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Humax Foxsat HDR EPG issues |
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#1 |
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Forum Member
Join Date: May 2008
Posts: 46
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Humax Foxsat HDR EPG issues
Issue 1: presumably due to the clocks going back last night, recording is knacked. The time seems to be off by an hour and progs to be recorded are not marked as such, but clicking on them brings up the cancel diabox. So I've been going through them, cancelling then resetting, just to be sure.
Issue 2: more serious, or at least longer lasting, for a while now, the EPG has had little info when I first go in, then takes ages to fill up for next and subsequent days. It can be a real pain sometimes. I've been known to set up a recording manually rather than wait, but that's not ideal. I'm using a dual LNB with two cables and of the four signal figures, none is below 90%. My loader is the original but my firmware is up to date. The machine worked fine (well, like all the others) for well over a year but this EPG prob started maybe a couple of months ago. Any ideas? Last edited by Rebtech : 31-10-2010 at 16:14. Reason: Minor change |
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#2 |
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Forum Member
Join Date: Feb 2004
Posts: 722
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It sounds like for whatever reason your EPG isn't downloading properly. Issue 2 would probably cause Issue 1.
If it were me I'd do a factory preset. If that doesn't cure it, I can't think of much else except the LNB or swap the box for a new one. |
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#3 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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You most likely have lost contact with the Freesat home transponder on EB1 (11427 H). The epg data you are getting is coming from the actual channels. Go into manual tune dial up 11427 H (it might say 11428 H). And see what signal strength and quality you have.
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#4 |
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Forum Member
Join Date: May 2008
Posts: 46
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Quote:
You most likely have lost contact with the Freesat home transponder on EB1 (11427 H). The epg data you are getting is coming from the actual channels. Go into manual tune dial up 11427 H (it might say 11428 H). And see what signal strength and quality you have.
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#5 |
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Forum Member
Join Date: Jul 2007
Posts: 9
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DST change
I had Spooks on series record and it didn't record last night's episode - the first one after the change from BST to GMT on the weekend. Next week's recording has the record icon on it.
Has anyone been able to confirm if this is a bug similar to the iPhone's alarm clock? |
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#6 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
I had Spooks on series record and it didn't record last night's episode - the first one after the change from BST to GMT on the weekend. Next week's recording has the record icon on it.
Has anyone been able to confirm if this is a bug similar to the iPhone's alarm clock? |
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#7 |
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Forum Member
Join Date: Jan 2006
Posts: 317
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My recording of Desperate Housewives on E4 (?) on Sunday night there got screwed up and ended up recording the programme that came on after. Then The Event last night had the same issue. I ended up going right through my recording list cancelling & reinstating all the series recordings - I could see some of them were screwed up, but I did them all just in case. E4, C4 & ITV2 seemed to be the culprits.
This has happened the odd time before so I just thought it was E4 screwing up on Sunday night, but when The Event failed last night, it twigged it was probably some bug relating to putting the clocks back.
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#8 |
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Forum Member
Join Date: Dec 2008
Posts: 148
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Anything with manually adjusted start/end times will be an hour out.
Anything left on the default padding or accurate recording will be OK. So my BBC/ITV are OK, but CH4/5 which I manually pad needed to be updated. |
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#9 |
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Join Date: Jul 2007
Posts: 9
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I didn't manually adjust my times at all. I'm on BBC 1 London.
I noticed as I went to watch it half an hour after it started and it wasn't recording. I hope this new firmware fixes some of the bugs people are getting with missed recordings. It would be good if the Humax box kept an error log that could be viewed by the menu system or perhaps via connecting to the box over the network. At least that'd make diagnosing problems like this a bit easier. |
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#10 |
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Forum Member
Join Date: Jan 2006
Posts: 317
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Quote:
Anything with manually adjusted start/end times will be an hour out.
Anything left on the default padding or accurate recording will be OK. So my BBC/ITV are OK, but CH4/5 which I manually pad needed to be updated. All my recordings are set to the default padding/accurate recording, so the cause must lie somewhere else. Forgot to say I'm using a Foxsat HDR! |
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#11 |
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Forum Member
Join Date: May 2008
Posts: 46
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Quote:
0%! So I guess that's a new LNB wanted, then. Thanks. (Also to carvell.)
