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In regard to my previous post - offered all 5 Sky Sports channels for £19 a month


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Old 25-08-2010, 19:35
masona2
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For the first time, EVER, EVER EVER, I've just been looking through the Sky forums.

I particulary read through the post -

'Anybody going to be dropping packs or cancelling in September?'

And I was gob-smacked.

The amount of people who were canceling their service due to cost was hugh. And I mean hugh.

Many only chose to stay with Sky only after being offered substancial discounts on what they were originally paying.

Some were offered no discounts at all (maybe they caught a customer service advisor on a bad day), but most were.

Most who were offered discounts decided to stay, but stated on the forum after their 12 mth contract expired they would cancel, irrespective of whatever new discounted deal they were offered.

Many posts stated they were offered the same deal as me, a Vision customer, Sky 1 pack with all 5 sports channels for £19 a mth!

They stayed.

Who would'nt, after paying over £60 a mth for their original packs.

With the recession kicking in, it looks like all people are now tightning their belts.

Including Sky customers.
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Old 29-08-2010, 10:57
noise747
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i left Bt because I could get a better service for a better price elsewhere, people will only pay so much and then they will say enough is enough.

Well some people, others will just pay though the nose and not worry how much it is costing.


Bt may be getting customers at the moment for Bt vision because of Sky Sports 1 and 2, but will they keep them after the initial contract?

Out of the few people I know that have Bt vision, two of them have dumped it, I know a lot more people with Sky and only one have dumped sky, but a few have dropped some packages.


Sky can afford to lose some customers after all they have got a few million, BTvision or Top up T.V for that matter can't.
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Old 29-08-2010, 13:39
Dacco
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Sky can afford to lose some customers after all they have got a few million, BTvision or Top up T.V for that matter can't.
BT Vision is a package that adds value to the overall BB package, Top-UP TV is a stand alone product available to Freeview ST boxes. Although I would hate to see BTV losing customers, exactly where do you arrive at your statement BTV "can't." afford to lose customers?. $ky can and WILL lose customers due to the cost of its packages and evolving technology(IP TV)
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Old 30-08-2010, 16:47
johnson293
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The amount of people who were canceling their service due to cost was hugh. And I mean hugh.
Who is hugh?
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Old 30-08-2010, 16:53
johnson293
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While Sky may lose customers, will BT actually get enough new customers taking the service just for Sky Sports, when it may involve many people having to change Broadband and possibly phone suppliers in order to get Sky Sports via BT Vision?

Also, how long can BT realistically provide the sports, basically at a loss to themselves, in order to try and encourage new customers to the service?
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Old 30-08-2010, 18:23
masona2
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johnson,

You need to understand, it all comes as a package.

If one just wants Vision, one can't. This is not an option.

Vision is NOT and never will be a stand-alone product (by it's very nature).

And BT never designed it to be.
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Old 30-08-2010, 19:31
Dacco
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when it may involve many people having to change Broadband and possibly phone suppliers in order to get Sky Sports via BT Vision?
Ah, well done..... At last!!!!!!!! You now know how competition and marketing works. Oh, and the merits of having $ky sport channels on BTV.....Lossleader or not
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Old 30-08-2010, 21:56
johnson293
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johnson,

You need to understand, it all comes as a package.

If one just wants Vision, one can't. This is not an option.

Vision is NOT and never will be a stand-alone product (by it's very nature).

And BT never designed it to be.
I understand it all perfectly, thank you.

My point was that potential BT Vision customers may be put off with the hassle of needing to change from a BB and phone supplier they are already happy with, just to get Sky Sports for a few pounds cheaper with BT.

Because of this requirement, BT may never hit the customers numbers they want to, regardless of how cheap they price the Sports Channels.


And you still didn't say who 'hugh' was??!!!
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Old 30-08-2010, 21:59
johnson293
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Ah, well done..... At last!!!!!!!! You now know how competition and marketing works. Oh, and the merits of having $ky sport channels on BTV.....Lossleader or not
How long do you think BT can/will carry these losses, if they dont hit the necessary subscriber numbers?

Chance are they'll either drop the Sky Sports channel, or put the prices up of them or eslewhere to compensate.

