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Old 13-05-2011, 13:16
Idlecat
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Ive just had one of these calls he was from a company called Microserve, he directed me onto their website http://micropcserve.co.uk/ and thenasked me to click the tab at the right of the black line at the top ( to remotely access the computer I said I don't think so - rn along and put the phone down
Gave his name as Mike Johnson and tel no as 020 32877737.
Heavy Indian accent, said he was in London. First of all asked for Mrs B ( by name ) which isn't my name - and said he could tell from my ip address that my computer was infected. I told him we had apples . Now I wish I hadn't told him anything. Who can we report it to? What are they actually doing?
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Old 13-05-2011, 13:45
Idlecat
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http://www.actionfraud.org.uk/home
I have just reported it here They answered very quickly and filled out a crime report and gave me a crime case no. The police ARE interested in scams from abroad
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Old 13-05-2011, 15:13
MikeJW
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Ive just had one of these calls he was from a company called Microserve
MicroPCServe... Interesting.

There are hardly any references to their site. So I checked out their FAQ, picked an odd sentence, Googled for that, and - look how many matches we have: the same faq appears with companies like GetComputerFix, OnlinePCMechanic, MicroPCSupport, OnlineSoftFix, and on it goes - 36 in total.

So I guess these are just shell sites, then, something they throw together to provide a background for the calls? And if one goes down, they'll just use one of the others.
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Old 13-05-2011, 20:00
ClarkF1
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I told him we had apples .
Cox's or Granny Smiths?

Sorry couldn't resist
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Old 14-05-2011, 12:09
Floydoid
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...to remotely access the computer
In windows system properties you can disable the remote access function (which I'd personally recommend), so how do they get round that one?
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Old 21-05-2011, 17:01
jzee
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Long thread on gd on this, fortunately no money paid (200 asked for).
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Old 22-05-2011, 16:31
pfgpowell
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If you receive an unsolicited telephone call from someone wishing to discuss the performance or security of your computer, it is a scam. Do not divulge any personal details, and do not download anything to your computer.

Mods: please make this sticky
Had one yesterday. Does anyone fall for this?
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Old 25-05-2011, 22:35
gemmaovwales03
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I had this call today. Apparently he was from Microsoft and they had reports that my computer has a virus and is sending out information. They wanted to help me fix it and then give feedback and some details. Unfortunately for him all he got was a mouthful and I hung up.
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Old 26-05-2011, 06:43
Stig
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I had a phone call from an Indian guy called 'Henry'.

I politely told him that he should change his employment. He shouldn't lower himself to work for a company which is trying to defraud people. He is a better man than that.

He thanked me and hung up.
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Old 27-05-2011, 21:57
drumstick
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I had one of these calls about 12 months ago, and didn't realise it was a scam. He got nowhere because I told him I used a Mac (true) and he quickly rang off, his parting words being " Oh! someone told me you had a PC". It was really weird and a bit unsettling for a day or two. Then recently I started to notice posts on DS from people who had a similar experience and the mist cleared. Yesterday another call, this time from ' Technical Support ' ( the Mumbai branch by the sound of it ) but as I had just got in from work, and all I wanted was to put my feet up and have something to eat I just told him never to phone my number again and put the phone down. If there is a third time perhaps I'll try the whistle technique!
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Old 30-05-2011, 02:50
tv hurts my eye
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if you get one of these calls, Interrupt the caller and ask them what they are wearing..... Freaks 'em out
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Old 03-06-2011, 17:36
1066andallthat
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I got a call like this and told the caller to p*** off as I knew it was a scam.

If they ever ring again I'm going to go along with them and pretend that I am switching on my computer and going through their instruction but then tell them that I'm getting all sorts of error messages.

Just to waste their time as much as possible.

I've also started telling those companies that ring me and ask for me by name "Hang on, I'll go and get him". Then shout my name and leave the phone off the hook. (Not that phones have hooks nowadays!)
I just got a call from one of these scam companies who claim that they are ringing about the accident you had a year or two ago (very scanty details).

I said, "Oh, it's not me you need to speak to, you need to speak to my brother. Do you want me to go and get him?"

I then just kept the phone to my ear and listened. sadly, they hung up after only two minutes.

I got another call a minute later from the same person. I said that my brother had come to the phone but there was no-one there.

I promised to go and get him again and did the same thing - 5 minutes this time.

I got another immediate call as soon as I hung up and I claimed that my brother had strugled to get to the phone again ( as he finds it difficult to get arounf since the accident ) but was annoyed that they had hung up.

I then had a discussion with her about whether my brother would make the effort to come to the phone again as they were messing him about. I got her to promise that they would not hang up again as my brother would be really annoyed. She pleaded with me to get my brother and promised that she would not hang up again.

This time she wasted 10 minutes, periodically calling out "Hello", "Hello...", "Hello....". Each time in a more desperate sounding voice. I was peeing myself.

I enjoyed wasting their time for a change.
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Old 03-06-2011, 18:14
Markjuk
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These Scams are helped along somewhat by companies being allowed to sell your personal data to anyone. This practice should be outlawed and would go a long way to make life harder for scammers to obtain peoples personal details.
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Old 03-06-2011, 18:17
Markjuk
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As stated elesewhere these scams are helped along somewhat by the practice of genuine comopanies being allowed to sell your personal information. This means that anyone can pick up your personal info, how else do they know your name when calling?

