[Margo Channing]

Ello,

Hoping one of you fine people will be able to help out or possibly shed some light on whats up.

I got the BD-C6500 approx 2 weeks ago, all excited etc etc

Hooked it up when I got it via HDMI to my Samsung TV.

Fannied around with settings and then thought I would give the internet tv feature on the player a go.

As soon as I select it the screen goes blank & a few moments later 'Mode not supported' appears on the screen & I have to power off & on again to get back to normal.

Also if I try & change any of the picture settings like turning BD WISE off of changing the resolution from 'auto' to '108op' I get the same 'mode not supported' message.

I know its not my tv as its full HD 24fps blah blah

I thought it might have been the HDMI cable so I tried 3 different cables and still nothing.

The annoying thing is that if I put a blu-ray disc in it plays it at 1080p 24hz.

Any suggestions apart from 'its knackered send it back"

[Margo Channing]

finally managed to get through to their support line to be met with an "errrmm i'll have to check" when I explained the problem to them.

also their latest firmware update for their blu-ray players seems to cause major problems on dvd playback, again that was met with an "errmmm"

I'll probably end up sending it back

[Margo Channing]

Got it sorted.

Was about to return the player when a cheapo cable I bought from amazon arrived so I tried it & surprise surprise it worked.

Internet features work fine now. I can change the picture settings on the player without the screen cutting out.

the only thing thats still an issue is the player freezing up when playing dvds. i believe this will be fixed by a future update from samsung although i won't hold my breath.