Tone King

kev · 14-07-2004, 14:19

Has anyone ever got a message from "Tone King" without ordering one?

Quote:

FROM : Tone King (+447958879###)
Thanks for your ringtone order it will be with you shortly. Your mobile has been charged £3. If you dont receive it please call customer services 09065 980###
14 Jul 2004 13:37:52

I've just got that blighter (my handset shows "Tone King" for the senders number but Float Mobile Agent shows the number too

)

A Call to T-Mobile Customer Services and they say that there has been no charge made against my account (i literally called as soon as a read it though), and the handset has been with me all week so no-one could have ordered it and no tone or anything has arrived. The customer services rep said a note has been put on file for them to refer to if i am charged for it but stupidly i didn't get his name.

If I have been charged for this i will be rather pissed off as i think these services are the scum of the earth (why the f*** would i pay £3 for a clip of a song which i can buy in higher quality, with words and in full for 99p from iTunes or with two extra songs for £3 in Tescos.

flagpole · 14-07-2004, 15:22

It's a scam to make you call customer services at £1pm, just ignore.

kev · 14-07-2004, 15:37

Quote:

Originally Posted by flagpole

It's a scam to make you call customer services at £1pm, just ignore.

Good job i will NEVER call premium rate numbers then ain't it (and they are barred too)....

I bet the sods have got a load of guillible calls too!

Pingu · 14-07-2004, 16:46

You should report it to ICSTIS, as think they have to give a price for a premium rate number.
http://www.icstis.org.uk/icstis2002/default.asp?node=33

kev · 15-07-2004, 10:47

Quote:

Originally Posted by Pingu

You should report it to ICSTIS, as think they have to give a price for a premium rate number.
http://www.icstis.org.uk/icstis2002/default.asp?node=33

Done, although the complaints form ain't well laid out when your trying to report false advertising....

14-07-2004, 14:19	#1
kev Forum Member Join Date: Mar 2000 Location: South Notts (Waltham TV TX) Posts: 20,200	Tone King Has anyone ever got a message from "Tone King" without ordering one? Quote: FROM : Tone King (+447958879###) Thanks for your ringtone order it will be with you shortly. Your mobile has been charged £3. If you dont receive it please call customer services 09065 980### 14 Jul 2004 13:37:52 I've just got that blighter (my handset shows "Tone King" for the senders number but Float Mobile Agent shows the number too ) A Call to T-Mobile Customer Services and they say that there has been no charge made against my account (i literally called as soon as a read it though), and the handset has been with me all week so no-one could have ordered it and no tone or anything has arrived. The customer services rep said a note has been put on file for them to refer to if i am charged for it but stupidly i didn't get his name. If I have been charged for this i will be rather pissed off as i think these services are the scum of the earth (why the f*** would i pay £3 for a clip of a song which i can buy in higher quality, with words and in full for 99p from iTunes or with two extra songs for £3 in Tescos.

14-07-2004, 15:22	#2
flagpole Inactive Member Join Date: Jan 2003 Posts: 43,524	It's a scam to make you call customer services at £1pm, just ignore.

14-07-2004, 15:37	#3
kev Forum Member Join Date: Mar 2000 Location: South Notts (Waltham TV TX) Posts: 20,200	Quote: Originally Posted by flagpole It's a scam to make you call customer services at £1pm, just ignore. Good job i will NEVER call premium rate numbers then ain't it (and they are barred too).... I bet the sods have got a load of guillible calls too!

14-07-2004, 16:46	#4
Pingu Forum Member Join Date: Jan 2004 Location: Cornwall Posts: 10,529	You should report it to ICSTIS, as think they have to give a price for a premium rate number. http://www.icstis.org.uk/icstis2002/default.asp?node=33

15-07-2004, 10:47	#5
kev Forum Member Join Date: Mar 2000 Location: South Notts (Waltham TV TX) Posts: 20,200	Quote: Originally Posted by Pingu You should report it to ICSTIS, as think they have to give a price for a premium rate number. http://www.icstis.org.uk/icstis2002/default.asp?node=33 Done, although the complaints form ain't well laid out when your trying to report false advertising....

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