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#12 |
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Forum Member
Join Date: Dec 2003
Location: Derby
Posts: 171
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Quote:
You most likely have lost contact with the Freesat home transponder on EB1 (11427 H). The epg data you are getting is coming from the actual channels. Go into manual tune dial up 11427 H (it might say 11428 H). And see what signal strength and quality you have.
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#13 |
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Join Date: May 2005
Location: Redditch Worcs
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Quote:
My signal strength is fine, but my Guide only updates if no channels are recording. If I don't manually trigger the Guide update every few days, blanks appear throughout. Surely the box should download some data automatically overnight?
A full epg update should only take about 30 seconds. What signal strength/quality do you get by selecting Menu/Setup/Manual Tune and changing the transponder from all to 11427 H 27500 2/3 (yours might say 11428) ? |
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#14 |
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Join Date: Oct 2004
Location: Buckingham
Posts: 28,537
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But why if no recoding is taking place does it insist on blank the current live TV channel when you go into the EPG. Does it forget it has another tuner it can use?
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#15 |
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Join Date: May 2005
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Quote:
But why if no recoding is taking place does it insist on blank the current live TV channel when you go into the EPG. Does it forget it has another tuner it can use?
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#16 |
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Join Date: Oct 2004
Location: Buckingham
Posts: 28,537
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Yes I know. Which leaves my questioned unanswered.
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#17 |
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Join Date: Dec 2003
Location: Derby
Posts: 171
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Quote:
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What signal strength/quality do you get by selecting Menu/Setup/Manual Tune and changing the transponder from all to 11427 H 27500 2/3 (yours might say 11428) ? I normally scan through the guide on a weekly basis to record the next seven days worth of programs. I thought maybe I had a faulty box as I couldn't retrieve full listings if it was recording anything. I could understand it if both tuners were in use. |
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#18 |
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Join Date: May 2005
Location: Redditch Worcs
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Quote:
Yes I know. Which leaves my questioned unanswered.
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#19 |
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Join Date: Oct 2004
Location: Buckingham
Posts: 28,537
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So you know of no sound technical reason why it is the way it is. Just a bit of crap design after all. Glad we have that clear now.
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#20 |
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Join Date: Sep 2005
Posts: 5
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Quote:
So you know of no sound technical reason why it is the way it is. Just a bit of crap design after all. Glad we have that clear now.
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#21 |
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Join Date: Aug 2004
Location: Nottinghamshire
Posts: 1,233
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Mine adjusted fine. No manual adjustment needed, all programmes recorded ok.
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#22 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
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Quote:
So you know of no sound technical reason why it is the way it is. Just a bit of crap design after all. Glad we have that clear now.
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#23 |
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Join Date: Dec 2002
Location: St Osyth
Posts: 3,249
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Quote:
So you know of no sound technical reason why it is the way it is. Just a bit of crap design after all. Glad we have that clear now.
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#24 |
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Join Date: Nov 2003
Location: Cradley, Halesowen, W.Mids
Posts: 1,047
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Quote:
I virtually never use the guide button using the buffered epg (Schedule and Red). Not seen any gaps in the epg. The epg should update for the next few days using the data transmitted along with the broadcasts.
I didn't pay much attention at the beginning of the week however I seem to note on a quick inspection that EPG data was missing for a few hours on channel 5 for one of the days but all the other channels on the first 4 or 5 pages of the guide had data for that same period. Signal strength and quality wise nothings changed on the Freesat home transponder. |
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#25 |
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Join Date: May 2005
Location: Redditch Worcs
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Quote:
At the beginning of the week and today I noticed some gaps. This afternoon I noticed that next Tuesday night going into Wednesday morning there was a 6 or 7 hour period where there were gaps on BBC1, BBC2, BBC3, ITV2 and a few others however ITV1, ITV2+1, ITV3, Channel 4 (as did most of the other 200 or so channels) had a full complement of EPG data.
I didn't pay much attention at the beginning of the week however I seem to note on a quick inspection that EPG data was missing for a few hours on channel 5 for one of the days but all the other channels on the first 4 or 5 pages of the guide had data for that same period. Signal strength and quality wise nothings changed on the Freesat home transponder. 11428 H as usual strength 90% qual 80% |
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