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Old 29-01-2011, 17:59
alco_vixen
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Itunes will not recognise my iphone it says it can't read the contents when i connect anyone know how i resolve the issue
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Old 29-01-2011, 18:27
AxeVictim
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Have you tried restoring it ?
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Old 29-01-2011, 18:31
alco_vixen
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through i tunes yes it says downloading the update but when its downloaded it says error unable to restore try later
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Old 29-01-2011, 18:43
whoever,hey
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Performing a hard reset on it first may help restoring it.
http://www.wikihow.com/Hard-Reset-an-iPhone
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Old 29-01-2011, 18:44
AxeVictim
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It will still be in warranty so Apple will replace it if you cant fix it.
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Old 29-01-2011, 21:10
alco_vixen
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tried the hard reset and then restoring through itunes still says the same thing
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Old 29-01-2011, 21:13
davethorp
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You tried uninstalling and reinstalling iTunes?
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Old 29-01-2011, 21:39
Confusing
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Try it on a different computer.
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Old 29-01-2011, 21:39
Eejit
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Is it jailbroken?
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Old 29-01-2011, 22:16
alco_vixen
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tried uninstalling and reinstalling itunes and on another computer not jailbroken only had it since christmas
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Old 29-01-2011, 22:20
Confusing
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Contact Apple get it repaired or replaced. Tell them all the steps you've been through and that nothing has worked.
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Old 29-01-2011, 22:40
davethorp
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Yeah think all bases have been covered. You need to get it to apple really. If you have a store near you make a genius appointment as they'll swap it for you there and then
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Old 29-01-2011, 22:43
Eejit
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Yep, sounds like something has probably gone wrong with the phone. Apple will replace it so long as it hasn't been dunked in the sea or something.
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