Hi - never been in phone forum before but I am so at the end of my tether with orange I thought i would ask for other's experiences.
I signed up for 18 mth contract with samsung pixon about 2 years ago - I hated the phone immediately but they refused to change it - after struggling with it for a while I gave up and reverted to an old one.
That has now given up the ghost so I called orange to request an alternative to the pixon - I am out of contract now but still pay monthly, I dont want an upgrade as I dont want another year long contract or so - all I want is another handset that will actually make calls all they can offer is another bloody pixon - I begged for a lesser phone but was denied. I am the customer here - why cant I have a different phone without signing up again?
Been with Orange 10 years, they treat you like you owe them but have been paying for maps, internet, insurance for the last 2 years having been unable to use any of it
I signed up for 18 mth contract with samsung pixon about 2 years ago - I hated the phone immediately but they refused to change it - after struggling with it for a while I gave up and reverted to an old one.
That has now given up the ghost so I called orange to request an alternative to the pixon - I am out of contract now but still pay monthly, I dont want an upgrade as I dont want another year long contract or so - all I want is another handset that will actually make calls all they can offer is another bloody pixon - I begged for a lesser phone but was denied. I am the customer here - why cant I have a different phone without signing up again?
Been with Orange 10 years, they treat you like you owe them but have been paying for maps, internet, insurance for the last 2 years having been unable to use any of it