I thought I would retune last night for BBC 1 HD and did a factory reset. When restarting it went into the usual searching for channels but came up with "cant find signal" then " cant verify postcode".
As mentioned Manual Appendix 14.2 number 2 I tried Manual Tune and set to 11428 H 27599 A but no signal was detected. I then left the manual tune to “All” and it detected about 400 channels including most of the Freesat channels. It seems to detect most transponders except the one I want which remains blank. I imagine this must be a tuning problem with the box as it picks up all the other transponders and not the LNB, what do you think before I buy a new box.
As mentioned Manual Appendix 14.2 number 2 I tried Manual Tune and set to 11428 H 27599 A but no signal was detected. I then left the manual tune to “All” and it detected about 400 channels including most of the Freesat channels. It seems to detect most transponders except the one I want which remains blank. I imagine this must be a tuning problem with the box as it picks up all the other transponders and not the LNB, what do you think before I buy a new box.
Lucky it has a 2 year warranty, it's 22 months old.