Janice from Muppet Surgery....................Dr Bob !!
(I am showing my age here, methinks).
Like a couple of posters on here I have been going nuts trying to figure who she is/reminds me of, and I too had concluded that I must 'know' her from somewhere (rather than she just looks like someone).
I really can't see the Lisa Stansfield thing, but that may just be me !!