Originally Posted by alanwarwic:
“Apple is renowned for its 'nickle and dime' support with plenty of iPhones with a warranty getting refused according to Watchdog.”
And I'd trust Watchdog to be as calm and non sensationalist as the daily Mail.
Here's another vote for Apple. Took my two and a half year macbook in as the touchpad had stopped working. The store noticed a small crack in the casing that couldn't have been caused by dropping it and replaced the entire keyboard / top free of charge.
While this was being done I was talking about the (then) potential new iPhone four release and mentioned that my eighteen month old iPhone three had a small, yet odd, mark on the screen which I could never polish off.
They replaced the phone as well.
Not only impressed, but relieved too. I was back in Birmingham for New Year and there isn't an Apple store anywhere near me.