I tried to get my T-Mobile Nokia E71 unlocked (subsidy PIN), had to pay T-Mobile £15 and they insisted it had to come from Nokia in a letter, not a code they could give me over the phone. Still don't have it, three months later, really not best pleased with T-Mobile over this. Going to tell them to get their act together and trace it with Nokia / send it within two weeks or refund the £15.