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T-Mobile Network Issues |
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04-10-2010, 16:04
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#1 |
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Forum Member
Join Date: May 2007
Posts: 52
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T-Mobile Network Issues
Is anyone else having network problems on T-Mobile today? I'm in the Glasgow area and my Blackberry keeps dropping calls and its taking forever to send SMS messages.
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05-10-2010, 04:58
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#2 |
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Forum Member
Join Date: Jul 2003
Location: Pennsylvania USA
Posts: 3,830
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Always having problems on T-mobile! Most people can use theirs in the subway trains but apparently mine is incompatible with the new network down there! Well I get my new smartphone next week... Nokia Nuron
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05-10-2010, 09:08
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#3 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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i think feathers was talking about T-mobile UK digi
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05-10-2010, 09:18
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#4 |
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Forum Member
Join Date: Jul 2003
Location: UK
Posts: 2,794
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May have something to do with the T-Mobile/Orange UK 2G network share starting today....
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05-10-2010, 12:49
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#5 |
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Forum Member
Join Date: May 2007
Posts: 52
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Quote:
May have something to do with the T-Mobile/Orange UK 2G network share starting today....
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05-10-2010, 12:54
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#6 |
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Forum Member
Join Date: Nov 2003
Location: UK
Posts: 482
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Hi,
I just noticed this thread and thought I would post a reply to it. I'm currently on the Virgin network (which I'm told runs through the T-mobile network) and have been getting no signal since Friday evening. I contacted Virgin and was told that they were carrying out work in my post code area. I've noticed I get a loss of signal around 8AM and then a return of service around 4PM. This is a nightmare because I can't make any calls or send any messages. A friend of mine is on T-mobile and has the same problem as me. I've even tried swapping sims and handsets. I'm starting to wonder if I made a mistake signing with Virgin. At the moment I'm really not happy with the service and will be contacting Virgin to get a discount on my upcoming bill. |
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05-10-2010, 13:15
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#7 |
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Forum Member
Join Date: May 2007
Posts: 52
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Hi Daza
Its possible that its a result of the network merger between t-mobile and orange, since I rebooted my phone this morning the network issues have gone and I seem to be getting a better signal than normal. Although it sounds like you had more severe network problems than I did. |
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05-10-2010, 13:19
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#8 |
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Forum Member
Join Date: Nov 2003
Location: UK
Posts: 482
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I just spoke to Virgin on the phone and was told told that the work is delayed and would take longer then the quoted 72 hours.
I then requested that I wanted a discount on the upcoming bill and was told they couldn't offer it for loss of service as stated in the T&C of the contract. The customer service department were unhelpful and couldn't offer any further information. |
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05-10-2010, 13:35
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#9 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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They never guaranteed you a 100% uninterrupted service, there will be issues from time to time where for a day or 2 upgrades may happen, also the service is still available everywhere else, it's just a temporary issue in your immediate vicinity.
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05-10-2010, 21:43
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#10 |
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Forum Member
Join Date: Mar 2008
Location: TheEssexSunshineCoast Clacton
Posts: 15,220
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Mines been fine here in yorkshire.
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06-10-2010, 00:18
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#11 |
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Forum Member
Join Date: Jul 2003
Location: Pennsylvania USA
Posts: 3,830
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Quote:
i think feathers was talking about T-mobile UK digi
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