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O2 Fault reporting


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Old 27-11-2010, 16:19
Pete Baker.
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Any web page/email to send details of a network fault to?

Just in my local area there's been no data connection all day (on 2 of our phones). Not bothering me as I'll use wifi at home but if it's easy to report i'd send them a message
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Old 27-11-2010, 17:04
Daveoc64
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Location: Bristol (BBC1 West)
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Any web page/email to send details of a network fault to?

Just in my local area there's been no data connection all day (on 2 of our phones). Not bothering me as I'll use wifi at home but if it's easy to report i'd send them a message
Try putting your postcode into:

http://status.o2.co.uk/

It might show a known issue in your area (in which case, I wouldn't bother reporting it).

Also, I'd check the Planned Maintenance bit - it might be that your area is covered by some scheduled maintenance.
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Old 27-11-2010, 17:26
prking
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There are instructions on the status page as to how to report a fault.
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Old 27-11-2010, 17:27
Pete Baker.
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Thanks guys
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