Originally Posted by chuffnobbler:
“It depends on the route you take. I got a train to Manchester a while ago: getting a straightforward return ticket was a lot pricier than getting a ticket from here to the next big city, then another ticket from there to Manchester.
National Rail Enquiries were no fuppin use at all when I asked them about it. I had to queue in my station ticket office for ages, and then have a one-to-one grilling of a ticket person to get the info i needed.
Prices are not very clear. It took a long time to get the right one.”
There were recent news reports about the difficulty of getting the cheapest price - especially from ticket machines but also websites and call centres. It is a disgrace how tricky it is for people to get good advice. My local train station has shut its travel advice centre (area next to ticket windows where you could sit at a desk and go through options with a friendly person who considered it their job to help you). You now see frustrated looking people (eg chuffnobbler) struggling at the ticket windows, queues of angry people just wanting a quick ticket for the next train forming behind them. Doubly bad because a lot of tourists visit here so often it's foreigners desperately trying to make themselves understood through the glass. The train companies, of course, want everyone to use the web or call centres. They define for themselves what they consider to be "progress" and the travel centres, providing what the customer actually wants for years, aren't allowed to be considered. The train companies have been running rings round the regulators recently. I know the train companies would blather about the old travel centres not being commercially optimal, but unlike entertainment exhiitions it's generally accepted there's a "social" element to trains - hence the regulation. (hmmm...general discussion post really. sorry about the rant..
Originally Posted by Muttley76:
“it's not a question of sustaining them, they were always temporary exhibitions, which is what the OP seems not to have understood.”
That's what I meant though. They possibly wouldn't be temporary if they were massive cash cows. At least the OP knows now to get a shufty on for the Land's End one.