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Foxsat HDR EPG - downloading programme information |
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#1 |
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Forum Member
Join Date: Feb 2005
Location: NW England
Posts: 122
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Foxsat HDR EPG - downloading programme information
When I first got my Foxsat HDR whenever I entered the guide I got the message "downloading programme information" briefly then the background channel would load. Now the channel never loads and the message is displayed constantly. Not that I'm too bothered about that, I prefer it without the channel in the background! But I am concerned there is something wrong...Anybody know why this might be happening? The box was fully up to date when I bought it by the way, so I've not changed anything.
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#2 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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A freesat retune normally cures this. I would have expected todays retune to add 2 channels would have fixed it.
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#3 |
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Forum Member
Join Date: Feb 2005
Location: NW England
Posts: 122
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Thanks very much Graham, that has indeed fixed it. Had no indication of the 2 new channels, it normally tells you a retune is required as far as I remember? Not sure what happened there.
All sorted now though anyhow, thanks again! |
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#4 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
Thanks very much Graham, that has indeed fixed it. Had no indication of the 2 new channels, it normally tells you a retune is required as far as I remember? Not sure what happened there.
All sorted now though anyhow, thanks again! |
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#5 |
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Forum Member
Join Date: Jun 2002
Posts: 13,766
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I had roughly the same happen to me. Usually I get the pop-up telling me new channels may have been added and to retune. Nothing this time, so I manually retuned and got the 2 new channels but this meant I also had to reset the customisable channels. The HDR is in low power standby every night until I get home from work at around 6pm to turn it back on.
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#6 |
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Forum Member
Join Date: Sep 2005
Location: Kent
Posts: 691
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my foxsat isn't calling for the EPG update when hitting guide, straight to transparent screen and no listings beyond today.
Do I need to do a retune? |
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#7 |
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Forum Member
Join Date: Sep 2005
Location: Kent
Posts: 691
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retune sorted it!
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#8 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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[quote=Paddy C;44429583. Nothing this time, so I manually retuned and got the 2 new channels but this meant I also had to reset the customisable channels.[/QUOTE]
That's interesting, I use a Manchester postcode to get ITV1-HD Granada but have BBC1-WM at 101. Your posting has just prompted me to check BBC1-WM is still at 101. My retune was in response to the new channels found dialogue. Trying a manual retune now - Guess what - Auto Retune retains customisable channels and Manual does not. You learn something new every day
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#9 |
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Forum Member
Join Date: Jun 2002
Posts: 13,766
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I also use a Manchester postcode to get ITV 1 HD Granada on the EPG. I thought it was strange when the custom BBC 1 remained the first time I retuned but not the second time. The diffference between the two? A retune the box asked me to do and one I did all by myself.
Another bug for Humax! (Along with the annoyingly abbreviated channel names in the Guide for no reason when they appear in full in the List section beside it!) |
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#10 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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[quote=Paddy C;44453200
Another bug for Humax! [/QUOTE] I wouldn't say it was a bug, auto retune is forced on you so it retains your user preferences. Manual tune is an action you initiate. I don't delete channels but I suspect that an auto retune may not reload your deleted channels (anyone confirm this ?). If so how would you get back channels you had deleted |
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#11 |
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Forum Member
Join Date: Mar 2006
Location: Derbyshire
Posts: 187
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Quote:
A freesat retune normally cures this. I would have expected todays retune to add 2 channels would have fixed it.
![]() Seems odd that I had been watching until just before we went out at 19:30 and there was no sign of the 're-tune'. |
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#12 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
Sorry to hijack this thread, but, that very same reboot meant that a scheduled recording for 20:00 to 21:00 that night failed!
![]() Seems odd that I had been watching until just before we went out at 19:30 and there was no sign of the 're-tune'. |
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#13 |
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Forum Member
Join Date: Mar 2006
Location: Derbyshire
Posts: 187
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Quote:
Odd did you leave the hdr on or in sby ?. If it was in sby the retune should not have happened.
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#14 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
It was indeed left on standby and, when we returned home and switched it on, the re-tune banner appeared.
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#15 |
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Forum Member
Join Date: Dec 2008
Posts: 148
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Quote:
I wouldn't say it was a bug, auto retune is forced on you so it retains your user preferences. Manual tune is an action you initiate. I don't delete channels but I suspect that an auto retune may not reload your deleted channels (anyone confirm this ?). If so how would you get back channels you had deleted
An auto retune does not restore deleted channels. Shopping, God & out of region channels are all still absent from my list after Tuesday's update. I wanted one back once (BBC Scotland for a one-off show), and did a factory reset to get it. |
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#16 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
I wanted one back once (BBC Scotland for a one-off show), and did a factory reset to get it. |
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#17 |
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Forum Member
Join Date: Mar 2006
Location: Derbyshire
Posts: 187
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Quote:
Aha - so was this during the recording, before the recording should have started or after it should have completed. Was the recording a one off or series link ?. If series linked has the schedule updated to the next episode ?
2. It was a series link 3. Yes, it had updated to the next episode Over to you!
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#18 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
1. It was switched off just before the recording was scheduled to start
2. It was a series link 3. Yes, it had updated to the next episode Over to you! ![]() |
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#19 |
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Forum Member
Join Date: Mar 2006
Location: Derbyshire
Posts: 187
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Quote:
Did you switch on while recording was in progress or after it should have completed. Which recording failed ?
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#20 |
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Join Date: Jun 2010
Location: Perchede, France
Posts: 1,936
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Quote:
... It was switched off just before the recording was scheduled to start
.... ) |
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#21 |
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Forum Member
Join Date: Mar 2006
Location: Derbyshire
Posts: 187
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Quote:
Was this less than 15Mins?
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#22 |
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Forum Member
Join Date: Jun 2010
Location: Perchede, France
Posts: 1,936
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Quote:
Er - yes! Does this mean it was my fault?
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#23 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
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Quote:
Er - yes! Does this mean it was my fault?
![]() ![]() If you had happened to look at the front display the clock would have been on indicating the pre recording period. |
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#24 |
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Forum Member
Join Date: Mar 2006
Location: Derbyshire
Posts: 187
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Quote:
No, I ask because the HDR normally wakes up (displaying the time) before a programme is due to start. I doubt it is anything to do with the channels being added, did you try and play the recording? The HDR indicates a failed programme if any part of it fails to record (sometimes when a few secs of ads at the end failed due to a conflict and in fact the programme was there). Can we ask what it was and the channel?
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#25 |
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Forum Member
Join Date: Dec 2008
Posts: 4,556
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I had the same thing so I did a factory reset and that cured it. It was also staying on from 3am until I switched it off or it finished recording a program.
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