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Orange - really really poor signal :( |
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#1 |
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Forum Member
Join Date: Feb 2010
Location: Homerton, London, E9
Posts: 1,742
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Orange - really really poor signal :(
My phone keeps roaming onto T-Mobile. I can get four or five bars using roaming but Orange gives me one or two bars at the most. It's annoying because my 3G connection disables itself when my phone roams! Anyone else find Orange rubbish? I'm in west London area. It's mainly when I'm indoors.
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#2 |
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Forum Member
Join Date: Mar 2009
Posts: 14,545
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Quote:
My phone keeps roaming onto T-Mobile. I can get four or five bars using roaming but Orange gives me one or two bars at the most. It's annoying because my 3G connection disables itself when my phone roams! Anyone else find Orange rubbish? I'm in west London area. It's mainly when I'm indoors.
There is no cost to enabling data roaming when in the UK. Unless they put a cell site in every street you would never get full signal everywhere, 1 or 2 bars is perfectly normal / sufficient. |
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#3 |
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Forum Member
Join Date: Feb 2010
Location: Homerton, London, E9
Posts: 1,742
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Then why does my phone keep roaming onto T-Mobile? My phone loses signal all the time.
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#4 |
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Forum Member
Join Date: Jun 2006
Location: North West London
Posts: 507
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Quote:
Then why does my phone keep roaming onto T-Mobile? My phone loses signal all the time.
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#5 |
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Forum Member
Join Date: Jun 2002
Location: Between the gutter and stars
Posts: 6,825
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Quote:
All you need is 1 bar with digital communication, either you have signal or you don't. You can enable data roaming on the handset which means you will get data on T-mobile.
There is no cost to enabling data roaming when in the UK. Unless they put a cell site in every street you would never get full signal everywhere, 1 or 2 bars is perfectly normal / sufficient. |
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#6 |
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Forum Member
Join Date: Sep 2009
Location: Warwickshire
Posts: 2,985
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Orange is the worst network i have ever know for signal quality. In cities you expect to have decent signal, yet its so crap i sometimes have no service.
I cant wait to get off them and go back to o2 once this contract is up. Never use orange, they are crap!! |
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#7 |
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Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,367
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Quote:
Orange is the worst network i have ever know for signal quality. In cities you expect to have decent signal, yet its so crap i sometimes have no service.
I cant wait to get off them and go back to o2 once this contract is up. Never use orange, they are crap!! |
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#8 |
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Forum Member
Join Date: Mar 2007
Posts: 6,737
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Quote:
Orange is the worst network i have ever know for signal quality. In cities you expect to have decent signal, yet its so crap i sometimes have no service.
I cant wait to get off them and go back to o2 once this contract is up. Never use orange, they are crap!! |
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#9 |
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Forum Member
Join Date: Sep 2009
Location: Warwickshire
Posts: 2,985
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I was on o2 for about 3-4 years before moving to orange. I could always get signal with o2 wherever i went,i can only recall one time in devon when i couldnt get anything in a pub. Orange, no chance, always low and even in warwick town centre i cant get anything.
At work it only works if you place it on the window sill. 3g is always down. on holiday this year in cornwall i had no access yet friends with iphone on o2 had network all the time and i was comparing mine to theres, i cant wait to go back to them. |
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#10 |
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Forum Member
Join Date: Sep 2003
Location: Bristol (BBC1 West)
Posts: 15,143
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Quote:
All you need is 1 bar with digital communication, either you have signal or you don't. You can enable data roaming on the handset which means you will get data on T-mobile.
There is no cost to enabling data roaming when in the UK. Unless they put a cell site in every street you would never get full signal everywhere, 1 or 2 bars is perfectly normal / sufficient. With many popular devices, one bar is an INCREDIBLY poor signal. |
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#11 |
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Forum Member
Join Date: Mar 2009
Posts: 14,545
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Quote:
A poorer signal would result in slower data connections, the occasional error and increased battery consumption.
