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Anybody bought online at QED?


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Old 24-11-2001, 19:31
RichardS
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Location: Barnsley
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Just been browsing and found a JVC 28" W/S at £544 on QED website which is £50 cheaper than I've seen it anywhere else.

Can anyone tell me if they've bought from this site and what they thought of the service?
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Old 26-11-2001, 21:01
shez316
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I ordered a S-Vhs video from them last month. They replied to my e-mails promptly. The service was good and they delivered within the promised time.
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Old 27-11-2001, 12:28
Glen
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Which 28"JVC are you looking at. I recently got AV28WTF1 from Home Electrical Direct (£490), or is it the Pro-Logic version you're intrested in?
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Old 28-11-2001, 19:27
RichardS
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Its the JVC AV28WFR1
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Old 29-11-2001, 14:50
jaymz
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I had a very bad experience with QED.

I ordered a Yamaha TSS-1, they took my payment from the card the same day, and sent one e-mail confirming the order.
I heard nothing else for 2 weeks.

I sent several e-mails (no reply), eventually phoned them up, and was told "oh yes, that's on special order - takes 2 or 3 weeks for delivery".

Then when they did try and deliver it, they forgot to put the company name (my department at the university) on the address label, so it couldn't be delivered, and took them several more days to sort that out.

They may be cheap, but no excuse for poor customer service.

J.

PS It works fine, by the way!
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Old 29-11-2001, 23:07
NickE
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I've used them several times for both large and small items - no problems at all. Delivery was always prompt, and for the large items they phoned a couple of days ahead to arrange a date and time. Very pleased with them, and their prices are excellent.
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