Here's a better bt vision box

sachlislar · 21-09-2010, 14:15

Just got a vision box (silver not new got dent on top) from bt they said i have to swap for mine and post mine back if not swapped within 28 days my old box will stop working anyone else had this nothing wrong with the one i got

steven3001 · 21-09-2010, 19:58

Quote:

Originally Posted by sachlislar

Just got a vision box (silver not new got dent on top) from bt they said i have to swap for mine and post mine back if not swapped within 28 days my old box will stop working anyone else had this nothing wrong with the one i got

I can't remember the reason why but yes a small number of customers with silver boxes will have there box replaced

sachlislar · 21-09-2010, 21:34

Phoned bt up they know nothing about it told me just to keep it as spare,i told them about remote from original box it won't channel up so they are sending new one

DaveX19 · 23-09-2010, 08:42

Hi
I too have just been sent a new BTVision+ box out of the blue.
I am somewhat miffed it is silver and not one of the black ones plastered all about their website.
Any ideas as to why they are doing this?
Cheers
Dave

KP73 · 23-09-2010, 11:36

Quote:

Originally Posted by sachlislar

Just got a vision box (silver not new got dent on top) from bt they said i have to swap for mine and post mine back if not swapped within 28 days my old box will stop working anyone else had this nothing wrong with the one i got

Me too!

I received another box last week with the same message. According to the documentation I received, it stated an order had been made on the 14th September.

As DaveX19 says, any ideas as to why they are doing this? I have loads of movies I haven't got around to watching and I'm a little bit annoyed I might lose them all (not going to get a chance to watch them all in 28 days).

GreenBars · 23-09-2010, 17:20

How long have you guys had BT Vision? What is the model number of your boxes?

sachlislar · 23-09-2010, 18:16

Quote:

Originally Posted by GreenBars

How long have you guys had BT Vision? What is the model number of your boxes?

Three year. new box dit7421/05,old box dit9719/05

GreenBars · 23-09-2010, 23:49

Mine is a 9719 too - sounds ominous. I'm quite happy with my box and don't want to change it to a reconditioned one.

DaveX19 · 24-09-2010, 09:29

Quote:

Originally Posted by GreenBars

How long have you guys had BT Vision? What is the model number of your boxes?

I have been with them for 4 years.

The new box is dit7421/05, not looked at my existing one yet. I am not going to swap over until after the City match tomorrow. I read on another forum that the replacement box this guy received did not work, which was understandably annoying as his original one was working fine.

Quote:

Originally Posted by KP73

Me too!

I received another box last week with the same message. According to the documentation I received, it stated an order had been made on the 14th September.

As DaveX19 says, any ideas as to why they are doing this? I have loads of movies I haven't got around to watching and I'm a little bit annoyed I might lose them all (not going to get a chance to watch them all in 28 days).

I have loads of stuff I wanted to keep like music documentaries and Top Gear specials, oh well I'm sure they'll be on again...Not the point though is it?

Still miffed it is not a black one, but hey as long as it works when I swap over.

Dave

bob187 · 22-10-2010, 19:24

Apologies for the bump, but just received a brand new black box through the post.
Never had a problem with the old one, and haven't had cause to call BT for a while now.
Not sure why I was picked!

stuntmaster · 23-10-2010, 22:18

Quote:

Originally Posted by bob187

Apologies for the bump, but just received a brand new black box through the post.
Never had a problem with the old one, and haven't had cause to call BT for a while now.
Not sure why I was picked!

Hmm, perhaps they're enabling something inside the box... Something that maybe too big for a software download...

OS upgrade perhaps? I'd like a black one since the silver one looks out of place and I think the black one does look way nicer. Reports also suggest it's sightly faster.

scotty2808 · 24-10-2010, 10:18

The newer black STB is much more responsive compared to the silver one.

Much better to use...

pete1 · 03-11-2010, 22:21

Got home from work tonight to find a new black BT box on the doorstep. Pity there's no new remote as my silver one has the soft silver paint peeling off the back. Still I plugged it in and after a manual re-tune all working perfectly,

MartinImber · 04-11-2010, 20:17

What happens with your old recordings?

pete1 · 04-11-2010, 20:22

You are told to watch them before you send it back!

