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Cancelling Tech Guys Whatever Happens Warranty


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Old 04-10-2010, 01:35
Dakota.
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Looking on the website I can't find any support email or answer to this question, and wanted to check online before calling. I purchased a TV from Currys back in June and took out the premier extended warrenty from Techguys, however now with a change of circumstance I wish to cancel the agreement, anyone have any idea if this is possible?
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Old 04-10-2010, 02:28
malaikah
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Here we are, from thetechguys website
How do I cancel my Whatever Happens™ Agreement?
If you have Whatever Happens™ 'pay as you go' you can cancel within 14 days of purchase by calling Whatever Happens™ Customer Services on 0844 561 4000 and providing the service has not been used we'll give you a refund of any payment made. After this period you can cancel at anytime by calling Whatever Happens™ Customer Services, but please note that if you do this you will not receive a refund.
If you are not completely satisfied with your Whatever Happens™ Customer Support Agreement, you can cancel it within 45 days of purchase. Please call Whatever Happens™ Customer Services on 0844 561 4000 and if you haven't used the service we'll give you a full refund. If you want to cancel your Whatever Happens™ Customer Support Agreement 45 days from purchase, you'll be entitled to a pro-rata refund.
You may also give notice of your intention to cancel your Whatever Happens™ Customer Support Agreement by writing to Whatever Happens™ Customer Services.
i.e. you can cancel it whenever you like in writing or by phone and you will get a pro-rata refund.
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Old 04-10-2010, 11:50
Dakota.
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Here we are, from thetechguys website i.e. you can cancel it whenever you like in writing or by phone and you will get a pro-rata refund.
Thank you
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Old 13-10-2010, 03:14
goodkarma
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Here we are, from thetechguys website i.e. you can cancel it whenever you like in writing or by phone and you will get a pro-rata refund.
lovely
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Old 17-10-2010, 19:33
raymaher
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Could I just cancel my £18 per month payment.
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Old 17-10-2010, 22:17
malaikah
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that might cause problems with credit history
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Old 17-10-2010, 22:31
County Court
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that might cause problems with credit history
It wouldn't, this isn't a credit agreement.
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Old 17-10-2010, 22:32
County Court
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Could I just cancel my £18 per month payment.
£18 p/m for a TV warranty!!! Wow!!

Modern TVs are very reliable in general as well.
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Old 17-10-2010, 23:23
alan_m
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£18 p/m for a TV warranty!!! Wow!!
That's £2 to cover the warranty and £16 commision to Curry's and the salesman. I do hope the charge is not for the first year (or maybe longer) where the warranty is free.

I personally don't believe that you need "extended" warranties on any electrical equipment but for those people who want piece of mind a third party warranty could have been purchased for circa £25 PER YEAR on a £500 TV.

What's the betting the original poster was sold a gold plated HDMI/SCART cable for £50+ when something in the range of £2 to £5 would have worked just as well.
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Old 17-10-2010, 23:36
Andykel
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Here we are, from thetechguys website i.e. you can cancel it whenever you like in writing or by phone and you will get a pro-rata refund.
Amazing what you get with the wonders of Google.
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Old 18-10-2010, 14:06
raymaher
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£18 p/m for a TV warranty!!! Wow!!

Modern TVs are very reliable in general as well.
That covers all my computers not my television. 2 laptops and 2 desktops.
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