DS Forums

 
 

Orange - really really poor signal :(


Reply
Thread Tools Search this Thread
Old 27-10-2010, 14:44
My name's Scott
Forum Member
 
Join Date: Feb 2010
Location: Homerton, London, E9
Posts: 1,742

My phone keeps roaming onto T-Mobile. I can get four or five bars using roaming but Orange gives me one or two bars at the most. It's annoying because my 3G connection disables itself when my phone roams! Anyone else find Orange rubbish? I'm in west London area. It's mainly when I'm indoors.
My name's Scott is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 27-10-2010, 15:25
Thine Wonk
Forum Member
 
Join Date: Mar 2009
Posts: 14,545
My phone keeps roaming onto T-Mobile. I can get four or five bars using roaming but Orange gives me one or two bars at the most. It's annoying because my 3G connection disables itself when my phone roams! Anyone else find Orange rubbish? I'm in west London area. It's mainly when I'm indoors.
All you need is 1 bar with digital communication, either you have signal or you don't. You can enable data roaming on the handset which means you will get data on T-mobile.

There is no cost to enabling data roaming when in the UK. Unless they put a cell site in every street you would never get full signal everywhere, 1 or 2 bars is perfectly normal / sufficient.
Thine Wonk is online now   Reply With Quote
Old 27-10-2010, 19:01
My name's Scott
Forum Member
 
Join Date: Feb 2010
Location: Homerton, London, E9
Posts: 1,742
Then why does my phone keep roaming onto T-Mobile? My phone loses signal all the time.
My name's Scott is offline   Reply With Quote
Old 27-10-2010, 19:04
djfrancis
Forum Member
 
Join Date: Jun 2006
Location: North West London
Posts: 507
Then why does my phone keep roaming onto T-Mobile? My phone loses signal all the time.
are you moving around?
djfrancis is offline Follow this poster on Twitter   Reply With Quote
Old 28-10-2010, 08:49
dslrocks
Forum Member
 
Join Date: Jun 2002
Location: Between the gutter and stars
Posts: 6,825
All you need is 1 bar with digital communication, either you have signal or you don't. You can enable data roaming on the handset which means you will get data on T-mobile.

There is no cost to enabling data roaming when in the UK. Unless they put a cell site in every street you would never get full signal everywhere, 1 or 2 bars is perfectly normal / sufficient.
Even if you have 1 bar, you will find your battery will flatten quicker because it has to "shout louder" (increase power) to the mast. Plus, I also tend to find that call quality can be a bit iffy on one bar.
dslrocks is offline   Reply With Quote
Old 28-10-2010, 09:44
marc822
Forum Member
 
Join Date: Sep 2009
Location: Warwickshire
Posts: 2,985
Orange is the worst network i have ever know for signal quality. In cities you expect to have decent signal, yet its so crap i sometimes have no service.

I cant wait to get off them and go back to o2 once this contract is up. Never use orange, they are crap!!
marc822 is offline Follow this poster on Twitter   Reply With Quote
Old 28-10-2010, 10:10
plymouthbloke1974
Forum Member
 
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,367
Orange is the worst network i have ever know for signal quality. In cities you expect to have decent signal, yet its so crap i sometimes have no service.

I cant wait to get off them and go back to o2 once this contract is up. Never use orange, they are crap!!
That's a sweeping generalisation, isn't it?
plymouthbloke1974 is offline   Reply With Quote
Old 28-10-2010, 10:59
Lummo
Forum Member
 
Join Date: Mar 2007
Posts: 6,737
Orange is the worst network i have ever know for signal quality. In cities you expect to have decent signal, yet its so crap i sometimes have no service.

