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3 network - whats your view |
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#1 |
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Forum Member
Join Date: Nov 2002
Location: Scotland
Posts: 863
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3 network - whats your view
Hi
Looking to buy an iphone4 and not really focused on the deals as I am likely to take a sim only option and just buy the iphone4. What do people think about the network coverage and connection on calls and the 3.5G that you aparently get for the net. I was also told they no longer use o2 as the back up signal and use orange instead. Does anyone know if this also includes the tmobile signal since they merged the signals? Overall a good network? |
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#2 |
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Forum Member
Join Date: May 2009
Posts: 1,262
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No real issues whatsoever with Three personally. Mobile internet has good speeds and I get 3G most of the time. Its only in some parts of Stafford where I study that I get 2G signal but that is largely down to the buildings.
Cant remember the last time I didnt have any signal on Three. |
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#3 |
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Forum Member
Join Date: Sep 2006
Posts: 1,114
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I found the network on the whole to be very good. Customer services / technical services not so good.
They are testing the removal of orange now, in some places, and if that doesn't have any significant effect, I guess that will continue. |
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#4 |
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Forum Member
Join Date: May 2009
Location: Far Far Away
Posts: 1,749
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There selling iPad soon on a monthly tariff so hello 3!
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#5 |
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Forum Member
Join Date: Apr 2005
Location: Scotland
Posts: 4,966
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Doesn't currently include T-mobile at the moment for 3 customers, it might next year with the merging of the Whole T-Orange network but no one knows for sure how that will see 3 customers working out..
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#6 |
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Forum Member
Join Date: Jun 2001
Location: Southwick Brighton West Sussex
Posts: 1,246
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I had 3 about 4 months now and its load better than orange that i was with Internet is much faster
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#7 |
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Forum Member
Join Date: Mar 2007
Posts: 6,737
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I have a 3 mobile broadband dongle and its very fast and wherever i am, always seem to get excellent HSPA signal.
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#8 |
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Forum Member
Join Date: Nov 2005
Posts: 1,467
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Be warned though that the roaming agreement with Orange seems to be coming to an end, at the moment they suggest that its only areas they believe has good enough 3G coverage, but its causing some problems leaving some with no signal, see 3g.co.uk forum about this.
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#9 |
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Forum Member
Join Date: Jan 2007
Posts: 587
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They seem to be turning off the Orange back up all over the place. Here in Northumberland there is no 3 3G signal for about 11 miles and we have relied on the Orange back up for years. Last week, without any notice or warning, the Orange roaming was ceased leaving a lot of people with phones displaying Emergency Calls Only.
Personally I think the way that 3 has handled this is shocking. While I understand this area must have been costing them a fortune, they shouldn't have entered into the agreement in the first place if they weren't going to honour it. Worse still is the lack of communication before leaving people high and dry. |
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#10 |
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Forum Member
Join Date: Jan 2008
Location: Cheshire
Posts: 4,398
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I put a 3 sim in my iPhone 3g when the contract expired and it was much better than O2. I even had cause to deal with customer services and they weren't as bad as people say
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#11 |
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Forum Member
Join Date: Apr 2010
Posts: 483
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I have had phones on Three for the last few years, I was sceptical at first because there where so many bad reviews regarding signal (this was about 3 years ago) but I have had about 6 phones with them and have never experienced any problems.
Would recommend them 100% |
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#12 |
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Inactive Member
Join Date: Oct 2002
Location: Glasgow
Posts: 10,276
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It's not been good for me and has been a call dropper for years. I only use it now as a PAYG backup.
Reviewcentre have a large number of review conributions (900+) about 3, other networks are reviewed too: http://www.reviewcentre.com/reviews12640.html |
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#13 |
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Forum Member
Join Date: Aug 2002
Location: walsall, uk.
