I have a problem with my XW380, and I wondered if anyone here has seen it, or can reproduce it?
TV is a Panny 37PX70.
Connection is to HDMI1
XW380 Settings:
HDMI Video Mode - On
HDMI Video Format - Automatic
Deep Colour Output - Automatic
HDMI Audio Output - On
HDCP on HDMI Output - On
Contents Type Flag - Automatic
VIERA Link - On
I cannot get any Freeview HD channels, but bought this machine for the twin tuner capability,
The issue is, when I record or watch an SD channel, though the XW380 tuner(s), AND, the programme is simultaneously being broadcast in HD, the TV will not switch to 'Wide' mode, but displays a stretched 4:3 image instead, in 'Auto' aspect mode.
If a programme is not being simultaneously being broadcast in HD, 'Wide' mode is displayed correctly on the TV.
If I connect with RGB Scart, 'Wide' mode is correctly displayed on all channels.
I can select '16:9' mode manually on the TV, and the display is then correct from the XW380, but as the TV is often used for 4:3 videos, I don't want to leave it permanently in 16:9 mode, when 'Auto' mode should work correctly.
I also have a Panasonic EX98V, and this does not produce the problem. My old Humax Freeview box, also did not produce the problem.
I can only deduce that this is being caused by something in the broadcast encoding, not being correctly processed and passed through HDMI by the XW380. I'm struggling to decide whether the machine is faulty, or whether it will work correctly once Freeview HD is enabled in my area. Unfortunately, by then, the warranty will have expired if it does not. Further, I don't want to go to the hassle of exchanging the machine (purchased from Amazon), if another one is going to do exactly the same.
Can anyone advise?