It is high time that the Government introduced legislation banning the selling of personal data to make money.

That way these telephone scams would be a lot harder for those involved.
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Old 03-06-2011, 19:19
JasonWatkins
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I'd love to get one of these calls about an accident i had. I'd inform them that it left me unable to perform sexually and i'd like to discuss that
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Old 03-06-2011, 20:42
1066andallthat
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As stated elesewhere these scams are helped along somewhat by the practice of genuine comopanies being allowed to sell your personal information. This means that anyone can pick up your personal info, how else do they know your name when calling?

It is high time that the Government introduced legislation banning the selling of personal data to make money.

That way these telephone scams would be a lot harder for those involved.
It's just calls from abroad and they call anyone who has a listing in the telephone directory.

They don't have any information apart from your name and telephone number, and, I assume, your address which is all publicly available unless you are x-directory.

That is why they are so vague about the details of your accident.

They work on the principle that a significant number of people have had accidents in the last couple of years and blag it from there.

I was disappointed that she didn't call back as we even discussed some details of the accident. She implied that it was from the back or the side. I said that was not the case but I didn't elaborate.

If she had called back and we had developed the conversation I was going to say that the car crashed through the wall of a multi-story car park in the local ASDA and landed on my brothers car from above . That's why he has such serious injuries.

Next time I'll be more prepared.

I really enjoyed it. At least I know I wasted at least 20 minutes of her time.

EDIT: Before anyone says. I didn't waste my time as I enjoyed it...
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Old 03-06-2011, 20:45
stud u like
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I had a call from this con merchant at work. I told him "I don't have a computer" and he put the telephone down on me. How rude!
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Old 03-06-2011, 20:50
1066andallthat
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I had a call from this con merchant at work. I told him "I don't have a computer" and he put the telephone down on me. How rude!
I really believe that, if more people intentionally wasted their time they would move on to more profitable areas.

OK. I don't have kids or a demanding life, but, I really think it is worth it to play along with them and waste their time.

Up to a few months ago I always got angry at these types of calls. Since I have changed my attitude I'm more relaxed about it.

EDIT: And today, actually got amusement out of it.
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Old 03-06-2011, 21:14
IvanIV
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You could tell them you are not aware of any viruses in the computer, but there might be some bacteria on the keyboard. Mine is filthy
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Old 04-06-2011, 00:25
pavier
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You can always register with the Telephone Preference Service

http://www.tpsonline.org.uk/tps/

although many foreign call centers don't bother checking the register before calling. A UK company is supposed to check before calling. If I get an unsolicited call I tell them my number is on the TPS register and they're breaking the law by calling me, and that I'll be reporting them.
That usually puts the wind up them.

But I think I'll do a long wind up next time just for a laugh.
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Old 04-06-2011, 14:11
Markjuk
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It's just calls from abroad and they call anyone who has a listing in the telephone directory.

They don't have any information apart from your name and telephone number, and, I assume, your address which is all publicly available unless you are x-directory.

That is why they are so vague about the details of your accident.

They work on the principle that a significant number of people have had accidents in the last couple of years and blag it from there.

I was disappointed that she didn't call back as we even discussed some details of the accident. She implied that it was from the back or the side. I said that was not the case but I didn't elaborate.

If she had called back and we had developed the conversation I was going to say that the car crashed through the wall of a multi-story car park in the local ASDA and landed on my brothers car from above . That's why he has such serious injuries.

Next time I'll be more prepared.

I really enjoyed it. At least I know I wasted at least 20 minutes of her time.

EDIT: Before anyone says. I didn't waste my time as I enjoyed it...
I still think matters are not helped at at all by companies being allowed to sell your personal data. Things like names, addresses, e-mail addresses and telephone numbers can be sold by companies that hold such info about you and this to me is wrong.

As this practice of rogue calling is becoming more common it is about time that some short Public Service Adverts were put out on BBC and ITV warning people of the dangers of such calls.
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Old 04-06-2011, 14:30
late8
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You can always register with the Telephone Preference Service

http://www.tpsonline.org.uk/tps/

although many foreign call centers don't bother checking the register before calling. A UK company is supposed to check before calling. If I get an unsolicited call I tell them my number is on the TPS register and they're breaking the law by calling me, and that I'll be reporting them.
That usually puts the wind up them.

But I think I'll do a long wind up next time just for a laugh.
this service doesn't work with this scam, we are on it and have had 2 calls by them- .. tbh I still cant believe its still going on.

Others also call through.

There needs to be some action taken and better public awareness.
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Old 04-06-2011, 16:37
Trajet
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Last time they called me, I answered the question before the last question they asked. It was very hard trying not to laugh (and remember the question) especially having had a wee drink or two at the time. Still it passed 5 minutes or so until they hung up.
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Old 05-06-2011, 22:39
1066andallthat
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I still think matters are not helped at at all by companies being allowed to sell your personal data. Things like names, addresses, e-mail addresses and telephone numbers can be sold by companies that hold such info about you and this to me is wrong.

As this practice of rogue calling is becoming more common it is about time that some short Public Service Adverts were put out on BBC and ITV warning people of the dangers of such calls.
Now, I think that is a great idea.
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Old 11-06-2011, 15:03
PhilH36
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Had another call,told him I'd sold my Windows pc and bought a Mac before hanging up.
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