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Changing plan with o2 advice please


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Old 17-11-2010, 14:16
i love sky
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Join Date: Jun 2005
Posts: 2,957

I am on Pay and go with o2 and my Tariff is due to renew on 21st nov and i am on Simplicity Unlimited TEXT + 500MB WEB and i have changed that to the normal text and web and thats due to start also on the 21st nov but i would like to know should i top up with the £15 before the new tariff starts and wait till the 21st nov when it changes?

i just dont want to top up before to find out it does not count towards the new tariff.
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Old 17-11-2010, 16:35
prking
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Join Date: Sep 2002
Location: Weston-super-Mare
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You need to top-up before your anniversary date. When it gets to your anniversary date, O2 look at the total amount you have topped up since your last date and give you a free allowance based on that.
If you don't top-up until the anniversary date, there will be a short period when you don't have a free allowance.
This is explained more clearly on the O2 website.
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Old 17-11-2010, 16:41
i love sky
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Join Date: Jun 2005
Posts: 2,957
You need to top-up before your anniversary date. When it gets to your anniversary date, O2 look at the total amount you have topped up since your last date and give you a free allowance based on that.
If you don't top-up until the anniversary date, there will be a short period when you don't have a free allowance.
This is explained more clearly on the O2 website.
Even if im changing Plans?
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