Tiscali sales staff

unhappybunny · 06-09-2010, 19:58

I put my details into Tiscali website, in order to get a test for BB and Phone line...

Within minutes of checking this, an agent called me to chat.

"Hello there I see you was looking on our website about what we can offer you for your broadband & phone services"

He was very high pressure, that is UNTIL I said "yes can you also tell me about the TV services you offer (just to see what happened) as I am interested in taking that out as well....

At that point he more or less couldn't wait to get rid of me...

For a laugh I insisted "I am ready to sign up today, and I want the full phone , best broadband package , and the whole TV pack including Sky channels"

He said to be honest I dont think it will be available in your area, to which I replied "oh my friend in the next apartment has it (and I used to of course so I knew this was bull!)"

Reply: "Sorry sir our system is down please call back another time"

I have never known anything like it.. gave me a bit of entertainment though

edEx · 16-09-2010, 16:27

Doesn't exactly give confidence for the future does it? This service is going to disappear next year I'm certain of it.

parthena · 17-09-2010, 01:34

Yet they've just encouraged us to sign up for a 18-month contract

I wonder what penalties/caveats are in the small print?

parthena

vangeezer · 17-09-2010, 15:26

I would think they have pinned all their hopes on Canvas launching next year and I would be surprised if they even have any TV boxes to give (apart for spares to exchange with existing customers).

06-09-2010, 19:58	#1
unhappybunny Guest Join Date: Oct 2006 Posts: 278	Tiscali sales staff I put my details into Tiscali website, in order to get a test for BB and Phone line... Within minutes of checking this, an agent called me to chat. "Hello there I see you was looking on our website about what we can offer you for your broadband & phone services" He was very high pressure, that is UNTIL I said "yes can you also tell me about the TV services you offer (just to see what happened) as I am interested in taking that out as well.... At that point he more or less couldn't wait to get rid of me... For a laugh I insisted "I am ready to sign up today, and I want the full phone , best broadband package , and the whole TV pack including Sky channels" He said to be honest I dont think it will be available in your area, to which I replied "oh my friend in the next apartment has it (and I used to of course so I knew this was bull!)" Reply: "Sorry sir our system is down please call back another time" I have never known anything like it.. gave me a bit of entertainment though

16-09-2010, 16:27	#2
edEx Forum Member Join Date: Nov 2007 Location: Londres, Tierra del Fuego Posts: 12,952	Doesn't exactly give confidence for the future does it? This service is going to disappear next year I'm certain of it.

17-09-2010, 01:34	#3
parthena Forum Member Join Date: Jul 2004 Location: SW London, Crystal Palace Tx Posts: 2,769	Yet they've just encouraged us to sign up for a 18-month contract I wonder what penalties/caveats are in the small print? parthena

17-09-2010, 15:26	#4
vangeezer Forum Member Join Date: Sep 2006 Location: Hitchin,Herts Posts: 472	I would think they have pinned all their hopes on Canvas launching next year and I would be surprised if they even have any TV boxes to give (apart for spares to exchange with existing customers).

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