I noticed this yesterday that 02 had droped the 1471 service. I never used it much but I did use it now and again.
Darren
Darren
O2 have now killed off 1471
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Originally Posted by TheBigM:
“You attack his post but offer no explanation when that's all he was asking for! That's just smoke and mirrors, not sophistry.”
“You attack his post but offer no explanation when that's all he was asking for! That's just smoke and mirrors, not sophistry.”
Its normally fairly obvious which posters know a bit more than others and although they might not always say exactly why they do, that is also fairly obvious.
Noticed this yesterdayt as my phone was off and wanted to see who called.
This service in now unavilable, just as well I have my PAC they are getting worse as a company this year.
Think i'll to back to Vodafone as I think they still do *#147# should tell me the last caller.
This service in now unavilable, just as well I have my PAC they are getting worse as a company this year.
Think i'll to back to Vodafone as I think they still do *#147# should tell me the last caller.
I also noticed this yesterday!
Very annoying.
Now, Vodafone are the only network to offer 1471.
Just a note too, The 'missed call service' that o2 are pushing as well as the service on the other networks the ofter it all charge the caller to listen to the message informing them you're unavailable. Vodafone is the only network which offer a missed calls service which does not cost the caller.
Very annoying.
Now, Vodafone are the only network to offer 1471.
Just a note too, The 'missed call service' that o2 are pushing as well as the service on the other networks the ofter it all charge the caller to listen to the message informing them you're unavailable. Vodafone is the only network which offer a missed calls service which does not cost the caller.
Originally Posted by prking:
“So because there is no Google link available, you don't want to believe it.
That's fair enough. You should be sceptical, there is an awful lot of guff posted on here by people who have thought about something for all of five minutes.
But I'd hope you would also accept that there may be people on here who have real world knowledge that they want to share.
You should also accept that not everything has an online source.
Over the years I've seen this 'You can't provide a link, so it must be wrong' attitude many, many times (I was telneting over JANET before the Web was invented) but its the first time it's been directed at me. If you want me to be honest I find it a little amusing.
I have mentioned your use of google, because it seems to me that you consider it, at the least, a way of justifying your point of view. I think you give too much weight to things you read online, which is why I suggested that you talk to some real people involved in the industry.
I do like a good discussion, so I thank you for the opportunity.”
“So because there is no Google link available, you don't want to believe it.
That's fair enough. You should be sceptical, there is an awful lot of guff posted on here by people who have thought about something for all of five minutes.
But I'd hope you would also accept that there may be people on here who have real world knowledge that they want to share.
You should also accept that not everything has an online source.
Over the years I've seen this 'You can't provide a link, so it must be wrong' attitude many, many times (I was telneting over JANET before the Web was invented) but its the first time it's been directed at me. If you want me to be honest I find it a little amusing.
I have mentioned your use of google, because it seems to me that you consider it, at the least, a way of justifying your point of view. I think you give too much weight to things you read online, which is why I suggested that you talk to some real people involved in the industry.
I do like a good discussion, so I thank you for the opportunity.”
I have to agree with this chap here. Some of us work in the industry and I come from a telecoms engineering background also (for my sins).
My guess (note the word guess) is that the infrastrucure used for 1471 has reached "end of life" and wasn't easy to repair/replace cost-wise, against how many people used it. (I knew it was there, but only used it once in 14 months)
However as I don't work for O2, I could be wrong.
Originally Posted by Appleseed:
“T-Mobile require your voicemail to be off.
If the mobile is off/in a bad area, the caller hears a message asking if they would like to send a 'missed call' text to the mobile.”
“T-Mobile require your voicemail to be off.
If the mobile is off/in a bad area, the caller hears a message asking if they would like to send a 'missed call' text to the mobile.”
Err... thats not how it works on my T-Mob phone.
Voicemail has always been on, and I still get text messages saying missed call from whoever. And I've never heard the message if I'd like to send a missed call text when calling T-Mob friends.
Originally Posted by prking:
“What is that argument based on? Your intimate day to day knowledge of how the network works?”
“What is that argument based on? Your intimate day to day knowledge of how the network works?”
It's based on common sense.
1471 is a phone call, placed like any other.
