• TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
  • Follow
    • Follow
    • facebook
    • twitter
    • google+
    • instagram
    • youtube
Hearst Corporation
  • TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
Forums
  • Register
  • Login
  • Forums
  • Gadgets
  • Mobile Phones
Query about my final phone bill?
dave81uk
17-11-2010
My last bill payment went out on 1st for £35, Orange let me out of my contract on 3rd and gave me my PAC code same day, it transferred over on 5th, So on 5th I was no longer with Orange,

I received my final bill yesterday for £20, Now I was under the impression you pay in advanced is that not correct and as I left soon after the last payment went out should they not actually be owing me money?
tpk
17-11-2010
Normally the way it works is:-

Example Billing date 15th

Last Bill covers 15th -> 14th taken 14 days later by DD.

Final Bill = credit from 6th - 14th, however 30 days notice from when PAC was requested so debit from 6th - 3rd.

This should fully be explained when leaving networks, as even though the PAC process is now very quick you still pay for the 30 days notice.
VIEW DESKTOP SITE TOP

JOIN US HERE

  • Facebook
  • Twitter

Hearst Corporation

Hearst Corporation

DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK

© 2015 Hearst Magazines UK is the trading name of the National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.

  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Complaints
  • Site Map