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downgrading tariff on o2
ck7ah
31-10-2010
i am on a £35 iphone tariff (15 months in a 24 month contract) and i called today to change to a blackberry tariff and they put me on the £25 blackberry bonus tariff - i asked if this was ok going from £35 to £25 and she said yes. Can anyone clarify this?
r_mitchell85
01-11-2010
it is allowed to change down tarrifs after a certain number of months.

so I take it you now have a blackberry instead of your iphone?
ck7ah
01-11-2010
Originally Posted by r_mitchell85:
“it is allowed to change down tarrifs after a certain number of months.

so I take it you now have a blackberry instead of your iphone?”

It's for my wife, they said it wil change on 2nd nov my next billing date. I know what I can downgrade but didn't realise that it could go from £35 to £25, I thought it's only down 1 price band at a time
davethorp
01-11-2010
It normally is just one step at a time though switching from one type of tariff to another can sometimes cause rungs to be missed
ck7ah
01-11-2010
Originally Posted by davethorp:
“It normally is just one step at a time though switching from one type of tariff to another can sometimes cause rungs to be missed”

Do you think the change will go through? Should I call o2 to confirm?
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