When a customer dials it, they are using up the same capacity on a particular cell as a call to their mother would. Within the network, it's probably better than many calls as it shouldn't need to be terminated on a network other than O2.
Hence why I asked if it was related to the 1471 systems rather than capacity on the network. If the concern is network capacity, then a service that is hardly being used surely cannot bring that concern!?
Originally Posted by prking:
“This is a plus point for Vodafone, however small. Should get them a few customers.”
“This is a plus point for Vodafone, however small. Should get them a few customers.”
Not really i'd prefer a text for EVERY person that i get missed call.. 1471 ONLY works for the last caller and therefore limited. So Orange would be Tops there as they have had if for awhile, however missed calls texts/1471 are hardly selling points nowadays..
Originally Posted by Daveoc64:
“It's based on common sense.
1471 is a phone call, placed like any other.”
“It's based on common sense.
1471 is a phone call, placed like any other.”
It could load up the 'records server' when folk want it at peak times.. where as a text like what Orange do will just come through when it's best for the network/server to deal with it... no?? There could be many reasons like new systems they are upgrading do not support it or would cost to implement it so goodbye it is.. Companies don't just get rid of something because it wasn't being used much.. they get rid as it was costing/causing an issue...Simple.
Originally Posted by kingdave:
“Err... thats not how it works on my T-Mob phone.
Voicemail has always been on, and I still get text messages saying missed call from whoever. And I've never heard the message if I'd like to send a missed call text when calling T-Mob friends.”
“Err... thats not how it works on my T-Mob phone.
Voicemail has always been on, and I still get text messages saying missed call from whoever. And I've never heard the message if I'd like to send a missed call text when calling T-Mob friends.”
I stand corrected.
It used to be that if voicemail was on, the caller was given the opportunity to leave a message, but if it wasn't they were asked to press '1' to send a 'missed call' text, or simply hang up (and not send one)
If my phone is off and someone calls it, they hear something along the lines of 'this person is unavailable, press 1 if you'd like to send a text informing them you called'.
My voicemail is turned off.
I'm wondering if there's some kind of option that's either on or off?
There is an option on my online account to activate something called 'who called bar' but i'm not sure what this is!
Originally Posted by The Lord Lucan:
“Not really i'd prefer a text for EVERY person that i get missed call.. 1471 ONLY works for the last caller and therefore limited. So Orange would be Tops there as they have had if for awhile, however missed calls texts/1471 are hardly selling points nowadays..”
“Not really i'd prefer a text for EVERY person that i get missed call.. 1471 ONLY works for the last caller and therefore limited. So Orange would be Tops there as they have had if for awhile, however missed calls texts/1471 are hardly selling points nowadays..”
I'm sure you are correct, I don't know how many people consider it essential. I'd guessed it wasn't many.
It's pretty easy to find all mentions by O2, of 1471:
http://www.google.com/search?num=100....uk+%221471%22
http://www.google.com/search?num=100....uk+%221471%22
I just phoned Customer Service at O2 to ask them what the alternative is! And they said either voicemail or the text option but not both!
So now if someone phones me when I am on a call and does not leave a message I will never know.
I said to the CS Agent 'Why on earth would a company the size of O2 take away a service like that and not replace it with anything'
She then cheekily replied 'A company the size of O2 can do what they want'
So I said so can I 'Cancellations please'
Cheek!
So now if someone phones me when I am on a call and does not leave a message I will never know.
I said to the CS Agent 'Why on earth would a company the size of O2 take away a service like that and not replace it with anything'
She then cheekily replied 'A company the size of O2 can do what they want'
So I said so can I 'Cancellations please'
Cheek!
Originally Posted by The Lord Lucan:
“Not really i'd prefer a text for EVERY person that i get missed call.. 1471 ONLY works for the last caller and therefore limited. So Orange would be Tops there as they have had if for awhile, however missed calls texts/1471 are hardly selling points nowadays..”
“Not really i'd prefer a text for EVERY person that i get missed call.. 1471 ONLY works for the last caller and therefore limited. So Orange would be Tops there as they have had if for awhile, however missed calls texts/1471 are hardly selling points nowadays..”
http://service.o2.co.uk/IQ/SRVS/CGI-...le),CASE=13455
Originally Posted by O2:
“We have 3 other services that offer a much better experience for you
• Voicemail
• Visual Voicemail for our iPhone customers (except P&G)
• O2 Call Alert service.”
