It was a good album and deserved to do better. It did well in the first few weeks but then Mariah got married and all the promotion seemed to stop for a few months. Touch my body was not strong enough to sell the album, bye bye was probably not the best ballad to release as a second single but had it been promoted better the album would have sold more. By the time Mariah decided to work on promoting the album all the interest in it was gone.
I really like memoirs and think it suffered a lot due to poor management. Obsessed was a great lead single and did well in the US despite it's lack of promotion. The gap between obsessed and the second single was too long about 4 months. Plus the second single didnt get released until about a week before the album dropped and the video took about 2 months to come out. Obsessed wasnt even released in the UK and was just put on itunes in other countries. I want to know what love is was the wrong choice as a second single in the US, and killed all the momentum that obsessed had created. Even Mariah herself didnt want to release I want to know what love is. The album was not released in the UK until 2-3 months after it had been released in the rest of the world, which was really silly. Plus the European and Asian and Australian promo was not done until several months after the album had been released, which was a bit pointless at that stage.