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Unauthorised downloads on Sky Player


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Old 03-10-2010, 12:31
MeanMint
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Join Date: Feb 2006
Posts: 420

On the 13th Sept, 26th Sept and 29th Sept Skyplayer downloaded the following films without me requesting them on the service

1. Invention of Lying
2. Usual Suspects
3. Erin Brockovich

I understand the Kontiki service is P2P and will allow any films that YOU have download to be shared with other Sky users.

I have read the terms and conditions on Sky Player and it states that the service will share films you have downloaded.

In this case I have not downloaded these films and therefore do not understand why the service would have done so.

I have a limited download/upload allowance and these films had reduced my availablity to download other items on the web during September.

I keep a log of my daily downloads and could not understand the peaks of useage on the stated dates, and only came to light when I logged into Sky player and saw the films sat in the download library.

Can anyone give an explanation of these unauthorised downloads and can I complain to Sky.
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