contacts and messages disappeared

aligail · 30-09-2010, 17:39

I have a Motorola RazrV8 which I have had for over a year with no problems , on contract to Orange. I had to switch it off today while in a meeting and when I turned it back on all my messages had disappeared and my address book - if I click on contacts it says "Contact Data is loading" . It's been saying that for the last hour.
Clicking on messages brings up "Please wait" but nothing happens.
Does anyone know why this has happened and how to retrieve them?
Phone is fully charged.

phonefollower · 01-10-2010, 09:48

Did you find something to make it work?

Turn it off and on again?

aligail · 01-10-2010, 15:41

Quote:

Originally Posted by phonefollower

Did you find something to make it work?

Turn it off and on again?

Thank you - I did try that before posting and it was still the same. I then left it off overnight, took out sim and battery and put them back and switched on again - and messages and contacts were back!

30-09-2010, 17:39	#1
aligail Forum Member Join Date: Jul 2006 Location: Pembrokeshire,Wales Posts: 475	contacts and messages disappeared I have a Motorola RazrV8 which I have had for over a year with no problems , on contract to Orange. I had to switch it off today while in a meeting and when I turned it back on all my messages had disappeared and my address book - if I click on contacts it says "Contact Data is loading" . It's been saying that for the last hour. Clicking on messages brings up "Please wait" but nothing happens. Does anyone know why this has happened and how to retrieve them? Phone is fully charged.

01-10-2010, 09:48	#2
phonefollower Forum Member Join Date: Sep 2010 Posts: 60	Did you find something to make it work? Turn it off and on again?

01-10-2010, 15:41	#3
aligail Forum Member Join Date: Jul 2006 Location: Pembrokeshire,Wales Posts: 475	Quote: Originally Posted by phonefollower Did you find something to make it work? Turn it off and on again? Thank you - I did try that before posting and it was still the same. I then left it off overnight, took out sim and battery and put them back and switched on again - and messages and contacts were back!

DS Forums

contacts and messages disappeared