Originally Posted by L_Silverwolf:
“In what way is the OS dated?”
In the way that it's been around for a good while now, under various guises of middleware and UIs and finally other brands are starting to see it's a sinking ship and have started to move away from it with only Nokia trying to fight like mad to keep it afloat.
Originally Posted by L_Silverwolf:
“You say you've looked under the bonnet, so could you be a little more specific in terms of what you think is wrong? What features of the OS make it dated?”
I think a major issue with Symbian, that is causing part of the problem today, is that despite many different handsets running Symbian it's normally the case that the middleware on top - the bit that the user sees and recognises to be 'Symbian' - is often limited to a certain brand or in some cases, down to certain models. What I mean by this is that you can buy an iPhone running iOS and you get compatibility with other iPhones. You can buy an Android phone and although the manufacturer may have chucked on a different UI, for the major part it's still Android and you get compatibility with other Android phones. This is what I think is wrong with Symbian.
I appreciate the difference between middleware, UI and the Symbian OS iteself, however this is the problem with the OS. It's not sold as Symbian, one united product that all work together.
Originally Posted by
L_Silverwolf:
“From what you've just said, I'm assuming that you're quite a techically skilled person.
Could you explain to me what the difference is between Symbian (the operating system) and S60 (the user interface that provides the look and feel) is?”
For you to ask such a question it's clear that you already know the answer and I believe I've exhibited a knowledge of the differences already. If we're going to debate the subject let's do so without petty trip up attempts on subjects we both clearly have an understanding on.
I'm not a Symbian expert, there's no need to be an expert of an OS that's starting to head to the realms of Betamax, but I do know enough to know that S60 is a platform that runs on top of the Symbian OS, just as you get UIQ and others - which is part of my point above. This isn't like version control, such as Android 2.1 to 2.2, this is more like considerable differences. And the chances of collaboration are non-existent with big brands pulling out of Symbian development and leaving Nokia standing almost on it's own.
Originally Posted by L_Silverwolf:
“I strongly suspect that it's the UI that is putting people off, as a lot of people highlight the look & feel as an issue.”
Yes, I suspect the UI puts people off too. But if that's the case then it makes no odds as to what OS is underneath it because your average shopper doesn't care, even if they did understand the difference.
There are some, such as you and I, who may have a little more knowledge than your average smartphone consumer on operating systems and other related subjects, however that's not what sells smartphones to the masses. If a handset has a slick UI, plenty of visible and understandable features and fulfils the current trend of having a good choice of apps then it sells well.
The days of smartphones being bulging devices in only the pockets of geeks who want a bit more function than the small neat phone in everyone else's pocket is well and truely over. The brands have managed to make geeky smartphones attractive and made them appeal to the non-geeky out there and this is why Symbian is sinking fast with the likes of Android rushing up to take it's crown.
If I had the money I'd go and buy myself a nice Audi R8 Spyder today. I'd be over the moon with it compared to my current car. I'd not have a clue about the horse power, the build of the engine or any other technical stuff that my mate who works with performance vehicles does, but I'd buy it because it appeals to me. This is what I'm talking about above. People don't care about the engine in a smartphone, they want a nice UI, lots of apps and a good experience all round.
Originally Posted by L_Silverwolf:
“How much of that is due to advertising and branding, I wonder? With 2 big, well-known, American brands behind the iPhone and Android, it's very easy to believe what they tell us, as opposed to actually trying to think for ourselves.”
I think you're being a little condescending and insulting towards the general buying public here. It's more a case of Google and Apple being well known brands. People will recognise those two names much more than they will Symbian. I guarantee that nearly everyone in modern day communities has heard of Apple and Google, but most will be unaware of Symbian.
Branding does play a large part in the game, I'm not denying that, but it's not a case of not thinking for yourself, it's a case of demand. People want smart UIs, they want plenty of apps, they want customisation and they want it in a nice package. If it comes with a big brand behind it then there's confidence there too because you've heard of them or used them before.
Originally Posted by L_Silverwolf:
“For example, you've already said (about market share, I think):”
Currently Symbian has the highest market share in smartphone users. However that's now dropping. This is because we've moved from smartphones appealing to a specific techie market to being appealing for all. Symbian's not kept up and it's suffering as a consequence.
Originally Posted by L_Silverwolf:
“I wonder whether it's like it's a fashion-thing. At the moment Apple & Google are fashionable and far more appealing than a homegrown small OS.”
Fashion will play a role here. Apple and Google products are currently popular and are offering what people want. They are appealing, hence the numbers they are selling in. There's no denying this fact and there's nothing wrong with demand. A demand that Apple and Google are meeting and one that Symbian seems almost oblivious to until it's too late.
Originally Posted by L_Silverwolf:
“You may well be right. I'm not sure it's a bad thing for Symbian, though, as I can see the next development in the Smartphone market will be based on cost. We already have very feature rich devices - can the manufacturers continue to keep adding more and more features to differentiate their phones? I personally think that Symbian is a very efficient OS that has been proven to run on lower spec devices. This puts Nokia in a very good position to roll out the mid-market devices to the masses (if they realise that, and who can tell with Nokia!).”
But they already have competition in this area too. Android handsets are being produced for the lower price range and are already available. With Symbian it's a case of '
in the future' they'll be running low end devices. Again they've left it too late as Google takes hold of the lower price market too.
This appears to be a pattern with Symbian, it seems all about what Symbian
will do in the future rather than what it's doing now. It's constantly playing catch up to others, hence it's decline. It's certainly lost out on the high end market to Apple and Google and it seems like the lower end market has got Google creeping in there already before Symbian's started to have a proper crack at it.
Nobody's going to buy a cheap Symbian device if they can find a cheap Android device because of the points discussed already with the top end devices.
Originally Posted by L_Silverwolf:
“Now that's an interesting point. I wonder if Nokia will buy back Symbian, especially if they are considering the mass market lower priced handsets?”
I think it will be hard pressed to see anything positive come from big names pulling out of a sinking OS to be honest. Brand specific platforms appear to be starting to take a dent in sales as cross platform sales are up.