orange signal issues

anna42hmr · 18-02-2011, 22:37

Has any one else been having issues with orange signal lately,

A couple months ago without fail used to always have full signal, now i am lucky to get half strengh signal, and most days now on way to and from work, i keep loosing signal

However this is on the exact same route have been doing on orange for years without any problems?.

Could it be an issue with my phone or is it the orange masts? Could it have anything to do with the Tmobile mast sharing?

IslandNiles · 19-02-2011, 00:05

I'm not sure about the technical possibilities, but since I opted into the T-Mobile sharing thing, my Orange signal has been awful.

Also (unrelated to the T-Mobile thing, I think), the Orange 3G service has been terrible recently. I often get the 'could not activate cellular data network' message on my iPhone, and I used to see that very, very rarely.

anna42hmr · 19-02-2011, 06:03

Quote:

Originally Posted by IslandNiles

I'm not sure about the technical possibilities, but since I opted into the T-Mobile sharing thing, my Orange signal has been awful.

Also (unrelated to the T-Mobile thing, I think), the Orange 3G service has been terrible recently. I often get the 'could not activate cellular data network' message on my iPhone, and I used to see that very, very rarely.

sounds like we are not the only ones as after posting this i did a bit of a search online and seems to be a few experiencing it on the money saving expert website forum as well, hopefully if it is oranges signal they sort it out

Aye Up · 19-02-2011, 13:22

The company is as we speak in the middle of merging the two networks, so I would assume this is the brunt cause of it all. Plymouthbloke will be able to give more info on this.

nuttybutty · 19-02-2011, 23:07

If you turn off your 3g the signal will probably boost quite dramatically...or it does on mine anyway. Obviously if you need to use the net you need to turn it back on.

Orange Helpers · 22-02-2011, 14:27

Hi

If you're experiencing any signal problems, I'd be happy to see if there are any current network issues in your area. If any transmitters are degraded, I may be able to give an estimated resolution time.

Although I'm unable to ask for personal information on this forum, if you send us your postcode via Facebook or Twitter, I'll be happy to look into this for you.

I hope we can help.

Darren from Orange Helpers
Twitter: http://twitter.com/orangehelpers
Facebook: http://www.facebook.com/OrangeUK

anna42hmr · 22-02-2011, 18:41

Quote:

Originally Posted by Orange Helpers

Hi

If you're experiencing any signal problems, I'd be happy to see if there are any current network issues in your area. If any transmitters are degraded, I may be able to give an estimated resolution time.

Although I'm unable to ask for personal information on this forum, if you send us your postcode via Facebook or Twitter, I'll be happy to look into this for you.

I hope we can help.

Darren from Orange Helpers
Twitter: http://twitter.com/orangehelpers
Facebook: http://www.facebook.com/OrangeUK

thanks, have messaged via twitter

Vallhund · 22-02-2011, 18:45

Quote:

Originally Posted by anna42hmr

Has any one else been having issues with orange signal lately,

I did here in York, but contacted Orange and they told me the mast was under repair. It took a couple of weeks to fix it, but the signal is fine now.

jay2009 · 23-02-2011, 01:15

I CONSTATLY have a bad signal where I live. Here's a little tip for you, you can now use t-Mobiles network, so find out how to pick networks with your phone and use t-mobbile, I get 1-2 bars in my house with T-moble, from most like Limited service.

18-02-2011, 22:37	#1
anna42hmr Forum Member Join Date: Dec 2002 Posts: 2,789	orange signal issues Has any one else been having issues with orange signal lately, A couple months ago without fail used to always have full signal, now i am lucky to get half strengh signal, and most days now on way to and from work, i keep loosing signal However this is on the exact same route have been doing on orange for years without any problems?. Could it be an issue with my phone or is it the orange masts? Could it have anything to do with the Tmobile mast sharing?

19-02-2011, 00:05	#2
IslandNiles Forum Member Join Date: Apr 2005 Posts: 13,091	I'm not sure about the technical possibilities, but since I opted into the T-Mobile sharing thing, my Orange signal has been awful. Also (unrelated to the T-Mobile thing, I think), the Orange 3G service has been terrible recently. I often get the 'could not activate cellular data network' message on my iPhone, and I used to see that very, very rarely.

19-02-2011, 06:03	#3
anna42hmr Forum Member Join Date: Dec 2002 Posts: 2,789	Quote: Originally Posted by IslandNiles I'm not sure about the technical possibilities, but since I opted into the T-Mobile sharing thing, my Orange signal has been awful. Also (unrelated to the T-Mobile thing, I think), the Orange 3G service has been terrible recently. I often get the 'could not activate cellular data network' message on my iPhone, and I used to see that very, very rarely. sounds like we are not the only ones as after posting this i did a bit of a search online and seems to be a few experiencing it on the money saving expert website forum as well, hopefully if it is oranges signal they sort it out

19-02-2011, 13:22	#4
Aye Up Forum Member Join Date: Mar 2001 Location: North West Posts: 4,885	The company is as we speak in the middle of merging the two networks, so I would assume this is the brunt cause of it all. Plymouthbloke will be able to give more info on this.

19-02-2011, 23:07	#5
nuttybutty Forum Member Join Date: Oct 2002 Location: Preston Posts: 666	If you turn off your 3g the signal will probably boost quite dramatically...or it does on mine anyway. Obviously if you need to use the net you need to turn it back on.

22-02-2011, 14:27	#6
Orange Helpers Orange Support Join Date: Jan 2011 Posts: 41	Hi If you're experiencing any signal problems, I'd be happy to see if there are any current network issues in your area. If any transmitters are degraded, I may be able to give an estimated resolution time. Although I'm unable to ask for personal information on this forum, if you send us your postcode via Facebook or Twitter, I'll be happy to look into this for you. I hope we can help. Darren from Orange Helpers Twitter: http://twitter.com/orangehelpers Facebook: http://www.facebook.com/OrangeUK

22-02-2011, 18:41	#7
anna42hmr Forum Member Join Date: Dec 2002 Posts: 2,789	Quote: Originally Posted by Orange Helpers Hi If you're experiencing any signal problems, I'd be happy to see if there are any current network issues in your area. If any transmitters are degraded, I may be able to give an estimated resolution time. Although I'm unable to ask for personal information on this forum, if you send us your postcode via Facebook or Twitter, I'll be happy to look into this for you. I hope we can help. Darren from Orange Helpers Twitter: http://twitter.com/orangehelpers Facebook: http://www.facebook.com/OrangeUK thanks, have messaged via twitter

22-02-2011, 18:45	#8
Vallhund Inactive Member Join Date: Jul 2008 Location: North Yorkshire Posts: 5,172	Quote: Originally Posted by anna42hmr Has any one else been having issues with orange signal lately, I did here in York, but contacted Orange and they told me the mast was under repair. It took a couple of weeks to fix it, but the signal is fine now.

23-02-2011, 01:15	#9
jay2009 Forum Member Join Date: Nov 2008 Location: London Posts: 2,211	I CONSTATLY have a bad signal where I live. Here's a little tip for you, you can now use t-Mobiles network, so find out how to pick networks with your phone and use t-mobbile, I get 1-2 bars in my house with T-moble, from most like Limited service.

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orange signal issues