With many popular devices, one bar is an INCREDIBLY poor signal. There is a difference in battery use, but it's only small as most battery use on smartphones is not used by the cell management process, it's used by the screen, the GPS and wifi. The point I'm making is that no network has blanket 5 bars of signal, particularly indoors. 1-2 bars is to be expected in a lot of locations and it should work sufficiently. It is not possible for any network operator to provide blanket full strength signal because there aren't enough frequencies and the cost would be too high. The OPs issue is that he hasn't enabled data roaming so when it roams to t-mobile he loses data. |
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#12 |
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Forum Member
Join Date: Nov 2001
Location: London
Posts: 485
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#13 |
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Forum Member
Join Date: Mar 2009
Posts: 14,545
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Quote:
I'd put that survey under that category of 'sweeping generalisation' based on the fact that they asked the population of Tintagel in Cornwall (1,800 people) and then took that as a generalisation of the rest of the population![]() Only 1 Virgin mobile customer was surveyed ! less than 100 Three customers and less than 100 T-mobile customers. Only 333 Orange customers were asked, so to be honest that survey is a sweeping generalisation. ![]() It's impossible to take it seriously. |
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#14 |
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Guest
Join Date: Apr 2010
Posts: 1,402
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I've had no end of trouble with Orange, my phone says No Service more than anything else, I never had this issue with O2, even in the back of beyond I always had at least 1 bar, T-Mobile is as bad, signal is crap. I put this all down to Vodafone and O2 use the 900Mhz band where as Orange and T-Mo use 1800Mhz I think, I believe the lower the band the better the reception
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#15 |
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Forum Member
Join Date: Jun 2006
Location: North West London
Posts: 507
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Quote:
I've had no end of trouble with Orange, my phone says No Service more than anything else, I never had this issue with O2, even in the back of beyond I always had at least 1 bar, T-Mobile is as bad, signal is crap. I put this all down to Vodafone and O2 use the 900Mhz band where as Orange and T-Mo use 1800Mhz I think, I believe the lower the band the better the reception
2100MHz UMTS, HSDPA (Uses Orange's GSM/GPRS/EDGE when 3's Own network is unavailable / Shares 3G with T-Mobile) 1800MHz GSM, GPRS, EDGE UMTS, HSDPA Everything Everywhere (Orange / T-Mobile) (T-Mobile formerly One2One, and shares 3G with 3. Roaming between the two operators available from 5th October 2010 with user opt-in. Everything Everywhere is the name for the joint venture by France Telecom and Deutsche Telecom's UK networks but you can find your phone mask and it says if is a o2 / 3 / t-mobile phone mask http://www.sitefinder.ofcom.org.uk |
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#16 |
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Forum Member
Join Date: Apr 2008
Posts: 3,432
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Used to get an amazing Orange signal, but it's pathetic to non existent now - and that's me 2 months into a 2 year contract as well! Found out from a friend that Orange have been 'removing' some of their masts throughout the UK - is this true? Do I have a comeback due to this?
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#17 |
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Guest
Join Date: Apr 2010
Posts: 1,402
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Quote:
Used to get an amazing Orange signal, but it's pathetic to non existent now - and that's me 2 months into a 2 year contract as well! Found out from a friend that Orange have been 'removing' some of their masts throughout the UK - is this true? Do I have a comeback due to this?
The email address I used was executive.office@orange.co.uk worth a shot. |
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#18 |
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Forum Member
Join Date: Apr 2008
Posts: 3,432
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Excellent, thanks Dave - I'll have a go at them.
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#19 |
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Forum Member
Join Date: May 2009
Location: Warwickshire
Posts: 163
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Quote:
Mate you may be in luck, I have been with them 6 months, just recently my signal has become none existent. I complained to the ceo and have just been let out of the contract penalty free.
The email address I used was executive.office@orange.co.uk worth a shot. Did you ask for the early termination or did they offer? and how long did you have to wait for a reply or did they call you? |
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#20 |
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Forum Member
Join Date: Apr 2005
Location: Scotland
Posts: 4,966
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O2 is a joke in my city and many of the areas outside of the city eg Kingwells the only signal you get is Orange & T-Mobile. Vodafone are slow here.
O2 doesn't have 3G in any of the villages just miles from the city centre, where Orange & T-Mobile do.. If you overlay the 3G coverage from Ofcom you will see that Voda & O2 are pretty shocking. there have been improvements since then but not hugely. The amount of people i have heard complain about being on Orange then have changed only to wish they could go back!!!! A couple of months and the network will be the largest in UK no arguments..then thrown in a possible agreement with 3.. it will be hard to compete with. |
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#21 |
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Guest
Join Date: Apr 2010
Posts: 1,402
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Quote:
I have been having the same problems. Joined 1 year ago but the last 4-5 months signal has been very poor. I just emailed them and look forward to the reply.
Did you ask for the early termination or did they offer? and how long did you have to wait for a reply or did they call you? |
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