MartinImber · 04-11-2010, 21:04

Hmm so you get sent a new box to replace a perfectly working box and you have no choice but to swap over.

With the Pace being ran down due to DSO, looks like we will have to get a HD Freeview PVR sooner rather than later, especialy as BT is not very good at internet

DeanDS · 05-11-2010, 10:48

I had a black box arrive yesterday too! Just need to catch up on a few programmes over the weekend before I swap it over.

wwwebber · 05-11-2010, 12:51

Quote:

Originally Posted by MartinImber

Hmm so you get sent a new box to replace a perfectly working box and you have no choice but to swap over.

With the Pace being ran down due to DSO, looks like we will have to get a HD Freeview PVR sooner rather than later, especialy as BT is not very good at internet

Why do people complain about such things ????. I bet if the box failed and BT didnt send a new box you'd complain like hell !!.

You dont have to do anything at all - your favourite SD channels will continue to be broadcast even after DSO. And BT not very good at internet ?? - yeah right

I love sweeping statements like this

johnson293 · 05-11-2010, 15:34

Quote:

Originally Posted by wwwebber

Why do people complain about such things ????. I bet if the box failed and BT didnt send a new box you'd complain like hell !!.

You dont have to do anything at all - your favourite SD channels will continue to be broadcast even after DSO. And BT not very good at internet ?? - yeah right

I love sweeping statements like this

Its probably more to do with this, for a lot of those 'complaining'...

Quote:

Originally Posted by DaveX19

I have loads of stuff I wanted to keep like music documentaries and Top Gear specials, oh well I'm sure they'll be on again...Not the point though is

While its admirable that BT are issuing new(er) boxes off their own back, they aren't really thinking about their customers, who may have existing boxes, working fine, and full of content they wont have time to watch before switching boxes.

stuntmaster · 05-11-2010, 16:08

Quote:

Originally Posted by johnson293

Its probably more to do with this, for a lot of those 'complaining'...

While its admirable that BT are issuing new(er) boxes off their own back, they aren't really thinking about their customers, who may have existing boxes, working fine, and full of content they wont have time to watch before switching boxes.

Oddly enough ive not had a new box but it is a type 2 silver... (one usb on back no phone port)

bob187 · 10-11-2010, 17:06

Quote:

Originally Posted by bob187

Apologies for the bump, but just received a brand new black box through the post.
Never had a problem with the old one, and haven't had cause to call BT for a while now.
Not sure why I was picked!

Had a thought earlier today about my new black box.
I was out of contract with BT Vision, but signed up for 12 months gold pack so I could get Sky Sports cheaper.

Wonder if that's got anything to do with being sent a new box.

DeanDS · 11-11-2010, 09:10

Quote:

Originally Posted by bob187

Had a thought earlier today about my new black box.
I was out of contract with BT Vision, but signed up for 12 months gold pack so I could get Sky Sports cheaper.

Wonder if that's got anything to do with being sent a new box.

Possible, I have just been sent a new box, having subscribed to ESPN and Sky a couple of months ago.

MartinImber · 11-11-2010, 13:17

Quote:

Originally Posted by wwwebber

Why do people complain about such things ????. I bet if the box failed and BT didnt send a new box you'd complain like hell !!.

You dont have to do anything at all - your favourite SD channels will continue to be broadcast even after DSO. And BT not very good at internet ?? - yeah right

I love sweeping statements like this

Well they are not, there are better ISPs, but they are universal.

Our connection is laggy as hell

masona2 · 12-11-2010, 00:35

Quote:

Originally Posted by MartinImber

Well they are not, there are better ISPs, but they are universal.

Our connection is laggy as hell

What does 'laggy' mean? What is universal?

Who is better, in your opinion? And why?

And do you have Vision?

tony13579 · 12-11-2010, 07:36

There was an announcement yesterday that they are to roll out a full BBC iplayer app.

