• TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
  • Follow
    • Follow
    • facebook
    • twitter
    • google+
    • instagram
    • youtube
Hearst Corporation
  • TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
Forums
  • Register
  • Login
  • Forums
  • Gadgets
  • Mobile Phones
T-Mobile Network Issues
feathers28
04-10-2010
Is anyone else having network problems on T-Mobile today? I'm in the Glasgow area and my Blackberry keeps dropping calls and its taking forever to send SMS messages.
digimon900
05-10-2010
Always having problems on T-mobile! Most people can use theirs in the subway trains but apparently mine is incompatible with the new network down there! Well I get my new smartphone next week... Nokia Nuron
Thine Wonk
05-10-2010
i think feathers was talking about T-mobile UK digi
lee18xx
05-10-2010
May have something to do with the T-Mobile/Orange UK 2G network share starting today....
feathers28
05-10-2010
Originally Posted by lee18xx:
“May have something to do with the T-Mobile/Orange UK 2G network share starting today....”

Yeah I think that might be it. Oh and good luck with your new smartphone digi
daza1978
05-10-2010
Hi,

I just noticed this thread and thought I would post a reply to it.

I'm currently on the Virgin network (which I'm told runs through the T-mobile network) and have been getting no signal since Friday evening. I contacted Virgin and was told that they were carrying out work in my post code area.

I've noticed I get a loss of signal around 8AM and then a return of service around 4PM. This is a nightmare because I can't make any calls or send any messages.

A friend of mine is on T-mobile and has the same problem as me. I've even tried swapping sims and handsets. I'm starting to wonder if I made a mistake signing with Virgin.

At the moment I'm really not happy with the service and will be contacting Virgin to get a discount on my upcoming bill.
feathers28
05-10-2010
Hi Daza
Its possible that its a result of the network merger between t-mobile and orange, since I rebooted my phone this morning the network issues have gone and I seem to be getting a better signal than normal. Although it sounds like you had more severe network problems than I did.
daza1978
05-10-2010
I just spoke to Virgin on the phone and was told told that the work is delayed and would take longer then the quoted 72 hours.

I then requested that I wanted a discount on the upcoming bill and was told they couldn't offer it for loss of service as stated in the T&C of the contract.

The customer service department were unhelpful and couldn't offer any further information.
Thine Wonk
05-10-2010
They never guaranteed you a 100% uninterrupted service, there will be issues from time to time where for a day or 2 upgrades may happen, also the service is still available everywhere else, it's just a temporary issue in your immediate vicinity.
fmradiotuner1
05-10-2010
Mines been fine here in yorkshire.
digimon900
06-10-2010
Originally Posted by Thine Wonk:
“i think feathers was talking about T-mobile UK digi ”

I was being funny
VIEW DESKTOP SITE TOP

JOIN US HERE

  • Facebook
  • Twitter

Hearst Corporation

Hearst Corporation

DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK

© 2015 Hearst Magazines UK is the trading name of the National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.

  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Complaints
  • Site Map