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Box Jammed, not responding to remote. |
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#1 |
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Forum Member
Join Date: Mar 2010
Location: Denmark
Posts: 73
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Box Jammed, not responding to remote.
Only 10 days of use and have an issue with the box being completely jammed.
Recorded a program and left set in standby. When I returned and switch TV back on it booted up but I am unable to operate any functions with the remote. Have changed the batteries, I know the remote is OK but the box is not responding. There are no manual functions on the box other than the on/off switch. Any one else experienced this problem please. |
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#2 |
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Forum Member
Join Date: Jul 2009
Location: Důn Čideann, Alba
Posts: 218
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Quote:
Only 10 days of use and have an issue with the box being completely jammed.
Recorded a program and left set in standby. When I returned and switch TV back on it booted up but I am unable to operate any functions with the remote. Have changed the batteries, I know the remote is OK but the box is not responding. There are no manual functions on the box other than the on/off switch. Any one else experienced this problem please. |
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#3 |
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Forum Member
Join Date: Mar 2004
Location: Wemyss Bay, Scotland
Posts: 224
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Have you tried pressing the PVR button on the remote first ? Just a thought !
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#4 |
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Forum Member
Join Date: Dec 2008
Posts: 4,556
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Quote:
Have you tried pressing the PVR button on the remote first ? Just a thought !
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#5 |
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Forum Member
Join Date: Mar 2010
Location: Denmark
Posts: 73
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Quote:
Switch it off using the main power switch at the back of the stb - leave a few seconds, then switch back on and reboot
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#6 |
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Forum Member
Join Date: Mar 2010
Location: Denmark
Posts: 73
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Flyer10 and CannonMan
Thank you, thank you. Your suggestion sorted it out. ![]() Totally new to this system and after 20 years of SKy I am on a new learning curve. Cheers! |
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#7 |
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Forum Member
Join Date: Apr 2008
Posts: 1,622
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Quote:
There are no manual functions on the box other than the on/off switch.
Oh and since you didn't seem to know about these buttons have you removed the extra plastic protective film from the front panel behind the flap - this can negatively influence the reception of the remote.
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#8 |
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Forum Member
Join Date: Mar 2005
Posts: 116
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Also had this problem ('hung box')
After 18 months of near perfect service I have also had this problem a couple of times in the last few weeks. The power switch on the front panel does not seem to work under these circumstances so it is down to a mains power off / on which works OK (though any programmes recording at time go to a 'failed' recording state).
I should also say that this is not the PVR button problem mentioned - tried that first.... What I had noticed shortly before the box hung was the response to remote keys was getting rather slow (could wait up to 5 seconds for a response to happen). I hope this is not an indication of a impending box problem... Last edited by winterwarmer : 07-11-2010 at 21:45. Reason: Missed comments about PVR button |
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#9 |
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Forum Member
Join Date: Dec 2005
Location: Peterborough, Cambs. UK
Posts: 18
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Quote:
After 18 months of near perfect service I have also had this problem a couple of times in the last few weeks. The power switch on the front panel does not seem to work under these circumstances so it is down to a mains power off / on which works OK (though any programmes recording at time go to a 'failed' recording state).
I should also say that this is not the PVR button problem mentioned - tried that first.... What I had noticed shortly before the box hung was the response to remote keys was getting rather slow (could wait up to 5 seconds for a response to happen). I hope this is not an indication of a impending box problem... |
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#10 |
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Forum Member
Join Date: Jan 2005
Location: Scotland
Posts: 460
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I have been having this problem as well ,the remote commands seem to take up to 5 seconds before operating the box .
I think this is an mheg5 problem as it does not happen in non freesat mode.
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#11 |
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Forum Member
Join Date: Jul 2009
Posts: 3,190
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Had it once or twice about a year ago. Each time switching off and on at the back of the box cured it.
First time it happened coincided with a non-terminating recording. Second time was soon after the last major software update. |
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#12 |
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Forum Member
Join Date: Jan 2005
Location: Scotland
Posts: 460
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Quote:
Had it once or twice about a year ago. Each time switching off and on at the back of the box cured it.
First time it happened coincided with a non-terminating recording. Second time was soon after the last major software update. It does not happen when in non-freesat mode. So there is a big hint to the bug fixers,
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