Quote:

BT Vision to introduce BBC iPlayer

Thu 11 Nov 10.
All BT Vision customers will be able to access BBC iPlayer by next April

BT and the BBC have today announced plans to bring popular video-on-demand service BBC iPlayer to BT Vision.

BT Vision will introduce BBC iPlayer over the next five months in a phased release starting early next month. All BT Vision customers will be able to access the service by next April.

Marc Watson, BT Retail chief executive of television and online services, said: “We are really excited to be partnering with the BBC to bring the BBC iPlayer service to BT Vision customers

BBC iPlayer on BT Vision will be delivered as a service upgrade over customers’ internet connections, replacing the existing 50-hour BBC TV Replay package, which offers a small selection of BBC TV programmes.

Customers will be able to access the full BBC iPlayer package by selecting BBC iPlayer from BT Vision’s programme menu, with almost all of the TV and radio programmes available online through a simple BBC iPlayer-branded application.

Also 3d movies

Quote:

BT Vision is bringing top 3D films to viewers’ home screens for the first time.

BT has entered into an agreement with NBC Universal International Television Distribution for the video-on-demand rights in the UK to all the 3D movie titles the studio will release over the next 12 months.

21-09-2010, 14:15	#1
sachlislar Forum Member Join Date: Nov 2007 Posts: 137	Here's a better bt vision box Just got a vision box (silver not new got dent on top) from bt they said i have to swap for mine and post mine back if not swapped within 28 days my old box will stop working anyone else had this nothing wrong with the one i got

21-09-2010, 19:58	#2
steven3001 Forum Member Join Date: May 2005 Posts: 629	Quote: Originally Posted by sachlislar Just got a vision box (silver not new got dent on top) from bt they said i have to swap for mine and post mine back if not swapped within 28 days my old box will stop working anyone else had this nothing wrong with the one i got I can't remember the reason why but yes a small number of customers with silver boxes will have there box replaced

21-09-2010, 21:34	#3
sachlislar Forum Member Join Date: Nov 2007 Posts: 137	Phoned bt up they know nothing about it told me just to keep it as spare,i told them about remote from original box it won't channel up so they are sending new one

23-09-2010, 08:42	#4
DaveX19 Forum Member Join Date: Oct 2009 Location: Hyde, Cheshire Posts: 11	Hi I too have just been sent a new BTVision+ box out of the blue. I am somewhat miffed it is silver and not one of the black ones plastered all about their website. Any ideas as to why they are doing this? Cheers Dave

23-09-2010, 11:36	#5
KP73 Forum Member Join Date: Mar 2008 Posts: 86	Quote: Originally Posted by sachlislar Just got a vision box (silver not new got dent on top) from bt they said i have to swap for mine and post mine back if not swapped within 28 days my old box will stop working anyone else had this nothing wrong with the one i got Me too! I received another box last week with the same message. According to the documentation I received, it stated an order had been made on the 14th September. As DaveX19 says, any ideas as to why they are doing this? I have loads of movies I haven't got around to watching and I'm a little bit annoyed I might lose them all (not going to get a chance to watch them all in 28 days).

23-09-2010, 17:20	#6
GreenBars Forum Member Join Date: Jan 2006 Location: Hertfordshire Posts: 48	How long have you guys had BT Vision? What is the model number of your boxes?

23-09-2010, 18:16	#7
sachlislar Forum Member Join Date: Nov 2007 Posts: 137	Quote: Originally Posted by GreenBars How long have you guys had BT Vision? What is the model number of your boxes? Three year. new box dit7421/05,old box dit9719/05

23-09-2010, 23:49	#8
GreenBars Forum Member Join Date: Jan 2006 Location: Hertfordshire Posts: 48	Mine is a 9719 too - sounds ominous. I'm quite happy with my box and don't want to change it to a reconditioned one.

