I Phone 4

alco_vixen · 29-01-2011, 17:59

Itunes will not recognise my iphone it says it can't read the contents when i connect anyone know how i resolve the issue

AxeVictim · 29-01-2011, 18:27

Have you tried restoring it ?

alco_vixen · 29-01-2011, 18:31

through i tunes yes it says downloading the update but when its downloaded it says error unable to restore try later

whoever,hey · 29-01-2011, 18:43

Performing a hard reset on it first may help restoring it.
http://www.wikihow.com/Hard-Reset-an-iPhone

AxeVictim · 29-01-2011, 18:44

It will still be in warranty so Apple will replace it if you cant fix it.

alco_vixen · 29-01-2011, 21:10

tried the hard reset and then restoring through itunes still says the same thing

davethorp · 29-01-2011, 21:13

You tried uninstalling and reinstalling iTunes?

Confusing · 29-01-2011, 21:39

Try it on a different computer.

Eejit · 29-01-2011, 21:39

Is it jailbroken?

alco_vixen · 29-01-2011, 22:16

tried uninstalling and reinstalling itunes and on another computer not jailbroken only had it since christmas

Confusing · 29-01-2011, 22:20

Contact Apple get it repaired or replaced. Tell them all the steps you've been through and that nothing has worked.

davethorp · 29-01-2011, 22:40

Yeah think all bases have been covered. You need to get it to apple really. If you have a store near you make a genius appointment as they'll swap it for you there and then

Eejit · 29-01-2011, 22:43

Yep, sounds like something has probably gone wrong with the phone. Apple will replace it so long as it hasn't been dunked in the sea or something.

29-01-2011, 17:59	#1
alco_vixen Forum Member Join Date: Mar 2007 Posts: 302	I Phone 4 Itunes will not recognise my iphone it says it can't read the contents when i connect anyone know how i resolve the issue

29-01-2011, 18:27	#2
AxeVictim Forum Member Join Date: Jul 2001 Posts: 2,644	Have you tried restoring it ?

29-01-2011, 18:31	#3
alco_vixen Forum Member Join Date: Mar 2007 Posts: 302	through i tunes yes it says downloading the update but when its downloaded it says error unable to restore try later

29-01-2011, 18:43	#4
whoever,hey Forum Member Join Date: Mar 2006 Posts: 30,072	Performing a hard reset on it first may help restoring it. http://www.wikihow.com/Hard-Reset-an-iPhone

29-01-2011, 18:44	#5
AxeVictim Forum Member Join Date: Jul 2001 Posts: 2,644	It will still be in warranty so Apple will replace it if you cant fix it.

29-01-2011, 21:10	#6
alco_vixen Forum Member Join Date: Mar 2007 Posts: 302	tried the hard reset and then restoring through itunes still says the same thing

29-01-2011, 21:13	#7
davethorp Forum Member Join Date: Mar 2007 Location: Preston, Lancashire Posts: 7,255	You tried uninstalling and reinstalling iTunes?

29-01-2011, 21:39	#8
Confusing Forum Member Join Date: Aug 2008 Posts: 8,491	Try it on a different computer.

29-01-2011, 21:39	#9
Eejit Inactive Member Join Date: Jun 2009 Posts: 4,106	Is it jailbroken?

29-01-2011, 22:16	#10
alco_vixen Forum Member Join Date: Mar 2007 Posts: 302	tried uninstalling and reinstalling itunes and on another computer not jailbroken only had it since christmas

29-01-2011, 22:20	#11
Confusing Forum Member Join Date: Aug 2008 Posts: 8,491	Contact Apple get it repaired or replaced. Tell them all the steps you've been through and that nothing has worked.

29-01-2011, 22:40	#12
davethorp Forum Member Join Date: Mar 2007 Location: Preston, Lancashire Posts: 7,255	Yeah think all bases have been covered. You need to get it to apple really. If you have a store near you make a genius appointment as they'll swap it for you there and then

29-01-2011, 22:43	#13
Eejit Inactive Member Join Date: Jun 2009 Posts: 4,106	Yep, sounds like something has probably gone wrong with the phone. Apple will replace it so long as it hasn't been dunked in the sea or something.

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