“We have 3 other services that offer a much better experience for you
• Voicemail
• Visual Voicemail for our iPhone customers (except P&G)
• O2 Call Alert service.”
Except that none of these replicate the features of 1471. I have Visual Voicemail on, but I wish there was a way to find out when someone called but didn't leave a message.
I'm not a big fan of the "missed call text" concept either, but it would be better than nothing.
Originally Posted by The Lord Lucan:
“Not really i'd prefer a text for EVERY person that i get missed call.. 1471 ONLY works for the last caller and therefore limited. So Orange would be Tops there as they have had if for awhile, however missed calls texts/1471 are hardly selling points nowadays..”
“Not really i'd prefer a text for EVERY person that i get missed call.. 1471 ONLY works for the last caller and therefore limited. So Orange would be Tops there as they have had if for awhile, however missed calls texts/1471 are hardly selling points nowadays..”
1471 on O2 didn't work like that.
You could "delete" the last caller's number and it would keep finding the previous caller's number.
I find Orange's text alerts are too intrusive.
Originally Posted by prking:
“But I'd hope you would also accept that there may be people on here who have real world knowledge that they want to share.
You should also accept that not everything has an online source.
Over the years I've seen this 'You can't provide a link, so it must be wrong' attitude many, many times (I was telneting over JANET before the Web was invented) but its the first time it's been directed at me. If you want me to be honest I find it a little amusing.
I have mentioned your use of google, because it seems to me that you consider it, at the least, a way of justifying your point of view. I think you give too much weight to things you read online, which is why I suggested that you talk to some real people involved in the industry.”
“But I'd hope you would also accept that there may be people on here who have real world knowledge that they want to share.
You should also accept that not everything has an online source.
Over the years I've seen this 'You can't provide a link, so it must be wrong' attitude many, many times (I was telneting over JANET before the Web was invented) but its the first time it's been directed at me. If you want me to be honest I find it a little amusing.
I have mentioned your use of google, because it seems to me that you consider it, at the least, a way of justifying your point of view. I think you give too much weight to things you read online, which is why I suggested that you talk to some real people involved in the industry.”
I too have real world knowledge to share, the problem I have with your posts is you post things as fact with no supporting information, "it puts a strain on the network", highly unlikely and you haven't got that from anywhere or provided an explanation of why that would be the case, it's just made up.
O2 hasn't said that, nothing online suggests that's the case and from a technical standpoint it's an unsupportable claim too.
It will simply be a call placed to a system that connects to a call log database that is already in place and relays automated output. I work for an ISP and I have an understanding of how large infrastructure works, 1 little feature / system like this couldn't stress a network, especially if it's only used lightly.
I could understand them not wanting to replace such a system at great cost, or not carry on maintaining it, or wanting to replace equipment as part of a project and the new equipment not being able to support the feature, but not that it stresses the network, especially as you haven't given any information or reasoning behind the claim.
There was no technical explanation, no source, nothing and it was purely speculation on your part, but posted as if it were fact.
I've given my opinion above. I don't think you've taken it, and the comments of other people, on board. Online sources are clearly very important to you and I don't think anyone is going to convince you otherwise.
Try Hullomail, it's free!
http://www.hullomail.com/uk/index.html
You set it up to replace your network's voicemail service which means you receive a text, email or both when you receive a voicemail. Not only this, but you can set it up to notify you if you have a missed call which your phone never receives due to being switched off, out of service, using 2G internet etc.
It will work with any phone, but there is an app for certain models which works similar to iPhone's visual voicemail. If you use mobileMe or Google to sync your contacts it will also notify you with the name of the contact who has called/left a message instead of just the number too.
Hope this is useful.
Just note that you will get billed for the divert (when people leave messages) as well as when you pick up the messages. This isn't a problem if you have plenty of free minutes as it comes out of them, but if not it might be a deal-breaker for you... depending on how often you get voicemails.
http://www.hullomail.com/uk/index.html
You set it up to replace your network's voicemail service which means you receive a text, email or both when you receive a voicemail. Not only this, but you can set it up to notify you if you have a missed call which your phone never receives due to being switched off, out of service, using 2G internet etc.
