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New phone, Orange signal problems


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Old 30-09-2010, 14:26
Grannyannie
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Have been with Orange for some time (PAYG) and never had any problems with signal strength.

Probably coincidental, but I recently changed my phone and for the past three days have been unable to get any signal at all from my home unless I walk to the bottom ofthe garden - not ideal in the pouring rain.

Can any of you suggest a simple solution that doesn't involve changing networks (I still have a chunk of credit to use up).

Thanks
PS Please keep explanations 'little old lady' simple
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Old 30-09-2010, 15:56
Thine Wonk
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There isn't a solution really, if you've got no signal you've got no signal !!! All you can do is use it somewhere where you do have signal.
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Old 30-09-2010, 18:50
Lummo
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Well if you could always get signal before in your house, sounds like an issue with the actual phone, or there is a local signal problem. Either way if the phone is new try and call Orange and see what they say.
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Old 01-10-2010, 09:50
Grannyannie
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Thanks Lummo. Have sent Orange an email and am waiting for a reply
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Old 01-10-2010, 10:04
carguy143
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Try testing with your old phone, that will tell you if the signal issues lie with the network or not.
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