My Mums Blackberry Torch which is only 2 weeks old ( we got it from Orange upgrades) stopped making or receiving text or phone calls last Friday. You can still use the WAP and surf the web. I phoned I contacted Orange who after running a diagnostic said the phone had been reported stolen by one of the other networks! They said it must have been an error and they will contact the UK Blacklist people. we are sat with the phone not doing what we need it to do and Orange say we have to wait until they can find which network have blocked the phone so the can contact them. I want to know how this can happen and who else can I contact to kick some ass! The UK blacklist people don't accept calls from people other than the networks, What should I be saying to Orange as I am fed up of hitting my head on a brick wall!
