Anybody bought online at QED?

RichardS · 24-11-2001, 19:31

Just been browsing and found a JVC 28" W/S at £544 on QED website which is £50 cheaper than I've seen it anywhere else.

Can anyone tell me if they've bought from this site and what they thought of the service?

shez316 · 26-11-2001, 21:01

I ordered a S-Vhs video from them last month. They replied to my e-mails promptly. The service was good and they delivered within the promised time.

Glen · 27-11-2001, 12:28

Which 28"JVC are you looking at. I recently got AV28WTF1 from Home Electrical Direct (£490), or is it the Pro-Logic version you're intrested in?

RichardS · 28-11-2001, 19:27

Its the JVC AV28WFR1

jaymz · 29-11-2001, 14:50

I had a very bad experience with QED.

I ordered a Yamaha TSS-1, they took my payment from the card the same day, and sent one e-mail confirming the order.
I heard nothing else for 2 weeks.

I sent several e-mails (no reply), eventually phoned them up, and was told "oh yes, that's on special order - takes 2 or 3 weeks for delivery".

Then when they did try and deliver it, they forgot to put the company name (my department at the university) on the address label, so it couldn't be delivered, and took them several more days to sort that out.

They may be cheap, but no excuse for poor customer service.

J.

PS It works fine, by the way!

NickE · 29-11-2001, 23:07

I've used them several times for both large and small items - no problems at all. Delivery was always prompt, and for the large items they phoned a couple of days ahead to arrange a date and time. Very pleased with them, and their prices are excellent.

24-11-2001, 19:31	#1
RichardS Forum Member Join Date: Jul 2000 Location: Barnsley Posts: 3,302	Anybody bought online at QED? Just been browsing and found a JVC 28" W/S at £544 on QED website which is £50 cheaper than I've seen it anywhere else. Can anyone tell me if they've bought from this site and what they thought of the service?

26-11-2001, 21:01	#2
shez316 Forum Member Join Date: Jun 2001 Posts: 73	I ordered a S-Vhs video from them last month. They replied to my e-mails promptly. The service was good and they delivered within the promised time.

27-11-2001, 12:28	#3
Glen Forum Member Join Date: Jun 2001 Location: Inverness Posts: 11,726	Which 28"JVC are you looking at. I recently got AV28WTF1 from Home Electrical Direct (£490), or is it the Pro-Logic version you're intrested in?

28-11-2001, 19:27	#4
RichardS Forum Member Join Date: Jul 2000 Location: Barnsley Posts: 3,302	Its the JVC AV28WFR1

29-11-2001, 14:50	#5
jaymz Forum Member Join Date: Jun 2001 Location: Yorkshire Posts: 98	I had a very bad experience with QED. I ordered a Yamaha TSS-1, they took my payment from the card the same day, and sent one e-mail confirming the order. I heard nothing else for 2 weeks. I sent several e-mails (no reply), eventually phoned them up, and was told "oh yes, that's on special order - takes 2 or 3 weeks for delivery". Then when they did try and deliver it, they forgot to put the company name (my department at the university) on the address label, so it couldn't be delivered, and took them several more days to sort that out. They may be cheap, but no excuse for poor customer service. J. PS It works fine, by the way!

29-11-2001, 23:07	#6
NickE Forum Member Join Date: Oct 2000 Posts: 100	I've used them several times for both large and small items - no problems at all. Delivery was always prompt, and for the large items they phoned a couple of days ahead to arrange a date and time. Very pleased with them, and their prices are excellent.

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Anybody bought online at QED?