24-09-2010, 09:29	#9
DaveX19 Forum Member Join Date: Oct 2009 Location: Hyde, Cheshire Posts: 11	Quote: Originally Posted by GreenBars How long have you guys had BT Vision? What is the model number of your boxes? I have been with them for 4 years. The new box is dit7421/05, not looked at my existing one yet. I am not going to swap over until after the City match tomorrow. I read on another forum that the replacement box this guy received did not work, which was understandably annoying as his original one was working fine. Quote: Originally Posted by KP73 Me too! I received another box last week with the same message. According to the documentation I received, it stated an order had been made on the 14th September. As DaveX19 says, any ideas as to why they are doing this? I have loads of movies I haven't got around to watching and I'm a little bit annoyed I might lose them all (not going to get a chance to watch them all in 28 days). I have loads of stuff I wanted to keep like music documentaries and Top Gear specials, oh well I'm sure they'll be on again...Not the point though is it? Still miffed it is not a black one, but hey as long as it works when I swap over. Dave

22-10-2010, 19:24	#10
bob187 Forum Member Join Date: Dec 2007 Posts: 1,127	Apologies for the bump, but just received a brand new black box through the post. Never had a problem with the old one, and haven't had cause to call BT for a while now. Not sure why I was picked!

23-10-2010, 22:18	#11
stuntmaster Forum Member Join Date: May 2005 Location: Southampton - Hannington - TX Posts: 4,878	Quote: Originally Posted by bob187 Apologies for the bump, but just received a brand new black box through the post. Never had a problem with the old one, and haven't had cause to call BT for a while now. Not sure why I was picked! Hmm, perhaps they're enabling something inside the box... Something that maybe too big for a software download... OS upgrade perhaps? I'd like a black one since the silver one looks out of place and I think the black one does look way nicer. Reports also suggest it's sightly faster.

24-10-2010, 10:18	#12
scotty2808 Forum Member Join Date: Jul 2007 Posts: 435	The newer black STB is much more responsive compared to the silver one. Much better to use...

03-11-2010, 22:21	#13
pete1 Forum Member Join Date: Sep 2002 Location: Low Fell, Gateshead Posts: 297	Got home from work tonight to find a new black BT box on the doorstep. Pity there's no new remote as my silver one has the soft silver paint peeling off the back. Still I plugged it in and after a manual re-tune all working perfectly,

04-11-2010, 20:17	#14
MartinImber Forum Member Join Date: Jan 2003 Posts: 6,775	What happens with your old recordings?

04-11-2010, 20:22	#15
pete1 Forum Member Join Date: Sep 2002 Location: Low Fell, Gateshead Posts: 297	You are told to watch them before you send it back!

04-11-2010, 21:04	#16
MartinImber Forum Member Join Date: Jan 2003 Posts: 6,775	Hmm so you get sent a new box to replace a perfectly working box and you have no choice but to swap over. With the Pace being ran down due to DSO, looks like we will have to get a HD Freeview PVR sooner rather than later, especialy as BT is not very good at internet

05-11-2010, 10:48	#17
DeanDS Forum Member Join Date: Oct 2005 Location: Oxford Posts: 1,564	I had a black box arrive yesterday too! Just need to catch up on a few programmes over the weekend before I swap it over.

05-11-2010, 12:51	#18
wwwebber Forum Member Join Date: Feb 2001 Location: Nottingham Posts: 3,536	Quote: Originally Posted by MartinImber Hmm so you get sent a new box to replace a perfectly working box and you have no choice but to swap over. With the Pace being ran down due to DSO, looks like we will have to get a HD Freeview PVR sooner rather than later, especialy as BT is not very good at internet Why do people complain about such things ????. I bet if the box failed and BT didnt send a new box you'd complain like hell !!. You dont have to do anything at all - your favourite SD channels will continue to be broadcast even after DSO. And BT not very good at internet ?? - yeah right I love sweeping statements like this

05-11-2010, 15:34	#19
johnson293 Forum Member Join Date: Jul 2002 Location: Newcastle upon Tyne Posts: 1,243	Quote: Originally Posted by wwwebber Why do people complain about such things ????. I bet if the box failed and BT didnt send a new box you'd complain like hell !!. You dont have to do anything at all - your favourite SD channels will continue to be broadcast even after DSO. And BT not very good at internet ?? - yeah right I love sweeping statements like this Its probably more to do with this, for a lot of those 'complaining'... Quote: Originally Posted by DaveX19 I have loads of stuff I wanted to keep like music documentaries and Top Gear specials, oh well I'm sure they'll be on again...Not the point though is While its admirable that BT are issuing new(er) boxes off their own back, they aren't really thinking about their customers, who may have existing boxes, working fine, and full of content they wont have time to watch before switching boxes.

