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%*% Orange |
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#1 |
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Forum Member
Join Date: Jan 2008
Posts: 621
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%*% Orange
AHHHHHHH. I have just had the misfortune of trying to deal with Oranges CS. I brought a memorable number of Ebay on a PAYT sim. It was on Orange. The owner had regested it in his name but gave me all his details so I could transfer it over to my name. I spoke to CS who said that they had I had to either (take your pick) get him to speak to them, go to a Orange shop and do it there and so on. I finally managed to speak to a UK based Premier CS rep. They took all his details and then transfered it to me. They then transfered me over to the PAYT CS who then insisted that I had to be with them 3 months before I could have a pack code.
![]() I never thought I would be saying this. I was going to be a Orange customer (fan) for life. I have now almost lost all faith in them and cant wait till all my contracts with them end. |
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#2 |
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Forum Member
Join Date: Mar 2007
Location: Preston, Lancashire
Posts: 7,255
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May be worth digging around the OFCOM website a bit but THIS QUESTION in the FAQs certainly makes no mention to a minimum period being a valid reason to refuse a PAC request
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#3 |
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Forum Member
Join Date: Mar 2007
Posts: 6,737
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I have phoned Orange when I had my old iPhone and requested a PAC code and they said the requirements were to be with them atleast a few months, which I met of course.
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#4 |
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Forum Member
Join Date: Sep 2009
Location: Warwickshire
Posts: 2,985
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I hate orange, such a crap network, i cant wait til i can get rid of them. Worst customer service ever and crap signal all the time. I hope they go under.
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#5 |
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Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,367
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Quote:
I hate orange, such a crap network, i cant wait til i can get rid of them. Worst customer service ever and crap signal all the time. I hope they go under.
PS: The minimum requirement is how long your registration details take to show in our Merlin system (usually 2 hours). A PAC can be got from then. |
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#6 |
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Forum Member
Join Date: Jan 2008
Posts: 621
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Quote:
OK......... You've obviously not had a contract with O2 then
PS: The minimum requirement is how long your registration details take to show in our Merlin system (usually 2 hours). A PAC can be got from then. |
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#7 |
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Forum Member
Join Date: Mar 2007
Location: Preston, Lancashire
Posts: 7,255
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Perhaps orange are that desperate for customers they really don't want to let them go
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