It will work with any phone, but there is an app for certain models which works similar to iPhone's visual voicemail. If you use mobileMe or Google to sync your contacts it will also notify you with the name of the contact who has called/left a message instead of just the number too.
Hope this is useful.
Just note that you will get billed for the divert (when people leave messages) as well as when you pick up the messages. This isn't a problem if you have plenty of free minutes as it comes out of them, but if not it might be a deal-breaker for you... depending on how often you get voicemails.
Originally Posted by markrduk:
“Try Hullomail, it's free!
http://www.hullomail.com/uk/index.html
You set it up to replace your network's voicemail service which means you receive a text, email or both when you receive a voicemail. Not only this, but you can set it up to notify you if you have a missed call which your phone never receives due to being switched off, out of service, using 2G internet etc.
It will work with any phone, but there is an app for certain models which works similar to iPhone's visual voicemail. If you use mobileMe or Google to sync your contacts it will also notify you with the name of the contact who has called/left a message instead of just the number too.
Hope this is useful.
Just note that you will get billed for the divert (when people leave messages) as well as when you pick up the messages. This isn't a problem if you have plenty of free minutes as it comes out of them, but if not it might be a deal-breaker for you... depending on how often you get voicemails.”
“Try Hullomail, it's free!
http://www.hullomail.com/uk/index.html
You set it up to replace your network's voicemail service which means you receive a text, email or both when you receive a voicemail. Not only this, but you can set it up to notify you if you have a missed call which your phone never receives due to being switched off, out of service, using 2G internet etc.
It will work with any phone, but there is an app for certain models which works similar to iPhone's visual voicemail. If you use mobileMe or Google to sync your contacts it will also notify you with the name of the contact who has called/left a message instead of just the number too.
Hope this is useful.
Just note that you will get billed for the divert (when people leave messages) as well as when you pick up the messages. This isn't a problem if you have plenty of free minutes as it comes out of them, but if not it might be a deal-breaker for you... depending on how often you get voicemails.”
Diverted calls don't come out of allowances with any provider (assuming that the divert number begins 01,02,07 etc that is)
Couple that with the fact that it costs money to retrieve messages and it's not attractive - and definitely not free!
I'm pretty sure it does come out of your allowance. My girlfriend and I, on Vodafone and o2 respectively have been using it for months and have never been billed extra. This is a direct quote from the FAQ page:
-------
Will my Mobile Operator charge me for using HulloMail?
When you are in the UK, calls made to you that are diverted to HulloMail and calls you make to HulloMail should be covered within your monthly minute allowance, but please confirm this with your Mobile Operator. If you keep within your allowance you should not see any additional charges. If you exceed your allowance then charges will be added according to your plan.
-------
So it is 'free' as long as you have free minutes - certainly it is for o2 and Vodafone... not sure on the other networks. It will also deliver an mp3 of you voicemail to your email address which saves you calling the number if you want to save on usage of free minutes.
It probably isn't an option for people on Pay as You Go (does it even let you change the divert on PAYG?) and people who have limited free minutes, but if you have more than you ever use, it isn't an issue - especially if you only get voicemails occasionally anyways.
EDIT: Just checked their FAQ - only pay as you go users on 3 and Giffgaff can use Hullomail.
-------
Will my Mobile Operator charge me for using HulloMail?
When you are in the UK, calls made to you that are diverted to HulloMail and calls you make to HulloMail should be covered within your monthly minute allowance, but please confirm this with your Mobile Operator. If you keep within your allowance you should not see any additional charges. If you exceed your allowance then charges will be added according to your plan.
-------
So it is 'free' as long as you have free minutes - certainly it is for o2 and Vodafone... not sure on the other networks. It will also deliver an mp3 of you voicemail to your email address which saves you calling the number if you want to save on usage of free minutes.
It probably isn't an option for people on Pay as You Go (does it even let you change the divert on PAYG?) and people who have limited free minutes, but if you have more than you ever use, it isn't an issue - especially if you only get voicemails occasionally anyways.
EDIT: Just checked their FAQ - only pay as you go users on 3 and Giffgaff can use Hullomail.
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