05-11-2010, 16:08	#20
stuntmaster Forum Member Join Date: May 2005 Location: Southampton - Hannington - TX Posts: 4,878	Quote: Originally Posted by johnson293 Its probably more to do with this, for a lot of those 'complaining'... While its admirable that BT are issuing new(er) boxes off their own back, they aren't really thinking about their customers, who may have existing boxes, working fine, and full of content they wont have time to watch before switching boxes. Oddly enough ive not had a new box but it is a type 2 silver... (one usb on back no phone port)

10-11-2010, 17:06	#21
bob187 Forum Member Join Date: Dec 2007 Posts: 1,127	Quote: Originally Posted by bob187 Apologies for the bump, but just received a brand new black box through the post. Never had a problem with the old one, and haven't had cause to call BT for a while now. Not sure why I was picked! Had a thought earlier today about my new black box. I was out of contract with BT Vision, but signed up for 12 months gold pack so I could get Sky Sports cheaper. Wonder if that's got anything to do with being sent a new box.

DS Forums

Here's a better bt vision box

11-11-2010, 09:10	#22
DeanDS Forum Member Join Date: Oct 2005 Location: Oxford Posts: 1,564	Quote: Originally Posted by bob187 Had a thought earlier today about my new black box. I was out of contract with BT Vision, but signed up for 12 months gold pack so I could get Sky Sports cheaper. Wonder if that's got anything to do with being sent a new box. Possible, I have just been sent a new box, having subscribed to ESPN and Sky a couple of months ago.

11-11-2010, 13:17	#23
MartinImber Forum Member Join Date: Jan 2003 Posts: 6,775	Quote: Originally Posted by wwwebber Why do people complain about such things ????. I bet if the box failed and BT didnt send a new box you'd complain like hell !!. You dont have to do anything at all - your favourite SD channels will continue to be broadcast even after DSO. And BT not very good at internet ?? - yeah right I love sweeping statements like this Well they are not, there are better ISPs, but they are universal. Our connection is laggy as hell

12-11-2010, 00:35	#24
masona2 Inactive Member Join Date: Oct 2007 Location: Manchester, UK Posts: 780	Quote: Originally Posted by MartinImber Well they are not, there are better ISPs, but they are universal. Our connection is laggy as hell What does 'laggy' mean? What is universal? Who is better, in your opinion? And why? And do you have Vision?

12-11-2010, 07:36	#25
tony13579 Forum Member Join Date: Dec 2007 Location: south coast Posts: 1,120	There was an announcement yesterday that they are to roll out a full BBC iplayer app. Quote: BT Vision to introduce BBC iPlayer Thu 11 Nov 10. All BT Vision customers will be able to access BBC iPlayer by next April BT and the BBC have today announced plans to bring popular video-on-demand service BBC iPlayer to BT Vision. BT Vision will introduce BBC iPlayer over the next five months in a phased release starting early next month. All BT Vision customers will be able to access the service by next April. Marc Watson, BT Retail chief executive of television and online services, said: “We are really excited to be partnering with the BBC to bring the BBC iPlayer service to BT Vision customers BBC iPlayer on BT Vision will be delivered as a service upgrade over customers’ internet connections, replacing the existing 50-hour BBC TV Replay package, which offers a small selection of BBC TV programmes. Customers will be able to access the full BBC iPlayer package by selecting BBC iPlayer from BT Vision’s programme menu, with almost all of the TV and radio programmes available online through a simple BBC iPlayer-branded application. Also 3d movies Quote: BT Vision is bringing top 3D films to viewers’ home screens for the first time. BT has entered into an agreement with NBC Universal International Television Distribution for the video-on-demand rights in the UK to all the 3D movie titles the studio will release over the next 12 months.