downgrading tariff on o2

ck7ah · 31-10-2010, 19:47

i am on a £35 iphone tariff (15 months in a 24 month contract) and i called today to change to a blackberry tariff and they put me on the £25 blackberry bonus tariff - i asked if this was ok going from £35 to £25 and she said yes. Can anyone clarify this?

r_mitchell85 · 01-11-2010, 01:17

it is allowed to change down tarrifs after a certain number of months.

so I take it you now have a blackberry instead of your iphone?

ck7ah · 01-11-2010, 06:00

Quote:

Originally Posted by r_mitchell85

it is allowed to change down tarrifs after a certain number of months.

so I take it you now have a blackberry instead of your iphone?

It's for my wife, they said it wil change on 2nd nov my next billing date. I know what I can downgrade but didn't realise that it could go from £35 to £25, I thought it's only down 1 price band at a time

davethorp · 01-11-2010, 08:51

It normally is just one step at a time though switching from one type of tariff to another can sometimes cause rungs to be missed

ck7ah · 01-11-2010, 09:18

Quote:

Originally Posted by davethorp

It normally is just one step at a time though switching from one type of tariff to another can sometimes cause rungs to be missed

Do you think the change will go through? Should I call o2 to confirm?

31-10-2010, 19:47	#1
ck7ah Forum Member Join Date: Jun 2007 Posts: 476	downgrading tariff on o2 i am on a £35 iphone tariff (15 months in a 24 month contract) and i called today to change to a blackberry tariff and they put me on the £25 blackberry bonus tariff - i asked if this was ok going from £35 to £25 and she said yes. Can anyone clarify this?

01-11-2010, 01:17	#2
r_mitchell85 Forum Member Join Date: Mar 2003 Posts: 4,884	it is allowed to change down tarrifs after a certain number of months. so I take it you now have a blackberry instead of your iphone?

01-11-2010, 06:00	#3
ck7ah Forum Member Join Date: Jun 2007 Posts: 476	Quote: Originally Posted by r_mitchell85 it is allowed to change down tarrifs after a certain number of months. so I take it you now have a blackberry instead of your iphone? It's for my wife, they said it wil change on 2nd nov my next billing date. I know what I can downgrade but didn't realise that it could go from £35 to £25, I thought it's only down 1 price band at a time

01-11-2010, 08:51	#4
davethorp Forum Member Join Date: Mar 2007 Location: Preston, Lancashire Posts: 7,255	It normally is just one step at a time though switching from one type of tariff to another can sometimes cause rungs to be missed

01-11-2010, 09:18	#5
ck7ah Forum Member Join Date: Jun 2007 Posts: 476	Quote: Originally Posted by davethorp It normally is just one step at a time though switching from one type of tariff to another can sometimes cause rungs to be missed Do you think the change will go through? Should I call o2 to confirm?

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downgrading tariff on o2