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Pizza Hut making off without payment |
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#1 |
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Forum Member
Join Date: Aug 2003
Location: London
Posts: 1,825
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Pizza Hut making off without payment
Dear Pizza Hut,
You really need to implement a system like Nandos where customers pay before eating. Otherwise many of your customers will continue to leave without paying. Also your customer service is awful and your pizzas are nasty with spray-on-grease yuck. Regards, Satellite John |
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#2 |
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Forum Member
Join Date: Nov 2006
Posts: 14,065
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Spill the beans Satellite John.
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#3 |
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Forum Member
Join Date: Dec 2001
Location: Cheltenham
Posts: 718
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These are the Digital Spy Forums, not pizza hut.
But understand that you are here for a rant. So how have they upset you? |
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#4 |
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Forum Member
Join Date: Nov 2006
Location: Chez Newda
Posts: 3,948
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I agree actually. I can think of more times I've been to pizza hut and had appalling service, than times i've had good service.
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#5 |
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Forum Member
Join Date: Dec 2001
Location: Cheltenham
Posts: 718
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Quote:
I agree actually. I can think of more times I've been to pizza hut and had appalling service, than times i've had good service.
Their delivery service is much better.. |
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#6 |
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Forum Member
Join Date: Dec 2005
Location: West
Posts: 3,160
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This is in the Advice forum.... what advice would you like?
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#7 |
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Guest
Join Date: Jan 2007
Posts: 13,792
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Quote:
This is in the Advice forum.... what advice would you like?
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#8 |
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Forum Member
Join Date: Aug 2003
Location: London
Posts: 1,825
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I have had bad service in Pizza Hut before.
Also: http://www.mirror.co.uk/news/top-sto...5875-22801659/ |
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#9 |
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Forum Member
Join Date: Jan 2009
Posts: 594
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Know what you mean though personally i think their delivery service is worse.
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#10 |
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Forum Member
Join Date: Dec 2005
Location: West
Posts: 3,160
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Quote:
Does anyone use it for advice these days?
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#11 |
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Forum Member
Join Date: Sep 2007
Posts: 2,105
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I did a runner from pizza hut when I was about 13. There was 11 of us so it weren't easy! I still feel guilty to this day but it's their fault for advertising as cheap when they're not within a 13yo's budget.
![]() I don't really like PH, I prefer Dominoes but they don't do the delicious warm cookie dough that PH do! *drools* |
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#12 |
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Forum Member
Join Date: Dec 2008
Posts: 1,216
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In most places like PH, the server has to foot the bill for runners,,,,
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#13 |
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Forum Member
Join Date: Aug 2003
Location: London
Posts: 1,825
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Quote:
In most places like PH, the server has to foot the bill for runners,,,,
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#14 |
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Inactive Member
Join Date: Jul 2007
Posts: 16,886
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Quote:
Dear Pizza Hut,
You really need to implement a system like Nandos where customers pay before eating. Otherwise many of your customers will continue to leave without paying. Also your customer service is awful and your pizzas are nasty with spray-on-grease yuck. Regards, Satellite John |
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#15 |
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Forum Member
Join Date: Jul 2006
Posts: 17,226
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Pizza Hut really annoys me.
Sometimes I go there with an hour and thirty minutes to spare before I have an important appointment. It takes half an hour for them to bring drinks, anotherh alf an hour for them to bring the pizza, which is usually cold. We wolf that down, then wait forever for the billl. At which point we're starting to panic. We prompt them two more times and we still don't get the bill. We get up, stand waiting, and we still don't get the bill. My appointment is in five minutes and if you want me to pay, BRING THE BILL! I have to say I've never left without paying, but I've been so irritated by the length of time it takes them to accept my payment that I've been tempted to throw some money on the table, hpoe for the best, and run off so I can actually meet my appointment. |
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#16 |
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Forum Member
Join Date: Mar 2007
Posts: 1,823
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we had pizza hut over the hols and it was awful
we paid for our pizza tho!
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#17 |
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Forum Member
Join Date: Nov 2010
Location: The TARDIS apart from Sundays
Posts: 1,384
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I've never waited long for anything in pizza hut. The last time I was there, it was a group of eight. We got our drinks within ten minutes of sitting. The pizza's were there ten/fifteen minutes after that and when we asked for the bill the waitress was back within three minutes with it for us. This is a general time whenever I go.
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#18 |
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Forum Member
Join Date: Jan 2007
Location: Swashbuckling on Melee Island.
Posts: 21,624
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What I don't get is why the people complaining at constant bad service and food are still going back?
Surely, if it is as bad as you say you would have given up and found somewhere that offers better service and food? |
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#19 |
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Forum Member
Join Date: Aug 2010
Location: Essex
Posts: 16,223
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Quote:
but it's their fault for advertising as cheap when they're not within a 13yo's budget.
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#20 |
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Forum Member
Join Date: Dec 2001
Location: Cheltenham
Posts: 718
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Quote:
I've never waited long for anything in pizza hut. The last time I was there, it was a group of eight. We got our drinks within ten minutes of sitting. The pizza's were there ten/fifteen minutes after that and when we asked for the bill the waitress was back within three minutes with it for us. This is a general time whenever I go.
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#21 |
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Forum Member
Join Date: Dec 2010
Posts: 1,275
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ive worked in a pizza hut and i and the majority of my co-workers gave really good service but were treat like dirt by the majority of customers - i once had to serve 18 people by myself on a busy day and they left me a 4p tip!!
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#22 |
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Guest
Join Date: Oct 2007
Posts: 946
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Leaving without paying is stealing no matter how you look at it.
And yes staff are made to stump up any missing cash at the end of the night, however if they are over they dont get to keep the extra, funny that! |
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#23 |
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Forum Member
Join Date: Mar 2008
Location: dole office.
Posts: 35,107
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the last time i went to pizza hut there was a cloud of little flies on and over the pasta bar. :shudder:
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#24 |
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Inactive Member
Join Date: Nov 2010
Posts: 2,411
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I remember doing a runner once from a London Pizza hut. I was co-erced by a mate. We would have been late teens at the time, so quite a long time ago.
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#25 |
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Forum Member
Join Date: Aug 2003
Location: London
Posts: 1,825
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Quote:
Leaving without paying is stealing no matter how you look at it.
And yes staff are made to stump up any missing cash at the end of the night, however if they are over they dont get to keep the extra, funny that! Either way, this sounds illegal to me.
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