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When will Orange apply the credit for the EU data issue? |
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#1 |
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Forum Member
Join Date: Nov 2007
Posts: 50
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When will Orange apply the credit for the EU data issue?
So as you may know Orange didn't apply the 16mb limit to customers roaming in the EU, cue massive phone bills which have been 'frozen', Orange sent a text a month ago saying "very sorry this has happened and we will apply credit ASAP".
Of course, this hasn't happened and today I got cut off because the bill that's supposed to be "frozen", they actually thought I just hadn't paid it for two months! ![]() When am I getting the credit?
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#2 |
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Forum Member
Join Date: Aug 2010
Posts: 3,282
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Radical thought, but why not phone Orange up and ask them?
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#3 |
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Forum Member
Join Date: Nov 2007
Posts: 50
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Quote:
Radical thought, but why not phone Orange up and ask them?
![]() Hence I was wondering if anyone else had had this issue, or indeed, maybe someone who works there might have an actual answer! |
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