I cant wait to get off them and go back to o2 once this contract is up. Never use orange, they are crap!!
I cant help but disagree with that. I use to be with O2, safe to say I was ecstatic when the iPhone was released to Orange. In my experience, Orange signal is great. Very often I will have 5 bars of 3G signal, my sister and brother both have iPhones on O2 and have told me they only ever get full 3G in 1 or 2 places. When I was on O2 the signal used to drive me insane to the point of not wanting the iPhone. Maybe O2 is better in your area...but here it is awful compared to Orange.
Lummo is offline   Reply With Quote
Old 28-10-2010, 11:11
marc822
Forum Member
 
Join Date: Sep 2009
Location: Warwickshire
Posts: 2,985
I was on o2 for about 3-4 years before moving to orange. I could always get signal with o2 wherever i went,i can only recall one time in devon when i couldnt get anything in a pub. Orange, no chance, always low and even in warwick town centre i cant get anything.
At work it only works if you place it on the window sill. 3g is always down.

on holiday this year in cornwall i had no access yet friends with iphone on o2 had network all the time and i was comparing mine to theres, i cant wait to go back to them.
marc822 is offline Follow this poster on Twitter   Reply With Quote
Old 28-10-2010, 12:05
Daveoc64
Forum Member
 
Join Date: Sep 2003
Location: Bristol (BBC1 West)
Posts: 15,143
All you need is 1 bar with digital communication, either you have signal or you don't. You can enable data roaming on the handset which means you will get data on T-mobile.

There is no cost to enabling data roaming when in the UK. Unless they put a cell site in every street you would never get full signal everywhere, 1 or 2 bars is perfectly normal / sufficient.
A poorer signal would result in slower data connections, the occasional error and increased battery consumption.

With many popular devices, one bar is an INCREDIBLY poor signal.
Daveoc64 is offline Follow this poster on Twitter   Reply With Quote
Old 28-10-2010, 14:54
Thine Wonk
Forum Member
 
Join Date: Mar 2009
Posts: 14,545
A poorer signal would result in slower data connections, the occasional error and increased battery consumption.

With many popular devices, one bar is an INCREDIBLY poor signal.
In most cases a low signal is adequate 1-2 bars is all you need to have an active data connection and to be able to make and receive calls.

There is a difference in battery use, but it's only small as most battery use on smartphones is not used by the cell management process, it's used by the screen, the GPS and wifi.

The point I'm making is that no network has blanket 5 bars of signal, particularly indoors. 1-2 bars is to be expected in a lot of locations and it should work sufficiently. It is not possible for any network operator to provide blanket full strength signal because there aren't enough frequencies and the cost would be too high.

The OPs issue is that he hasn't enabled data roaming so when it roams to t-mobile he loses data.
Thine Wonk is online now   Reply With Quote
Old 28-10-2010, 14:58
KAC
Forum Member
 
Join Date: Nov 2001
Location: London
Posts: 485
That's a sweeping generalisation, isn't it?
Is it?
KAC is offline   Reply With Quote
Old 28-10-2010, 15:05
Thine Wonk
Forum Member
 
Join Date: Mar 2009
Posts: 14,545
I'd put that survey under that category of 'sweeping generalisation' based on the fact that they asked the population of Tintagel in Cornwall (1,800 people) and then took that as a generalisation of the rest of the population

Only 1 Virgin mobile customer was surveyed ! less than 100 Three customers and less than 100 T-mobile customers.

Only 333 Orange customers were asked, so to be honest that survey is a sweeping generalisation.


It's impossible to take it seriously.
Thine Wonk is online now   Reply With Quote
Old 28-10-2010, 16:57
dave81uk
Guest
 
Join Date: Apr 2010
Posts: 1,402
I've had no end of trouble with Orange, my phone says No Service more than anything else, I never had this issue with O2, even in the back of beyond I always had at least 1 bar, T-Mobile is as bad, signal is crap. I put this all down to Vodafone and O2 use the 900Mhz band where as Orange and T-Mo use 1800Mhz I think, I believe the lower the band the better the reception
dave81uk is offline   Reply With Quote
Old 28-10-2010, 17:26
djfrancis
Forum Member
 
Join Date: Jun 2006
Location: North West London
Posts: 507
I've had no end of trouble with Orange, my phone says No Service more than anything else, I never had this issue with O2, even in the back of beyond I always had at least 1 bar, T-Mobile is as bad, signal is crap. I put this all down to Vodafone and O2 use the 900Mhz band where as Orange and T-Mo use 1800Mhz I think, I believe the lower the band the better the reception
3 / vodafone / t-mobile is best for me but if i put a o2 sim card theres no 3g signal and i live in a place called orrell park in Liverpool

