O2 - unlimited internet warning text.

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Hardstyler

01-10-2010

Originally Posted by KKoala:
“It would be if I hadn't signed a 24 month contract with O2.

As for the after 24th June date, they say because I signed after the 24th April then I am covered by the new contract terms!
Dont worry I'm not giving up on it, I want to see that in writting! ”

thats what happends when u dont weigh up ur options

plymouthbloke1974

02-10-2010

What they've told you is cr*p. Anything from 24th June onwards is on the new capped rates, as per their website.

That rule also applies if you change your plan from now.

andrewstevenson

02-10-2010

Here is something i got told the new rates capping and tariffs, didnt kick in till the 1st October

m4tt24

02-10-2010

Dont know if its the way some peoples contracts are set out but I'm still on unlimited (FUP) not recieved any texts to say anything different and I started mine on the 7/8th June, I've had it confirmed twice now from aftersales and customer services that I wouldn't be affected by the hard cap, mine is set up as x amount for the contract + £5 for a unlimited internet use bolt on.

KKoala

03-10-2010

Thanks for the advice peeps.
Well finally after 3 phone calls to O2 and 2 shitty emails they have finally confirmed I will be keeping my unlimited allowance provided I don't change my call plan.
I am still confused as to whether the text I recieved was a mistake and there customer service people don't know what there talking about. Or whether they have changed there tune after my continuous complaining.
But I will be watching my bill very closely, and keeping copys of the emails they sent me

wills**01

03-10-2010

People should have known about this thats why I signed up to Simplicity 12 months...on the 23rd June. By doing this I have no data cap watsoever, which is unlimited internet proper.... Which is what you need with an iPhone.

Mark in Essex

03-10-2010

Originally Posted by wills**01:
“People should have known about this thats why I signed up to Simplicity 12 months...on the 23rd June. By doing this I have no data cap watsoever, which is unlimited internet proper.... Which is what you need with an iPhone.”

Or any other smart phone.

foxla

03-10-2010

Originally Posted by rehab_101:
“I got one of these yesterday (vodafone), never had one before as my contract was 'unlimited' (with fair usage policy of1GB). According to the message from 1st October i will be charged if i go over 500MB....looking at previous bills i normally use 700-800.....

Guess ill be changing contracts and providers when my contract ends!”

Check out.....

http://forum.vodafone.co.uk/topic/71.../page__st__920

interesting reading !

rehab_101

03-10-2010

Originally Posted by foxla:
“Check out.....

http://forum.vodafone.co.uk/topic/71.../page__st__920

interesting reading ! ”

OMG thanks for this! I am shocked! I cannot beleve how VF have been over this. Fortunately my contract is up next month, however i will of course now have to limit what i am doing from my phone. I just feel bad for those who were unaware that they could cancel their contracts. Had i been made aware of this in time i would have been out quick sharp!

old bill2

03-10-2010

Must admit I am very happy with Vodafones business data options. For £12.50 I get 5GB of data which is only a FUP. Have checked and will not be charged if I go over.
I used 5GB on Orange with the IPhone last month and they did not cap me or charge me extra. (old IPhone plan).

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