money not spend more money.

I was looking for a mobile phone package for my Dad for a fiver a month, I thought he may be better of on it, but he is on Bt basic line rental package, so he may not be better off.

Most people I know uses Mobiles and they will phone my mobile, very few people phone my landline now apart from my Dad and some people who wants money out of me.
Jepson
03-08-2010
Originally Posted by noise747:
“I want to save money not spend more money.”

Quite.

So do a lot of other people which is why they won't phone mobiles unless they have reason to believe the person they want to talk to is not at home or there is some urgency.

Not everyone falls for paying a mobile phone company a lot of money each month and then using so called 'free' minutes.
noise747
03-08-2010
Originally Posted by Jepson:
“Quite.

So do a lot of other people which is why they won't phone mobiles unless they have reason to believe the person they want to talk to is not at home or there is some urgency.

Not everyone falls for paying a mobile phone company a lot of money each month and then using so called 'free' minutes.”

I pay £10 a month and have 300 free minutes and unlimited text. that is enough for me. I don't think a tenner a month is a lot of money compared to what some people pay for their mobile phone contract.
Jepson
03-08-2010
Originally Posted by noise747:
“I pay £10 a month and have 300 free minutes and unlimited text. that is enough for me. I don't think a tenner a month is a lot of money compared to what some people pay for their mobile phone contract.”

But presumably you can see why someone who doesn't have a monthly mobile contract would baulk a paying ~10p a minute to phone your mobile when they can make the call free (or 5p for an unlimited duration with 1899) to a landline?
noise747
03-08-2010
Originally Posted by Jepson:
“But presumably you can see why someone who doesn't have a monthly mobile contract would baulk a paying ~10p a minute to phone your mobile when they can make the call free (or 5p for an unlimited duration with 1899) to a landline?”

I know what you are saying, which is why keep my phones connected, so my dad can phone me, otherwise I would stuff it, disconnect the phones and cancel Caller ID and then everyone can ring my mobile

The only person these days that do phone my landline is my Dad, oh sometimes my brother as he gets free calls with the post office, evening and weekends.

I was even considering going for sipgate, giving people that phone number and tell them to phone that instead of my home phone.
DANCE OF DEATH
03-08-2010
Just had to ring SKY again . BT engineers have done the move from their system to SKY am I correct. They now have left my phone that if someone rings my phone they get the ring tones, but it doesn't make my phone ring. It is not my equipment that I use as my phones were working before the move from BT and nothing has been changed inside my house and according to SKY it is not there systems. So something or someone has made a right royal balls up of this installation.
Heinz
03-08-2010
Originally Posted by Jepson:
“Heinz seems to be under the impression that you don't need to make charged calls to get free caller display.

That's not my experience and not what he has said in the past.”

I'd like to see a link to me saying such a thing because I don't believe I ever have.

In any case, as many will know, I have a BT line, Primus as my CPS and use 18185 weekdays.

My weekday calls go via 18185, my evening calls go (free) via Primus and my weekend calls go (free) via BT.

I have never been charged by BT for Caller Display.
noise747
06-08-2010
Originally Posted by DANCE OF DEATH:
“Just had to ring SKY again . BT engineers have done the move from their system to SKY am I correct. They now have left my phone that if someone rings my phone they get the ring tones, but it doesn't make my phone ring. It is not my equipment that I use as my phones were working before the move from BT and nothing has been changed inside my house and according to SKY it is not there systems. So something or someone has made a right royal balls up of this installation.”


when I moved from BT to ADSL24, LLU service, I was worried that something like that would happen. Heard all the problems with LLU, thankfully it was smooth.

Is sky doing full LLU now then?
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