2100MHz UMTS, HSDPA (Uses Orange's GSM/GPRS/EDGE when 3's Own network is unavailable / Shares 3G with T-Mobile)

1800MHz GSM, GPRS, EDGE UMTS, HSDPA
Everything Everywhere (Orange / T-Mobile)
(T-Mobile formerly One2One, and shares 3G with 3. Roaming between the two operators available from 5th October 2010 with user opt-in. Everything Everywhere is the name for the joint venture by France Telecom and Deutsche Telecom's UK networks

but you can find your phone mask and it says if is a o2 / 3 / t-mobile phone mask http://www.sitefinder.ofcom.org.uk
djfrancis is offline Follow this poster on Twitter   Reply With Quote
Old 01-11-2010, 09:57
0rch1deam
Forum Member
 
Join Date: Apr 2008
Posts: 3,432
Used to get an amazing Orange signal, but it's pathetic to non existent now - and that's me 2 months into a 2 year contract as well! Found out from a friend that Orange have been 'removing' some of their masts throughout the UK - is this true? Do I have a comeback due to this?
0rch1deam is offline   Reply With Quote
Old 01-11-2010, 10:12
dave81uk
Guest
 
Join Date: Apr 2010
Posts: 1,402
Used to get an amazing Orange signal, but it's pathetic to non existent now - and that's me 2 months into a 2 year contract as well! Found out from a friend that Orange have been 'removing' some of their masts throughout the UK - is this true? Do I have a comeback due to this?
Mate you may be in luck, I have been with them 6 months, just recently my signal has become none existent. I complained to the ceo and have just been let out of the contract penalty free.

The email address I used was executive.office@orange.co.uk worth a shot.
dave81uk is offline   Reply With Quote
Old 01-11-2010, 10:18
0rch1deam
Forum Member
 
Join Date: Apr 2008
Posts: 3,432
Excellent, thanks Dave - I'll have a go at them.
0rch1deam is offline   Reply With Quote
Old 09-11-2010, 03:40
bprentice2009
Forum Member
 
Join Date: May 2009
Location: Warwickshire
Posts: 163
Mate you may be in luck, I have been with them 6 months, just recently my signal has become none existent. I complained to the ceo and have just been let out of the contract penalty free.

The email address I used was executive.office@orange.co.uk worth a shot.
I have been having the same problems. Joined 1 year ago but the last 4-5 months signal has been very poor. I just emailed them and look forward to the reply.

Did you ask for the early termination or did they offer? and how long did you have to wait for a reply or did they call you?
bprentice2009 is offline Follow this poster on Twitter   Reply With Quote
Old 09-11-2010, 12:53
The Lord Lucan
Forum Member
 
Join Date: Apr 2005
Location: Scotland
Posts: 4,966
O2 is a joke in my city and many of the areas outside of the city eg Kingwells the only signal you get is Orange & T-Mobile. Vodafone are slow here.

O2 doesn't have 3G in any of the villages just miles from the city centre, where Orange & T-Mobile do..

If you overlay the 3G coverage from Ofcom you will see that Voda & O2 are pretty shocking. there have been improvements since then but not hugely.

The amount of people i have heard complain about being on Orange then have changed only to wish they could go back!!!!

A couple of months and the network will be the largest in UK no arguments..then thrown in a possible agreement with 3.. it will be hard to compete with.
The Lord Lucan is offline   Reply With Quote
Old 09-11-2010, 15:56
dave81uk
Guest
 
Join Date: Apr 2010
Posts: 1,402
I have been having the same problems. Joined 1 year ago but the last 4-5 months signal has been very poor. I just emailed them and look forward to the reply.

Did you ask for the early termination or did they offer? and how long did you have to wait for a reply or did they call you?
First thing I did was called customer services, I got know where, I then emailed the CEO, He replied stating I had no coverage and that I would be let out of contract this was the day after the email, I phoned him but we kept missing each other, I think it was 3 days later he called cancelled contract and gave me my PAC
dave81uk is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 12:56.