After all, they are still paying the higher wholrsale price aren't they, even though some of the fee is going into that Escro pot, pending the appeal?

How long will BT keep making a loss if Sky wins the appeal and the higher wholsale price stands?

By the way, I see the 'S' key on your keyboard is playing up again, everytime you type 'Sky'.
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Old 30-08-2010, 23:07
masona2
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Oooh, boo hoo johnson,

Paying too much for your Sky service?

Never mind.
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Old 30-08-2010, 23:26
Dacco
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By the way, I see the 'S' key on your keyboard is playing up again, everytime you type 'Sky'.
My bad
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Old 30-08-2010, 23:55
Pure Genius
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funny , my Sky sports/broadband deal (bband not with Sky) works out considerably cheaper than anything I could get with BT.

BT's issues are

Awful customer service
Price of core products
Lack of content on BTV (compared to competition)

my unlimited bband/line rental/ weekend and evening calls deal costs me £17 pcm with current supplier.

Same with BT would be thick end of £40...!!!!

why anyone takes BT's products now unless they specifically want Vision is beyond me.
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Old 31-08-2010, 00:09
masona2
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If I were small-minded, I would ask -

Whats 'higher wholrsale price' johnson?.

But I'm not, so I won't.

If it were understandable, I would never correct anothers posters post.
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Old 31-08-2010, 00:20
masona2
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Ooh, pure genius,

I'm always on the look-out for a good deal!

£17 a mth compared to £40 a mth? Wow.

What packages are you on, who're you with and what do you get?
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Old 31-08-2010, 08:09
johnson293
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Oooh, boo hoo johnson,

Paying too much for your Sky service?

Never mind.
Not at all - still paying Sky less than I would pay BT for the things I want to watch.

Thanks anyway!
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Old 31-08-2010, 08:09
johnson293
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If I were small-minded, I would ask -

Whats 'higher wholrsale price' johnson?.

But I'm not, so I won't.

If it were understandable, I would never correct anothers posters post.
Now now....dont get petty!

Mine was an obvious typo - you typed 'hugh' twice, which is a name - It seemed quite deliberate, so I simply thought you were referring to someone called hugh.
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Old 31-08-2010, 08:11
johnson293
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Its not bad as such, just very childish.
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Old 31-08-2010, 08:24
noise747
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BT Vision is a package that adds value to the overall BB package, Top-UP TV is a stand alone product available to Freeview ST boxes. Although I would hate to see BTV losing customers, exactly where do you arrive at your statement BTV "can't." afford to lose customers?. $ky can and WILL lose customers due to the cost of its packages and evolving technology(IP TV)

BT is still losing money and they are losing customers, they have far fewer customers using BTV than sky having on their T.V service, so Bt can't afford to lose too many.

Sky on the other hand got a bit more room to move as they have millions of customers, so they can afford to lose a few.

Some people will now get BT broadband just to get Sky sports on BTV, there are still a lot of people out there that can't have Sky for one reason or another, so while Bt customers may go up for the next year or so, it may not last.

I like the TUTV idea, a bit expensive for the choice they offer and their boxes are a bit iffy, My friend have updated mine a couple of days back as it is on loan to her and the thing won't record now.

No dish, no broadband and no phone needed.

We will wait and see, nothing on sky sports 1 and 2 to get me exited, but then I don't like football and that what seems to be on those channels.
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Old 31-08-2010, 08:30
noise747
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Ooh, pure genius,

I'm always on the look-out for a good deal!

£17 a mth compared to £40 a mth? Wow.

What packages are you on, who're you with and what do you get?
I had a look at sky a couple of weeks ago, because they have unbundled our Exchange, I thought it may save me money.

I also looked at sky broadband stand alone, no Sky T.V, but I don't like the idea of their profiling system, which I know is better than BT, but it is still there.

Sky is cheaper than BT, but it dpends how good the broadband is.

i know a couple who went with BT broadband and within 3months went to sky, now they have to pay BT £300, what is wrong with these people, they should have waited for 12 months.

I just hope the service is worth it, they say it is better and faster than BT. but they only use Xboxes on the broadband.

.
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Old 31-08-2010, 09:15
andyf94
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I just hope the service is worth it, they say it is better and faster than BT. but they only use Xboxes on the broadband.