Posts: 182
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i experience a lot of no signal problems, but have been with them for over 5 years, get a new phone every 18 months and it only costs me £5 a month
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#14 |
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Forum Member
Join Date: Dec 2005
Location: Slough
Posts: 1,139
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Good but they only offer 24 months contracts
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#15 |
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Forum Member
Join Date: Aug 2010
Posts: 3,282
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Quote:
Good but they only offer 24 months contracts
WRONG. Their standard contrat is 24 months. You can still have an 18 months contract, but it will cost you £5 per month more, for less minutes/texts/data. 3 on the whole, are great. |
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#16 |
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Forum Member
Join Date: Nov 2010
Posts: 27
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I would say that 3 are one of the best networks especially for data 3.5G. My data rates have actually increased over the last year from about 1.5 mb/s to 2.5 mb/s. Ive never had a problem with there phone service either when traveling around the country. They are constanstly improving their own network but the end of the T-mobile/ orange deal may set them back! best check with them directly! I find the customer service to be fine most of the time not outstanding but better then O2! forsure!
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#17 |
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Forum Member
Join Date: Nov 2002
Location: Scotland
Posts: 863
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Thanks for the comments, looks like 3 has a lot of happy customers.
Is there any indicator on your mobile to tell you when you are using the 3 network and when you are relying on the orange signal? |
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#18 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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Yes the fact that you have 3G or 2G, all phone have different symbols for this, they very.
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#19 |
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Inactive Member
Join Date: Mar 2008
Posts: 2,619
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Quote:
Thanks for the comments, looks like 3 has a lot of happy customers.
Is there any indicator on your mobile to tell you when you are using the 3 network and when you are relying on the orange signal? Some phones will also show a roaming indicator - as the service provided by Orange is roaming coverage rather than home network. |
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#20 |
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Forum Member
Join Date: Mar 2009
Posts: 189
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Quote:
I have a 3 mobile broadband dongle and its very fast and wherever i am, always seem to get excellent HSPA signal.
add in 24 pounds cashback via quidco and its a bargain. |
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#21 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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Quote:
On most phones, if you're using 3 it'll say 3G or 3.5G somewhere near the signal indicator, while on Orange it'll have various things - perhaps a G or E, or just a little symbol of a tower like mine.
Some phones will also show a roaming indicator - as the service provided by Orange is roaming coverage rather than home network. |
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#22 |
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Forum Member
Join Date: Jun 2004
Posts: 965
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Quote:
They seem to be turning off the Orange back up all over the place. Here in Northumberland there is no 3 3G signal for about 11 miles and we have relied on the Orange back up for years. Last week, without any notice or warning, the Orange roaming was ceased leaving a lot of people with phones displaying Emergency Calls Only.
Personally I think the way that 3 has handled this is shocking. While I understand this area must have been costing them a fortune, they shouldn't have entered into the agreement in the first place if they weren't going to honour it. Worse still is the lack of communication before leaving people high and dry. |
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#23 |
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Forum Member
Join Date: Nov 2004
Location: England
Posts: 2,523
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Sh1te customer service, i will never use again EVER !
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#24 |
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Forum Member
Join Date: Jun 2001
Location: Basingstoke, UK
Posts: 479
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Quote:
Sh1te customer service, i will never use again EVER !
On the Whole though they are very competant and have helped every time I have called them. The worst problem is trying to leave them! They will keep you for as long as possible. I left Three to get my Iphone when only O2 had them. Took me nearly 40 minutes to persuade them to part with a PAC code. I will be going back to three though. My Wife is still with them and has had no problems. Recently one of the cell towers near our home went and we reported it and they said it was a major fault that would take 7-10 days to resolve. When at Home they put a free divert in place while the mast was down. They refunded a weeks worth of line rental also. I thought that was good customer service. The cell site was repaired in 3 days. 3 also seem to give 2 year warranties on 2 year contracts aswell so bear that in mind too. |
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#25 |
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Forum Member
Join Date: Jul 2006
Location: Merseyside
Posts: 1,068
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I have been with 3 for 3 years on contract. People complain with no network mine is fine.
Cheap tarriffs. I have just been upgraded 24 months. Nokia C7.. Unlimited 3 - 3 calls. 1GB Internet. 900 Mix and Match £23.00 a month with loyalty discounts cant beat that. Customer services are a hit and miss. I have a contact number for a small team in Glasgow. I only really ever speak with them. I was allowed to leave my 3 Mobile Broadband contract early as poor connections however that was 3 yrs ago so probably alot better now. |
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