|
||||||||
3 Broadband price increase, in contract ? |
![]() |
|
|
Thread Tools | Search this Thread |
|
|
#1 |
|
Forum Member
Join Date: Nov 2004
Location: England
Posts: 2,523
|
3 Broadband price increase, in contract ?
I have a 3 dongle and received a letter telling me that my monthly charge will be increasing in line with inflation ?
They cant do this when in contract can they ??? As well as the vat increase ??? Not happy
|
|
|
|
|
Please sign in or register to remove this advertisement.
|
|
|
#2 |
|
Forum Member
Join Date: Oct 2004
Posts: 14,636
|
Read the terms and conditions.
If it says they can do it (and I recall a clause in 3's T&Cs that VAT is certainly not a reason for cancelling a contract, don't know about inflation), then they can. |
|
|
|
|
|
#3 |
|
Forum Member
Join Date: Sep 2006
Location: Norfolk
Posts: 3,673
|
The VAT increase is no cause to cancel. Look at your bill, the amount is always Exc VAT, and then VAT is added at a rate set by the Government. It's out of their hands.
However, any other price increase (inflation etc) DOES give you right to cancel. It won't be in the contract, but if they have slipped it in it would make it unfair and challengable. For instance, a year ago the economy was deflating. Did they reduce your bill in line with that? I'm guessing not. |
|
|
|
|
#4 |
|
Forum Member
Join Date: Oct 2004
Posts: 14,636
|
Quote:
However, any other price increase (inflation etc) DOES give you right to cancel.
Quote:
Originally Posted by 3
We may vary any of the terms of your
agreement, including our Packages, on the following basis: (a) any updated Packages and new terms will be available on our website and on request to Three Customer Services; (b) we will let you know at least one month in advance if we decide to: (i) discontinue your Package; or (ii) make any variations to your agreement which are likely to be of detriment to you; or (iii) increase the fixed periodic charges for your Package (if applicable) by an amount which is more than the percentage increase in the Retail Prices Index Figure (or any future equivalent) in any twelve month period. You can end the agreement for such variations as explained in Section 10. Subject to the above, you will not be able to end the agreement if such variation or increase: (i) is due to changes to the law, government regulation or licence which affect us; or |
|
|
|
|
|
#5 |
|
Inactive Member
Join Date: Oct 2002
Location: Glasgow
Posts: 10,276
|
3 have a history of increasing prices and reducing customer benefits after they have signed up to their network.
The simple answer is that any change to your contract that is detremental allows a customer to cancel the contract within a set period (30 days?), if they don't it's accepted they agree to the new terms. |
|
|
|
|
|
#6 |
|
Forum Member
Join Date: Mar 2009
Posts: 14,541
|
Quote:
3 have a history of increasing prices and reducing customer benefits after they have signed up to their network.
The simple answer is that any change to your contract that is detremental allows a customer to cancel the contract within a set period (30 days?), if they don't it's accepted they agree to the new terms. |
|
|
|
|
|
#7 |
|
Inactive Member
Join Date: Oct 2002
Location: Glasgow
Posts: 10,276
|
Quote:
They've never increased my price, in fact they doubled my data allowance without me asking or paying any more. They are already the cheapest mobile BB provider with the most 3G coverage and pretty good capacity, so I can't really see the issue.
3 have a long history of losing customers because they have changed their terms to customers detriment. I use very little mobile broadband but get great coverage and bandwidth from Vodafone on PAYG and £15 buys 1GB of data that lasts me more than a year.... beat that 3!! |
|
|
|
|
|
#8 |
|
Forum Member
Join Date: Mar 2009
Posts: 14,541
|
Quote:
Not really... it depends on usage. If you don't use a lot of mobile boradband 3 are expensive as they require a monthly commitment.
3 have a long history of losing customers because they have changed their terms to customers detriment. I use very little mobile broadband but get great coverage and bandwidth from Vodafone on PAYG and £15 buys 1GB of data that lasts me more than a year.... beat that 3!! |
|
|
|
|
|
#9 |
|
Forum Member
Join Date: Oct 2004
Posts: 14,636
|
Quote:
I use very little mobile broadband but get great coverage and bandwidth from Vodafone on PAYG and £15 buys 1GB of data that lasts me more than a year.... beat that 3!!
As I type I am in a fairly large city, and yet, my Vodafone mobile is on 2.5G. 3G coverage is okay, although spotty. |
|
|
|
|
|
#10 |
|
Forum Member
Join Date: Mar 2009
Posts: 14,541
|
Quote:
For a lot of people, 3 already have Vodafone beat. The 3G coverage of the former is leagues ahead of the latter, particularly in more rural areas.
As I type I am in a fairly large city, and yet, my Vodafone mobile is on 2.5G. 3G coverage is okay, although spotty. |
|
|
|
|
|
#11 |
|
Forum Member
Join Date: Jan 2004
Location: Glasgow
Posts: 615
|
Did anyone get their contract cancelled?
|
|
|
|
![]() |
|
All times are GMT. The time now is 17:39.