.
I've had the opposite experience. I went from the Sky unlimited package (unbundled exchange) to the BT equivalent and my speed has increased by about 2 meg. Both services are comperable in reliability (IMO)
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Old 31-08-2010, 11:59
masona2
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It's different for everyone.

The broadband speed you can get is dependent upon where you live.

I use broadband speed checker to check speeds in my area.
It's very good!

On my street, BT is 4 - 5.5 Meg, Virgin is 2.79 Meg and Sky is 1.7 Meg. TalkTalk is 5.57 Meg.

Yet only five streets away Virgin is 17.55 Meg!

Of course to get IPTV all these speeds are acceptable. But not BBC iPlayer in HD with some of the above.
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Old 31-08-2010, 13:01
wwwebber
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If I were small-minded, I would ask -

Whats 'higher wholrsale price' johnson?.

But I'm not, so I won't.

If it were understandable, I would never correct anothers posters post.
Good for you and I agree wholeheartedly that it is small minded. It doesn't stop there though - he goes on to accuse another poster in this thread of being childish - that made me laugh at the sheer hypocracy

Oh, and I believe that another post was removed from this thread a while back (nothing to do with me I might add) for taking the mickey out of your spelling in exactly the same way. So it seems that the mods are in agreement with us too.
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Old 31-08-2010, 13:44
noise747
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I've had the opposite experience. I went from the Sky unlimited package (unbundled exchange) to the BT equivalent and my speed has increased by about 2 meg. Both services are comperable in reliability (IMO)
That is the way it goes sometimes I suppose. i went from Bt to Cable and Wireless LLU and I got over a megabit more sync speed, but the sync speed was not the problem. Bt shaping was the problem.

Still BT lost, not mine. Still deciding what to do T.v wise.

Still don't have a licence, so don't watch it, but I am considering weather to get a licence again. I was looking at TUTV again, but I would need to get a larger hard drive for my box.

Just a shame they are not reliable.

Not going back to BT, I doubt I will go for Sky, may just get a freesat box and stick with that, a HD one will be fine.
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Old 31-08-2010, 14:00
johnson293
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Good for you and I agree wholeheartedly that it is small minded. It doesn't stop there though - he goes on to accuse another poster in this thread of being childish - that made me laugh at the sheer hypocracy

Oh, and I believe that another post was removed from this thread a while back (nothing to do with me I might add) for taking the mickey out of your spelling in exactly the same way. So it seems that the mods are in agreement with us too.
Oh wwwebber, the irony.

Also, I wasn't taking the mickey out of his spelling, as the word he used wasn't mis-spelled - he used a name, and I have since explained that I assumed he was talking about someone called 'hugh'. It seems I was incorrect.

Don't let that get in the way of one of your usual rants against a Sky customer posting on here though.

Perhaps ask the OP why as a happy BT Vision customer, he went looking through the Sky Forum for propaganda to try and use for petty point scoring in the BT vs Sky debate.
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Old 31-08-2010, 18:56
masona2
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Here's part of my original post -

For the first time, EVER, EVER EVER, I've just been looking through the Sky forums.

I particulary read through the post -

'Anybody going to be dropping packs or cancelling in September?'

And I was gob-smacked.

The amount of people who were canceling their service due to cost was huge. And I mean huge.

Many only chose to stay with Sky only after being offered substancial discounts on what they were originally paying.
--------------------------------------------------------------------------

I went onto their forum because I was curious to see what current Sky customers thought of their service.

Their forum is a lot bigger than ours because Sky have a lot more customers.

I was'nt looking for propaganda, I was curious. I wanted to see if the amount of complaints on the Sky forum matched the amount of complaints on ours (in relation to the number of posts to the number of complaints).

The amount of complaints from actual Vision customers on here is minimal (in comparison to the number of posts). The amount of complaints on the Sky forum is huge.

Or should that be Hugh?

This is'nt propaganda. It's fact. And it is'nt me complaining either. It's the Sky customers. I have'nt made this up, it's there for everyone to read.

Oh, and may I take a moment just to apologise to all Vision customers for the spelling mistakes I make on this forum.
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