Morning all. I have a problem with my landline which has me a bit stumped.
I've been getting a lot of noise on my home line (connected to the master socket), and often when trying to phone it you would get a couple of rings then lots of static (and it wouldn't ring the phone).
The other strange thing is that the ADSL connection stopped working on Saturday - the router was connected to an extension socket. However it did work if connected to the master socket.
BT urged us to try the test socket behind the master socket faceplate. I did this and it was fine. So BT said it's something at our end and quoted some extortionate figure to look at it. They did at least agree it was pricey and said we'd be better off replacing the faceplate ourselves.
So after a quick trip to Maplin, I got this as I thought it would give the added bonus of not needing a separate microfilter:
http://www.maplin.co.uk/Module.aspx?ModuleNo=384038
...however it didn't fix the problem. I even tried disconnecting the ring wire as I'd read that can add interference and isn't needed on modern phones but still no joy.
So at the moment I've just left stuff plugged into the test socket and am pretty stumped!
I've been getting a lot of noise on my home line (connected to the master socket), and often when trying to phone it you would get a couple of rings then lots of static (and it wouldn't ring the phone).
The other strange thing is that the ADSL connection stopped working on Saturday - the router was connected to an extension socket. However it did work if connected to the master socket.
BT urged us to try the test socket behind the master socket faceplate. I did this and it was fine. So BT said it's something at our end and quoted some extortionate figure to look at it. They did at least agree it was pricey and said we'd be better off replacing the faceplate ourselves.
So after a quick trip to Maplin, I got this as I thought it would give the added bonus of not needing a separate microfilter:
http://www.maplin.co.uk/Module.aspx?ModuleNo=384038
...however it didn't fix the problem. I even tried disconnecting the ring wire as I'd read that can add interference and isn't needed on modern phones but still no joy.
So at the moment I've just left stuff plugged into the test socket and am pretty stumped!